Contact Vimeo

The best of the 3 ways to get in touch with Vimeo by GetHuman

Vimeo Customer Service Twitter account
You can tweet at Vimeo and their customer support team will respond to you. Other customers like you report to us that this is the best way to contact them for customer service issues.
Or take advantage of GetHuman's tools for getting more attention on your issue faster:
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Vimeo Phone Number
Vimeo doesn't have a phone number, which is a shame.
Vimeo Live Chat
Unfortunately, Vimeo does not offer live chat as a channel for customer service at this time.
Also, we partner with a US-based firm with experts on staff that you can chat with to troubleshoot your issue for a small fee. Click to chat with a paid expert.

Recent reasons customers contacted Vimeo:

I cancelled * day after getting vimeo, but my credit card was still charged. I want a refund.
you have taken money out of my bank without my permission i want it back you have taken...
Hello. $ ** was debited from my card, but I don't use your service at all. Is it possib...
Alexandra Georgiana Neacsu *ES**************************€*No he utilizado para nada vim...
My video comes out on a google search and was a private school assignment in my home
My Vimeo count was deleted. I have had videos stored on their site for over ** years. I...
I did not subscribe but I was charged$***. I want refund NOW
I wanted to purchase a vimeo subscription (Plus *GB * week), after payment, an error oc...
I was charged $**.** by Vimeo on July **th and I did not authorize it nor did I have an...
There us unauthorized transaction of $***.** taken by vimeo from my bank *I have no ac...
I never used this service it didn’t work for me during webinar so I used FB I would lik...
I have a Vimeo Pro charge for $** showing on my bank account. I don't know how that hap...
I was charge $** and I need a refund. I didn’t know about this charge till today...
Buonasera vorrei richiedere un rimborso
User ID: **********I apparently have a subscription to Vimeo - I have never used this p...
More customer issues

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Vimeo contact information - compared

Above are our top recommendations for how to contact Vimeo, including their top phone number and live chat options. Below you can compare and contrast the 3 ways to contact Vimeo by looking at which ones are the fastest and which ones other customers recommend the most for solving Vimeo customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Vimeo across the following mediums: Twitter, Email, Web.

Phone number / contactWaitVotes
@Vimeo
Customer Service
91 mins58
support@vimeo.com
Customer Service
< 3 hrs12
http://vimeo.com/log_in
Customer Service
< 4 hrs41

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