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Wish Customer Service

Phone Number & Contact Info

No customer service phone number
Despite not having a phone number, there is a way to access Wish customer support.
Q:

How do I contact Wish customer service?

A:Wish does not have a customer service phone number, but you can contact them through email, X / Twitter, or their website.
Email is no phone number, but it is a near-ubiquitous form of communication. The full list of ways to contact customer service are listed below, and the Editor also left some notes that might be helpful.
Q:

Does Wish offer 24 hour customer service?

A:Not by phone. But you can contact Wish 24/7 using other methods. Below is a list of customer service channels and hours.

How to contact Wish Customer Service

There are other ways to contact Wish customer service besides the phone. Below we list them by medium, from most to least popular.

Wish Customer Email Addresses

support@wish.com - Customer Service
Use this link or copy and paste it to send customer service an email
24 hours, 7 days
Corresponding with a customer service department by email may not be your first choice, especially if your issue is urgent or time-sensitive. But email is a nearly ubiquitous form of communication, and Wish will reply our your email.

Customer Service on X (formerly Twitter)

twitter.com/wishshopping - Customer Service
Use the link to connect with customer service through Twitter
24 hours, 7 days
Wish, like many companies, provides customer service on the X platform (formerly Twitter). While it rarely entails live dialogue with a customer service rep, this channel can yield rapid response times and can be a useful option if you have an X/Twitter account.

Customer Help Desk / Web Support

contextlogic.zendesk.com - Customer Service
Use this link to submit your request to them online
24 hours, 7 days
As a last, sometimes only, resort- Wish customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team. Since this rarely leads to a real-time conversation, GetHuman does not recommend this unless it's the only way.

How should I prepare for my conversation with Wish?

If you have time to do a bit of reading and research, we recommend you read over some of our problem-specific articles. Whatever issue you are having with Wish, we are likely to have an answer and tips to help you get it resolved. Here are some popular problems with brief answers. For details and to ask followup questions live, click on the question.

Are Wish Bone products gluten-free?

Yes, Wish Bone offers a range of gluten-free products to cater to individuals with dietary restrictions or gluten sensitivities. These gluten-free options provide a delicious and safe alternative for those who avoid gluten. Each gluten-free product is carefully crafted using high-quality ingredients that are naturally free from gluten. Wish Bone understands the importance of providing options that meet specific dietary needs without compromising on taste or flavor. Whether it's dressings, marinades, or vinaigrettes, you can trust Wish Bone's gluten-free products to add a delightful and worry-free touch to your meals. Enjoy the diverse selection of gluten-free options and savor the delicious flavors while maintaining a gluten-free lifestyle.

What is the shelf life of Wish Bone salad dressings?

The shelf life of Wish Bone salad dressings varies depending on the specific type and flavor. Generally, unopened Wish Bone salad dressings have a shelf life of around one to two years from the manufacturing date. However, it is always recommended to check the "Best By" date on the bottle for accurate information. Once opened, the shelf life is typically shortened to around six to eight months, when stored in the refrigerator. It is crucial to keep the bottle tightly sealed and refrigerated to maintain freshness and quality. However, it's vital to use personal judgment and discard the dressing if it appears or smells spoiled before the stated timeline. Be sure to reference the label for specific details on each dressing variant.

Are there any artificial flavors or preservatives in Wish Bone products?

No, Wish Bone products do not contain any artificial flavors or preservatives. We believe in providing our customers with delicious and wholesome dressings made from high-quality ingredients. Our commitment to using natural flavors means that you can trust the authenticity and taste of our products. Our dressings are made with real herbs, spices, and other natural ingredients to bring out the best flavors in your meals. In addition, our dressings are free from any preservatives that compromise the taste and quality of our products. At Wish Bone, we strive to deliver dressings that not only enhance your meals but also align with your desire for natural and healthier options.

Top Wish customer problems and solutions

Click the link above to get answers to just about any Wish customer service question, including step by step guides for the most complex issues. Or click below to detail your problem and we will get you answers instantly.
Help me with my issue

Calling this Wish Customer Number

Christian Allen is the editor / author responsible for this content.
May 21, 2024

Wish.com is an online marketplace that allows merchants, many of which are based in China, to sell directly to consumers. As a popular third-party marketplace with a much-downloaded app, it is not surprising that Wish.com gets a lot of requests for customer service each and every day.

