What is iiNet's cancellation policy?

iiNet's cancellation policy allows customers to terminate their services at any time without incurring any additional fees or penalties. There are no fixed-term contracts and customers have the flexibility to cancel their plans whenever they wish. However, if there are any outstanding fees or unpaid charges, customers will be required to settle them upon cancellation. This includes any remaining balance on equipment purchase plans, outstanding broadband usage, or any additional services availed. Customers are recommended to contact iiNet's customer service to initiate the cancellation process and ensure a smooth transition. It is important to note that cancellation requests may take up to 48 hours for processing, and any remaining invoices will still be payable.