How do I get through the phone menu to a real live person?
GetHuman researchers routinely call this Mutual of America Life Insurance Company phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Must choose an option 1-6, then follow prompts.
Here is how our research team describes the way the Mutual of America Life Insurance Company phone system greets you: Thank you for calling Mutual of America Financial Group. Your call may be recorded for quality and training purposes. Good news! We now have forms that you can access online for withdrawals, rollovers, and loans. Please visit mutualofamerica.com to download a form. Important information: you can access the page from our website's Resource Center after selecting Insights and Tools from the top of the page. Please listen carefully as our options have changed. To speak with a representative, request a withdrawal form, or get other general information, please press 1. For the status of an existing withdrawal, please press 2. To learn how to borrow against your account or for general loan information, please press 3. For assistance with allocation changes, transfers between funds, or to process a withdrawal over the phone, please press 4. For help with a death or disability claim, please press 5. If you are an employer or a plan sponsor, please press 6 or dial 1-888-905-1210 to connect to our plan sponsor support team.
What are the hours and when should I call?
Mutual of America Life Insurance Company operates the call center for this 800-468-3785 phone number Mon-Fri 9am-9pm ET.The short answer is that you should call on a Friday.This observation and the following section are based on analysis of a sample set of 9 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Mutual of America Life Insurance Company phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Mutual of America Life Insurance Company staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Mutual of America Life Insurance Company is Friday.The most busy day to call is Wednesday.Again, this is based on a sample of 9 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Friday.The longest wait in the queue on average occurs on Tuesday.
The best time to call
In summation, the best day to call Mutual of America Life Insurance Company is Friday.In this case, it's a no-brainer. Friday is not only the least busy day for calling this Mutual of America Life Insurance Company number, but it is also the day with the shortest hold times.
Conclusion and closing notes
This is Mutual of America Life Insurance Company's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Mutual of America Life Insurance Company agent. This phone number is Mutual of America Life Insurance Company's best phone number because 54 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-468-3785 include and other customer service issues. Rather than trying to call Mutual of America Life Insurance Company first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, Mutual of America Life Insurance Company has 1 phone number. It's not always clear what is the best way to talk to Mutual of America Life Insurance Company representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Mutual of America Life Insurance Company. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Mutual of America Life Insurance Company. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.