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Ace Hardware Customer FAQ

Top Answers & How-to Guides

What is Ace Hardware's Phone Number?

The question we are asked most often is about how to talk to Ace Hardware customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Where Can I Find My Ace Hardware Account Number?

Finding your Ace Hardware account number is easy if you follow the proper steps, including checking billing statements and...

Is It Possible to Merge Two Ace Hardware Accounts?

Merging two Ace Hardware accounts is possible but requires some effort and patience. The process involves contacting customer...
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Account Management

Where Can I Find My Ace Hardware Account Number?

Finding your Ace Hardware account number is easy if you follow the proper steps, including checking billing statements and...
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Is It Possible to Merge Two Ace Hardware Accounts?

Merging two Ace Hardware accounts is possible but requires some effort and patience. The process involves contacting customer...
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How Do I Transfer an Ace Hardware Gift Card to Another Account?

Transferring an Ace Hardware gift card to another account doesn't have to be a complicated process. By following simple steps,...
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If I Don't Claim an Ace Hardware Gift Card, What Happens?

Ace Hardware physical and electronic gift cards are popular choices, and they're available in several denominations. They can...
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How Do I Unlock My Ace Hardware Account?

Getting locked out of your Ace Hardware account is stressful, but the proper steps can help you regain access quickly and...
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Delivery Issues

How to Report an Issue with Ace Hardware Delivery?

Ace Hardware is a worldwide retail chain offering hardware and home improvement products. It provides a wide range of items for...
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How Do I Complain to Ace Hardware About a Late Delivery?

If you are experiencing a late delivery from Ace Hardware, there are steps you can take to address the issue. By checking the...
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What Should I Do When an Ace Hardware Delivery by Usps Is Missing?

When dealing with a missing package from Ace Hardware sent through USPS, always start by checking tracking information provided...
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Can I cancel my Ace Hardware order?

Ace Hardware's order cancellation policy is influenced by the order's processing status. Cancellations are generally possible...
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Rewards and Promotions

What is the Ace Rewards program?

The Ace Rewards program is a loyalty initiative that benefits members by allowing them to earn points for purchases at Ace...
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What are the benefits of the Ace Hardware credit card?

The Ace Hardware credit card provides various advantages, such as earning rewards points on purchases, special financing for...
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Where can I find current promotions and discounts at Ace Hardware?

To find current promotions at Ace Hardware, visiting the official website is recommended as it showcases ongoing sales and...
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Order Tracking and Policies

What is Ace Hardware's return policy?

Ace Hardware's return policy permits most items to be returned within thirty days for a full refund or exchange, requiring...
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Do Ace Hardware stores offer assembly or installation services?

Ace Hardware stores often provide assembly and installation services, but availability varies by location and product type....
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Can I track my Ace Hardware order?

Yes, customers can track their orders through the Ace Hardware website by using a tracking number from their email...
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What are Ace Hardware's store hours?

Ace Hardware store hours can differ by location but typically range from 7:00 AM to 9:00 PM. Weekend hours might vary or some...
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