Contact Telus

The best of the 5 ways to get in touch with Telus by GetHuman

Telus Phone Number
866-558-2273 · Customer Service
GetHuman features available:
  • Current hold time
  • Remind me when call center opens
  • Fastest way to talk to a real Telus rep
  • Pro tips & talking points
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Telus Live Chat
Telus customers like to use live chat-based help as an alternative to calling because the wait time is usually short and they may not be able to talk on the phone.

Recent reasons customers contacted Telus:

Hey, I purchased an eSim but it was send to the wrong address. Is there any way i can c...
Somebody is using my phone number to call to the Bahamas, this is a fraud. I want a ref...
My parents have new phone number
I want to cancel my calling card now because I no longer use this phone number. my phon...
Is there not a phone number to phone My landline number is ***-***-****
I can not phone out with my land line my cell phone works If this is not simple I may h...
Can you send me my bill by email or direct withdrawal from my bank account
I want to know if my service will be ready October *st
I want to verify that a person at my aunts house was an installer for Telus.
When I ordered Internet service I was told that there is no cap on the account now I re...
When I purchased my iPhone ** i kept the number of my original cell phone. apparently t...
Hi im having trouble loging in to my telus account and id like to register my sim chip...
I went to a koodo store today to get a new phone and phone plan. I was told they could...
Phone * ***-***-****…..Marg Roest…..I have a credit on my account for **.** but when I...
More customer issues

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Telus contact information - compared

Above are our top recommendations for how to contact Telus, including their top phone number and live chat options. Below you can compare and contrast the 5 ways to contact Telus by looking at which ones are the fastest and which ones other customers recommend the most for solving Telus customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Telus across the following mediums: Phone, Chat, Web.

Phone number / contactWaitVotes
Customer Service
38 mins148
Customer Service
30 mins312
Customer Service
2 mins325
Online Help
Customer Service
< 2 hrs164
Home Phone, Internet, TV
12 mins170

Does GetHuman work with Telus?

GetHuman does not work with Telus's customer support operations, directly or in any other way. GetHuman has no partnership or relation to Telus at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check Telus's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

Contacting Telus at a Glance

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