Contact Vimeo

The best of the 3 ways to get in touch with Vimeo by GetHuman

Vimeo Customer Service Twitter account
You can tweet at Vimeo and their customer support team will respond to you. Other customers like you report to us that this is the best way to contact them for customer service issues.
Or take advantage of GetHuman's tools for getting more attention on your issue faster:
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Vimeo Phone Number
Vimeo doesn't have a phone number, which is a shame.
Vimeo Live Chat
Unfortunately, Vimeo does not offer live chat as a channel for customer service at this time.
Also, we partner with a US-based firm with experts on staff that you can chat with to troubleshoot your issue for a small fee. Click to chat with a paid expert.

Recent reasons customers contacted Vimeo:

Video recording did not record the audio from the other speaker on the Zoom call other...
Today I made the payment to upgrade from Plus to Pro, the charge has already been made...
Tengo un problema con Vimeo, desde la *ltima actualizaci*n que han hecho, no me guarda...
Account: ID: *****@***.com* PSWD: Jgottsacker****$**Deleted account but...
Currently I pay the $*.** monthly plan with Vimeo, but I need an upgrade to more movie...
We need to edit a video. We apparently put on the wrong music. And it will not let me g...
I accidentally hired a video, I didn't mean to do this and would like a refund.*How wou...
I am requesting a refund for the year subscription with vimeo. I did not want or need i...
I thought I cancelled my yearly subscription but must’ve done something wrong in the pr...
Can I sue u? I, ZeusManEpic am NOT a member...
I was charged for a yearly subscription to Vimeo Pro and did not authorize this. I want...
By accident i payed by creditcard €**,** to *** *** ****USA Vimeo plus*I never agreed...
i never started a subscription to vimeo plus but on my bank statement it shows a vimeo...
Hello my name is Ayesha Carter I was charged **.** on my credit card. I did not authori...
Hello I was charged **.** and I never authorized the chrage and I didnt know anything a...
More customer issues

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Vimeo contact information - compared

Above are our top recommendations for how to contact Vimeo, including their top phone number and live chat options. Below you can compare and contrast the 3 ways to contact Vimeo by looking at which ones are the fastest and which ones other customers recommend the most for solving Vimeo customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Vimeo across the following mediums: Twitter, Email, Web.

Phone number / contactWaitVotes
Customer Service
86 mins63
Customer Service
< 4 hrs12
Customer Service
< 2 hrs38

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