Contact iiNet

The best of the 2 ways to get in touch with iiNet by GetHuman

iiNet Help-desk
Your best option for resolving your iiNet customer service issue is by going to their help desk. Tap or click the link above and we can advise you on how to best get there. Telling us your specific issue on that page will also help us get you to the right iiNet help page even faster.
Or take advantage of GetHuman's tools for getting more attention on your issue faster:
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iiNet Phone Number
618132258 · Customer Service
GetHuman features available:
Current hold time
Remind me when call center opens
Fastest way to talk to a real iiNet rep
Pro tips & talking points
Or just take advantage of GetHuman's tools for getting attention on your issue faster:
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iiNet Live Chat
Unfortunately, iiNet does not offer live chat as a channel for customer service at this time.

Recent reasons customers contacted iiNet:

Line * Service Shaping - we are unable to call out on both ou... · 5 mons ago
My next is offline . I have restarted my modem. Bill is up t... · 6 mons ago
connected to nbn but have internet contract with Telstra so n... · 6 mons ago
Rang iiNet but not in business hrs - when trying to Change ad... · 8 mons ago
When will we get our internet · 9 mons ago
More customer issuesHelp me with my issue

iiNet contact information - compared

Above are our top recommendations for how to contact iiNet, including their top phone number and live chat options. Below you can compare and contrast the 2 ways to contact iiNet by looking at which ones are the fastest and which ones other customers recommend the most for solving iiNet customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact iiNet across the following mediums: Web, Phone.
Phone number / contact
Customer Service
< 38 hrs
Customer Service
2 mins

Contacting iiNet at a Glance

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