Contact Vimeo

The best of the 3 ways to get in touch with Vimeo by GetHuman

Vimeo Customer Service Twitter account
You can tweet at Vimeo and their customer support team will respond to you. Other customers like you report to us that this is the best way to contact them for customer service issues.
Or take advantage of GetHuman's tools for getting more attention on your issue faster:
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Vimeo Phone Number
Vimeo doesn't have a phone number, which is a shame.
Vimeo Live Chat
Unfortunately, Vimeo does not offer live chat as a channel for customer service at this time.
Also, we partner with a US-based firm with experts on staff that you can chat with to troubleshoot your issue for a small fee. Click to chat with a paid expert.

Recent reasons customers contacted Vimeo:

Hello, I need to refund my Plus subscription paid today, please.
I mistakenly bought a subscription to Vimeo, thinking I had to in order to watch a prog...
JAI ETE PRELEVER D'un montant de **.** pour un abonnement vimeo ALORS QUE JE N'utilise...
I just received an email concerning the renewal of my account which you deleted.*I cann...
My name is Quynh, I used to use a vimeo pro free trial package on Vimeo on last Sep...
Hi, I’ve been charged for Vimeo and I really didn't use the app and unsubscribed before...
Sir I am vemio pro member all my users have saved my paid vedios in offline mode on vem...
i need to cancel a video online ive purchased because vimeo said my inform was decline...
I closed my account thinking the refund would follow automatically. Now it seems I have...
I did not give you permission to take $*** out of my account! Please send cancellation...
Hi, my names are Basuzwa patrick.can you please give me back my money? I didn't use you...
I was billed for Vimeo Pro at $***.** and the account for David Yarger should be cancel...
Buena Tarde*Luego de presentada la falla con el servicio de Vimeo y que finalmente no s...
How to put power point on Vimeo that will play music as well.
I was charged money ** dollars unauthorized for a service i never wanted
More customer issues

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Vimeo contact information - compared

Above are our top recommendations for how to contact Vimeo, including their top phone number and live chat options. Below you can compare and contrast the 3 ways to contact Vimeo by looking at which ones are the fastest and which ones other customers recommend the most for solving Vimeo customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Vimeo across the following mediums: Twitter, Email, Web.

Phone number / contactWaitVotes
Customer Service
79 mins62
Customer Service
< 4 hrs12
Customer Service
< 2 hrs37

Does GetHuman work with Vimeo?

GetHuman does not work directly with Vimeo's customer support operations. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. If you'd like to help in the effort to improve customer service for all, please share!

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Contacting Vimeo at a Glance

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