Contact SurveyMonkey

The best of the 5 ways to get in touch with SurveyMonkey by GetHuman

SurveyMonkey Customer Service Help Online
Your best option for resolving your SurveyMonkey customer service issue is by going to their help desk. Tap or click the link above and we can advise you on how to best get there. Telling us your specific issue on that page will also help us get you to the right SurveyMonkey help page even faster.
Or take advantage of GetHuman's tools for getting more attention on your issue faster:
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SurveyMonkey Phone Number
503-225-1202 · Corporate Offices
GetHuman features available:
  • Current hold time
  • Remind me when call center opens
  • Fastest way to talk to a real SurveyMonkey rep
  • Pro tips & talking points
Or just take advantage of GetHuman's tools for getting attention on your issue faster:

Help me with my issue

SurveyMonkey Live Chat
Unfortunately, SurveyMonkey does not offer live chat as a channel for customer service at this time.

Recent reasons customers contacted SurveyMonkey:

The valid password entered is showing as invalid. Even after resetting the password the...
I just need to know how to use it for one question survey for about *** people
Opened a Team Advantage account and need to transfer surveys and relevant data across f...
I can’t log into my account to pay for my plan.
I sent out a survey to my classmates to get input on how to best plan for our ** year r...
Have upgraded plan from basic *free to standard but results are still locked and I can...
My survey got deleted without any warning! I don't know why it got deleted and I need t...
I need to make a second introduction page or able to expand more than *K characters in...
I cannot log into my account to create an email. I'm told the user name and password ar...
What should be the format for entering mobile number in monkey survey for job application.
I created a survey but when I go to collect Web link it keeps brining me back to survey?
Hello, **We seem to have an issue with one of our surveys where once you finish the sur...
My survey was suddenly disappeared in my account. But the survey link is still accessib...
I can’t change my New PHONE NUMBER ITS ONLY HAS MY OLD NUMBER AND WONT LET ME UPDATE MY...
Tried calling the number you have listed for Survey Junkie, got the your call cannot be...
More customer issues

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SurveyMonkey contact information - compared

Above are our top recommendations for how to contact SurveyMonkey, including their top phone number and live chat options. Below you can compare and contrast the 5 ways to contact SurveyMonkey by looking at which ones are the fastest and which ones other customers recommend the most for solving SurveyMonkey customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact SurveyMonkey across the following mediums: Web, Phone, Email, Twitter, Facebook.

Phone number / contactWaitVotes
https://help.surveymonkey.com/
Customer Service
< 2 hrs319
503-225-1202
Corporate Offices
2 mins353
support@surveymonkey.com
Customer Service
< 14 hrs215
https://twitter.com/asksurveymonkey
Customer Service
8 mins487
facebook.com/surveymonkey/
Customer Service
12 mins177

Does GetHuman work with SurveyMonkey?

GetHuman does not work directly with SurveyMonkey's customer support operations. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. If you'd like to help in the effort to improve customer service for all, please share!

Contacting SurveyMonkey at a Glance

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