OnStar Customer Service

Contact OnStar & solve common issues

Use OnStar's Phone Number

OnStar's customer service phone number is the best way to reach them and resolve issues. While there may be a wait, you will be able to talk to a real human being.

Help specific to your issue

Start typing out your issue or question. We can answer questions or elaborate on existing answers in real time with our database of customer service information about OnStar. Below you will also find the phone and non-phone-based contact information we've gathered.

OnStar: top questions and answers

Be sure to check out the full answer to your question listed below. We have written extensive, step-by-step guides for even the most vexing of customer service problems for OnStar.
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Click below to show 1 more questions, answers, and complete guides to common OnStar customer support problems.

Contacting OnStar customer support

Below you can compare and contrast the 4 ways to contact OnStar by looking at which ones are the fastest and which ones other customers recommend the most for solving OnStar customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact OnStar across the following channels: Phone, Web, Facebook, Twitter.

Phone number / contactWaitVotes
888-466-7827
Customer Service
7 mins179
Online Help at onstar.com
Customer Service
< 16 hrs264
facebook.com/onstar?fref=ts
Customer Service
2 mins176
www.twitter.com/OnStar
Customer Service
9 mins25

Recent reasons customers contacted OnStar:

Locked my keys in my running Chevy Silverado at the mountain with no shoes on please help
My onstar and Wi-Fi quit working in my vehicle
I want to cancel my dad's onstage. He passed away.
I was told that onstar was doing away with hands free calls and was told that I could n...
no phone calls coming in or out will lead to my cancelation of my subscription after...
I need to join on star. I locked my keys in car. Tow truck driver couldn’t open it
I need to speak to a human who Speke english
Discuss plans for Onstar. I see there is a platinum plan and I was enrolled in the esse...
I want to purchase phone time.
CAncel service I didn’t sign up and plz refund asap
Mechanics locked my keys in my car
Locked keys in my vehicle please could you help me open it
We are longtime OnStar subscribers primarily using the service for travel turn by turn...
Locked keys in truck don’t have a spare to get into truck *Can’t get ahold of a locksmi...
All too many times, complaints are most of the comments people make about a service, bu...

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Does GetHuman work with OnStar?

GetHuman does not work with OnStar's customer support operations, directly or in any other way. GetHuman has no partnership or relation to OnStar at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check OnStar's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

Contacting OnStar at a Glance

OnStar has no chat option
OnStar has no customer email
OnStar has 1 help forum
OnStar has 1 twitter handle
OnStar has 1 facebook page
Contact information overview

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