It should be noted that Wish.com does not offer phone-based customer support. If you need to contact customer service, you'll have to initiate a support request online or through Wish.com's mobile app.

Why Do People Contact Wish.com Customer Support?

People call Wish.com customer service for a range of reasons, including:

  • Technical support and troubleshooting
  • Questions about orders placed
  • Refunds and exchanges
  • Help with contacting sellers
  • Order tracking

Best Practices for Contacting Wish.com Customer Service

There are several things that you can do to help ensure that your request for customer service is handled quickly and professionally:

Understand the platform: Wish.com is a marketplace that facilitates sales between sellers and buyers. Many, though not all, sellers are outside the United States and many are in China. This means that Wish.com is not the company that manufactures, sells, or ships the product. Customer service representatives may have limited ability to completely resolve issues. In addition, shipping is often from overseas and items can take weeks to arrive due to shipping issues and behind held up in customs.

Carefully and honestly answer the questions that Wish.com's automated system asks before submitting your support request. This will help ensure that it is directed to the right division so that it can be handled quickly.

Have screenshots and other documentation handy so that you can respond to queries from the customer support agent. This is particularly important if you are requesting technical support or you believe that a product has been misrepresented by the seller.

How do Consumers Feel About Contacting Wish.com Customer Service?

Many consumers are unhappy with the fact that Wish.com does not provide any kind of real-time customer support, either through phone or live chat. Customers who are having problems with their orders appreciate being able to work with a real person in real-time and often dislike having to wait for hours, and in many cases days, to get a response. At the same time, many users also realize that Wish.com is a third-party marketplace that often offers products at huge discounts and is not able to provide a high level of customer service if it is going to maintain its business model.

What Kind of Issues can Wish.com Customer Service Representative Resolve?

A Wish.com customer service representative can resolve many typical issues, including checking on the status of an order, processing refunds, taking reports of misrepresented products or providing technical support.

What Can't Be Resolved by Contacting Wish.com Customer Service?

Wish.com customer service cannot resolve issues of incompatibility between your computer or device and the wish.com website or app. The agent may be able to recommend a workaround, but ultimately, it will be up to you to use a device or computer that is compatible with the service. In some cases, you may be able to contact the manufacturer of your device or computer to see if they have any suggestions.

Wish.com may not be able to replace or exchange a product that arrived broken or did not arrive at all. This is due to the nature of the company's relationship with its marketplace sellers. At best, the agent may be able to process a refund or a product credit for you. In addition, wish.com cannot provide technical support or troubleshooting for products sold through its system. You will have to contact the seller or make use of product literature to resolve your issues.

What Should You Do If You Have an Unsuccessful Communication with Wish.com?

If you can receive a response from Wish.com and are unhappy with the reply, don't give up. You may still have options.

Unfortunately, Wish.com offers very limited customer service. You will have to reply to the communication that you received and explain why you are unhappy with the response. This is likely to be your only real option for dealing with this company.

If you are unable to resolve your issue directly, contact your bank or credit card company to see if they will be willing to initiate a chargeback on your behalf.

Christian has been writing about long hold times and customer service call center experiences since 2010. He's been featured in Bloomberg, the Wall Street Journal and the Boston Globe.

Conclusion and closing notes

You came here to see Wish's phone number, the real-time current wait on hold and a way to skip right through the phone lines to get right to a Wish agent. There's good news and bad on that: the bad news is that they don't have a phone number, but the good is that we do know how to contact Wish anyways and help you with your issue. Over the last 18 months, 38,580 customers like you have come in search of a phone number for Wish and helped us confirm they don't have one. Common reasons that people try to call Wish customer support department include and other customer service issues. Rather than trying to call Wish first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via web or email or twitter. Unfortunately, right now Wish doesn't have any phone numbers. It's not always clear what is the best way to talk to Wish representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

How GetHuman Helps If Wish Had a Phone Number

GetHuman provides tools and information to over 50 million customers per year in effort to make customer service easier and faster. We don't know a phone number for Wish, but for large companies that do have them, we provide real-time current wait on hold, tools for skipping the hold music altogether, reminders for when the call center opens, and much more. We are able to provide secrets and the best tools by getting feedback from you and rest of our customer community, and by sourcing some of those secrets and tips from Wish customers like yourself.

GetHuman does not provide call center services or customer support operations for Wish. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Wish. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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