Contact The Trainline

The best of the 3 ways to get in touch with The Trainline by GetHuman

The Trainline Phone Number
+44-0871-244-1545 · Customer Service
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The Trainline Live Chat
Unfortunately, The Trainline does not offer live chat as a channel for customer service at this time.

Recent reasons customers contacted The Trainline:

I was due to travel from Telford central to Gatwick airport on the *th and tickets we...
I want to catch a train from Warrington queys to prestatyn Station between **am and...
Need to change my train ticket.
This is to notify you that our journey from Liverpool Lime Street with return tickets t...
Buenas tardes,**Necesito copia en pdf de billete de tren de la compa**a DB, comprado a...
Hola. *He perdido el m*vil y no consigo acceder a la app de trainline. *Podr*an enviarm...
I have a ticket that has had a cancellation at one station however I need to know if I...
Traveling from Norwich to Gunton ticket numbers TTDHB***Q** & TTDHB***Q** on...
Good evening, can I get an assistance please as I have inputed my incorrect email by e...
I’d like to change my railcard to a different email account
I went to the station with my services dog and my sherpa luggage trolley but was denied...
I want to travel from Northampton to Crewe on ***** hopefully on the ****. After showin...
Is there any trains running from edenbridge to tonbridge tomorrow *th November **** bec...
Dear Sir*Madam,**I hope you are well. On Sunday the **th of October I paid for an open...
The date on my ticket is wrong
More customer issues

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The Trainline contact information - compared

Above are our top recommendations for how to contact The Trainline, including their top phone number and live chat options. Below you can compare and contrast the 3 ways to contact The Trainline by looking at which ones are the fastest and which ones other customers recommend the most for solving The Trainline customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact The Trainline across the following mediums: Phone, Twitter, Web.

Phone number / contactWaitVotes
+44-0871-244-1545
Customer Service
78 mins158
@thetrainline
Customer Service
2 mins273
http://help.thetrainline.com/app/ask
Customer Service
< 2 hrs82

Does GetHuman work with The Trainline?

GetHuman does not work with The Trainline's customer support operations, directly or in any other way. GetHuman has no partnership or relation to The Trainline at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check The Trainline's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

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