As a last, sometimes only, resort- Yelp customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team. Since this rarely leads to a real-time conversation, GetHuman does not recommend this unless it's the only way.
How should I prepare for my conversation with Yelp?
If you have time to do a bit of reading and research, we recommend you read over some of our problem-specific articles. Whatever issue you are having with Yelp, we are likely to have an answer and tips to help you get it resolved. Here are some popular problems with brief answers. For details and to ask followup questions live, click on the question.
If you are a Yelper or a business owner with your establishment listed on Yelp, you know fake reviews can cause a lot of damage to a person and their livelihood. You can report fake profiles online or through the mobile app to have them removed from the Yelp community. Reviews that violate content guidelines can also be removed to help maintain the integrity of Yelp's content.
Yelp links customers and businesses in an online service and product review site that allows real-time feedback on the consumer experience. As a customer or Yelper, you can close your account effectively deleting all your content through an online portal. Businesses can un-claim sites or close business accounts but the page remains on the site. Advertisers must contact Customer Success managers to close ad accounts.
Reporting a business owner on Yelp can be an important way to help keep the site reliable and trustworthy. There are many reasons you may choose to report a business. Still, some of the most common include reviews that are not based on personal experience, obscene or threatening language, fake reviews, and confidential information about the business.
Click the link above to get answers to just about any Yelp customer service question, including step by step guides for the most complex issues. Or click below to detail your problem and we will get you answers instantly.
Can I get a real live person at this phone number?
Even though this Yelp number does not get you to a call center manned by actual human beings, GetHuman researchers still call it regularly to document the phone system.
This phone number is all recordings. When our research team calls it, we still take notes about any important changes or information so that you don't have to call to find out yourself. Here is their latest summary:The voice recorded person on the phone tells you to go online at Yelp.com/contact.
Conclusion and closing notes
This is Yelp's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Yelp agent. This phone number is Yelp's best phone number because 26,718 customers like you used this contact information over the last 18 months and gave us feedback. Unfortunately, no Yelp customer service agents pick up the phone, so we've compiled other ways to solve common issues that customers call 877-767-9357 for, including Refund, Setup Account, Remove a Review, Someone is Harassing Me, Technical or service issue and other customer support issues. The Yelp call center that you call into is answered by their IVR or robotic phone menu system which of course is open 24/7. In total, Yelp has 1 phone number. It's not always clear what is the best way to talk to Yelp representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Yelp. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Yelp. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.