Contact The Trainline

The best of the 3 ways to get in touch with The Trainline by GetHuman

The Trainline Phone Number
+44-0871-244-1545 · Customer Service
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The Trainline Live Chat
Unfortunately, The Trainline does not offer live chat as a channel for customer service at this time.

Recent reasons customers contacted The Trainline:

i would like to be sitting with my husband. Our seat now num... · 8d ago
Ref Number ************ Tickets lost in US Postal service. C... · 8d ago
Bought a ticket from Reading to Exeter on **th September at... · 11d ago
****o, I booked two tickets to Windsor last night and then we... · 11d ago
I’m trying to book a return ticket from Southampton central o... · 14d ago
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The Trainline contact information - compared

Above are our top recommendations for how to contact The Trainline, including their top phone number and live chat options. Below you can compare and contrast the 3 ways to contact The Trainline by looking at which ones are the fastest and which ones other customers recommend the most for solving The Trainline customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact The Trainline across the following mediums: Phone, Twitter, Web.
Phone number / contact
Wait
Votes
+44-0871-244-1545
Customer Service
83 mins
50
@thetrainline
Customer Service
2 mins
299
http://help.thetrainline.com/app/ask
Customer Service
< 2 hrs
108
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