Ace Hardware's return policy allows customers to return most items within 30 days of purchase. The original receipt or gift receipt is required for all returns, and the item must be in its original packaging and condition. Certain products, such as paint, cutting tools, and appliances, may be subject to specific return restrictions. Customers can return online purchases by contacting customer service for assistance. Refunds are issued in the original form of payment, with exceptions for items purchased with a check or gift card. For these cases, a store credit will be provided. Ace Hardware aims to ensure customer satisfaction by offering a fair and straightforward return process.
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