Contact SurveyMonkey

The best of the 5 ways to get in touch with SurveyMonkey by GetHuman

SurveyMonkey Customer Service Help Online
Your best option for resolving your SurveyMonkey customer service issue is by going to their help desk. Tap or click the link above and we can advise you on how to best get there. Telling us your specific issue on that page will also help us get you to the right SurveyMonkey help page even faster.
Or take advantage of GetHuman's tools for getting more attention on your issue faster:
Help me with my issue
SurveyMonkey Phone Number
503-225-1202 · Corporate Offices
GetHuman features available:
  • Current hold time
  • Remind me when call center opens
  • Fastest way to talk to a real SurveyMonkey rep
  • Pro tips & talking points
Or just take advantage of GetHuman's tools for getting attention on your issue faster:

Help me with my issue

SurveyMonkey Live Chat
Unfortunately, SurveyMonkey does not offer live chat as a channel for customer service at this time.

Recent reasons customers contacted SurveyMonkey:

Please I don't understand why I was debited of my money after opening an account
I have created a survey, and the collector status keeps on closing and no one can get i...
I'm trying to access my account for old data from when I was a graduate student. I thou...
question about survey monkey* thinking of opening an account
We are trying to find out how we change the primary admin. The original primary is no...
Hello, i am trying to log into my Survey monkey account unsuccessfully. I use the passw...
What information is required to maintain our account status?**Please email the informat...
i am upgrading and need to include Analyzing reports
Received invoice and do not want the service.
I need help sending my survey via a link to my students. I am apply to click collect re...
My unit just upgraded our SurveyMonkey to include up to eight team members. The new tea...
Paypal is not working when trying to redeem.
I need assistance we have a paid Advantage plan unable to access*login.*case * ********
On multiple choice questions, the survey allows only one response. How can I change it...
I can't log into my account.*I can't get email to reset my password.*I have added Surve...
More customer issues

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SurveyMonkey contact information - compared

Above are our top recommendations for how to contact SurveyMonkey, including their top phone number and live chat options. Below you can compare and contrast the 5 ways to contact SurveyMonkey by looking at which ones are the fastest and which ones other customers recommend the most for solving SurveyMonkey customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact SurveyMonkey across the following mediums: Web, Phone, Email, Twitter, Facebook.

Phone number / contactWaitVotes
https://help.surveymonkey.com/
Customer Service
< 2 hrs320
503-225-1202
Corporate Offices
2 mins354
support@surveymonkey.com
Customer Service
< 15 hrs216
https://twitter.com/asksurveymonkey
Customer Service
9 mins488
facebook.com/surveymonkey/
Customer Service
11 mins176

Does GetHuman work with SurveyMonkey?

GetHuman does not work with SurveyMonkey's customer support operations, directly or in any other way. GetHuman has no partnership or relation to SurveyMonkey at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check SurveyMonkey's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

Contacting SurveyMonkey at a Glance

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