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Acorn TV Customer FAQ

Top Answers & How-to Guides

What is Acorn TV's Phone Number?

The question we are asked most often is about how to talk to Acorn TV customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Can I share my Acorn TV account with others?

Acorn TV subscriptions are intended for personal use within a household, and sharing accounts with others outside your home may...

How do I manage my profiles on Acorn TV?

To manage profiles on Acorn TV, log into your account and go to account or profile settings in the main menu. You can add,...
Ask any question you have about Acorn TV customer service, get an answer now.

Recent Acorn TV Customer Questions

Pop-up says too many people are using the account. I am the only one on the account and the only one with the account details why is this happening

If you're receiving a pop-up indicating that too many people are using the account, it may be due to simultaneous streams exceeding limits set by Acorn TV. Each subscription allows streaming on a limited number of devices simultaneously. If you're using multiple devices or if someone else has access to your login information, this could trigger the message. Ensure that you are logged out of other devices and that your account details are secure to prevent unauthorized access.
Asked Sep 4, 2024 11:11 PM

What does no media selected mean?

"No media selected" usually means that no content has been chosen for playback. To resolve this, select a show or movie from the Acorn TV library to start watching.
Asked Jun 29, 2024 2:50 PM

Help me with my Acorn TV customer service issue

Subscription and Pricing

How much does Acorn TV cost?

Acorn TV generally has a subscription fee structure with monthly rates ranging from five to eight dollars and annual fees...

Is there a free trial for Acorn TV?

Acorn TV generally provides new subscribers with a free trial lasting seven days, enabling them to check out the platform’s...

Can I gift an Acorn TV subscription to someone else?

Yes, Acorn TV offers different options for gifting subscriptions, which can vary by country and platform. It is best to check...

Device and Accessibility

What devices can I watch Acorn TV on?

Acorn TV offers broad accessibility across various devices, including smart TVs, streaming media players, and mobile devices....

Do I need a cable subscription to access Acorn TV?

Acorn TV does not require a cable subscription since it is a standalone streaming service. Users can subscribe directly online...

What are the device requirements to stream Acorn TV?

Acorn TV offers flexible streaming options across various devices, including iOS, Android, smart TVs, and computers. Users...

Offline Viewing

Can I watch Acorn TV offline?

Acorn TV allows limited offline viewing by enabling downloads of select titles on its app for smartphones or tablets. Not all...

Is there an option to download shows on Acorn TV for offline viewing?

Acorn TV does not support downloading shows for offline viewing, so content can only be streamed online. Users can access it on...

Content Availability

What kind of content is available on Acorn TV?

Acorn TV features a wide variety of content, focusing mainly on British television, including popular mystery series like...

How often is new content added to Acorn TV?

Acorn TV regularly enhances its library by adding new titles each week, ensuring a diverse and engaging selection for its...

Is Acorn TV available in languages other than English?

Acorn TV mainly features English-language content but often provides subtitles in various languages for different shows....

Are there any live events streamed on Acorn TV?

Acorn TV does not offer live events like sports or live broadcasts, as its focus is on an extensive library of on-demand series...

What new shows can I expect on Acorn TV this year?

In 2023, Acorn TV will feature a variety of new shows, including crime dramas, thrillers, and comedies, with a focus on UK...

What family-friendly content is available on Acorn TV?

Acorn TV provides a diverse array of family-friendly content, including British and international series suitable for all ages....

Account Management

Can I share my Acorn TV account with others?

Acorn TV subscriptions are intended for personal use within a household, and sharing accounts with others outside your home may...

How do I manage my profiles on Acorn TV?

To manage profiles on Acorn TV, log into your account and go to account or profile settings in the main menu. You can add,...

Can I customize my watchlist on Acorn TV?

Yes, Acorn TV allows users to personalize their watchlist, enabling easy addition or removal of titles. This feature aids in...

Technical Support

What is the process for reporting issues with Acorn TV content?

To report issues with Acorn TV content, users should visit the help section on the website. There, they can find...

Does Acorn TV have partnerships with other streaming platforms?

Acorn TV mainly functions as an independent streaming service but does have partnerships with various platforms to expand its...

What should I do if I encounter playback issues on Acorn TV?

To resolve playback issues on Acorn TV, users should first ensure their device's software is updated and restart it. They...
We look to the Acorn TV issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Acorn TV issues reported to GetHuman
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