Contact Telus

The best of the 5 ways to get in touch with Telus by GetHuman

Telus Phone Number
866-558-2273 · Customer Service
GetHuman features available:
  • Current hold time
  • Remind me when call center opens
  • Fastest way to talk to a real Telus rep
  • Pro tips & talking points
Or just take advantage of GetHuman's tools for getting attention on your issue faster:

Help me with my issue

Telus Live Chat
Telus customers like to use live chat-based help as an alternative to calling because the wait time is usually short and they may not be able to talk on the phone.

Recent reasons customers contacted Telus:

I want to cancel TSN as I only wanted it for a month
i had my lg velvet stolen * weeks after i got it, i beleive someone is using it and i...
I have received a letter from Telus re charges. It looked like a scam letter. I contact...
Empoloyee purchase plan inquity name is darren gillespie,dob ********....was recently trying to purchase a pho...
I want to be able to pay with online banking and my bank doesn't recognise my *-digit a...
Your customer reps keep phoning here when I tell them I'm not interested in your servic...
I need to use live chat becasuse I have hearing problems
I need help to set up voicemail
I would like to know if someone other than myself rented movies with out my permission...
Paused internet because of fire*evacuation, want to unpause it now.
Want to add channel pik tv
I am trying to set*register my phone bill with telus...It accepted my email address and...
Why do I still have a telus easy payments when my balance is * for this months billl
Why I'm not able to send a confirmation message to Telus, I receiveda text message sta...
More customer issues

Help me with my issue

Telus contact information - compared

Above are our top recommendations for how to contact Telus, including their top phone number and live chat options. Below you can compare and contrast the 5 ways to contact Telus by looking at which ones are the fastest and which ones other customers recommend the most for solving Telus customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Telus across the following mediums: Phone, Chat, Web.

Phone number / contactWaitVotes
Customer Service
38 mins117
Customer Service
30 mins281
Customer Service
2 mins294
Online Help
Customer Service
< 2 hrs133
Home Phone, Internet, TV
14 mins201

Does GetHuman work with Telus?

GetHuman does not work directly with Telus's customer support operations. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. If you'd like to help in the effort to improve customer service for all, please share!

Contacting Telus at a Glance

Contacting Other Companies

Paying Too Much for Cable?

After helping consumers for 10 years, we realized that you need an impartial, live person you can talk to about comparing the various TV, cable, Internet and phone plans in your area- somebody who can compare the best deals across telecom providers. So we created a free concierge service you can call at the phone number below.

Call Toll-Free: 888-379-2546Our service is unaffiliated and thus can compare plans across many providers
Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!