Contact Vimeo

The best of the 3 ways to get in touch with Vimeo by GetHuman

Vimeo Customer Service Twitter account
You can tweet at Vimeo and their customer support team will respond to you. Other customers like you report to us that this is the best way to contact them for customer service issues.
Or take advantage of GetHuman's tools for getting more attention on your issue faster:
Help me with my issue
Vimeo Phone Number
Vimeo doesn't have a phone number, which is a shame.
Vimeo Live Chat
Unfortunately, Vimeo does not offer live chat as a channel for customer service at this time.
Also, we partner with a US-based firm with experts on staff that you can chat with to troubleshoot your issue for a small fee. Click to chat with a paid expert.

Recent reasons customers contacted Vimeo:

I never used this service it didn’t work for me during webinar so I used FB I would lik...
I have a Vimeo Pro charge for $** showing on my bank account. I don't know how that hap...
I was charge $** and I need a refund. I didn’t know about this charge till today...
Buonasera vorrei richiedere un rimborso
User ID: **********I apparently have a subscription to Vimeo - I have never used this p...
Hola mi nombre es Griss, yo me suscribi a vimeo en la prueba gratis y culminada la prue...
Dear Support Team**When I unsuscribed I sent you a message via the online platform. I t...
I want a refund. I never requested any purchase. I did a trial and Uninstaller. You hav...
Hello, my name is Miguel ANTILE and my account ID is *********. My Vimeo Plus membershi...
Hi, we had an individual create some videos for our company. She is no longer with our...
I was charged $** on my CC from Vimeo . I did not authorize this and will not allow my...
I need a refund. I do not plan to use Vimeo pro.
I have been charged a total of $**.** on my Visa card for Vimeo Plus. I have not used V...
An unauthorised payment was taken out of my card from Vimeo. Please cancel this transaction.
I would like a refund in the amount of $***.** please. I just canceled my vimeo pro sub...
More customer issues

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Vimeo contact information - compared

Above are our top recommendations for how to contact Vimeo, including their top phone number and live chat options. Below you can compare and contrast the 3 ways to contact Vimeo by looking at which ones are the fastest and which ones other customers recommend the most for solving Vimeo customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Vimeo across the following mediums: Twitter, Email, Web.

Phone number / contactWaitVotes
@Vimeo
Customer Service
91 mins60
support@vimeo.com
Customer Service
< 3 hrs12
http://vimeo.com/log_in
Customer Service
< 4 hrs35

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