Contact Mojang

The one way to reach Mojang by GetHuman.

Mojang Customer Service Help Online
Your best option for resolving your Mojang customer service issue is by going to their help desk. Tap or click the link above and we can advise you on how to best get there. Telling us your specific issue on that page will also help us get you to the right Mojang help page even faster.
Or take advantage of GetHuman's tools for getting more attention on your issue faster:
Help me with my issue
Mojang Phone Number
Mojang doesn't have a phone number, which is a shame.
Mojang Live Chat
Unfortunately, Mojang does not offer live chat as a channel for customer service at this time.

Recent reasons customers contacted Mojang:

My issue is that this user has a username I want. This user last logged into minecraft...
I purchased a card from Walmart. It was a Minecraft starter pack with all kinds of stuf...
buenas noches, necesito ayuda con un problema que tengo y es que ocupo desvincular la c...
So, i buyed a minecraft java edition key and it is, *GW*M-CXFX*-*X***-*WFY*-FGVRZ, toda...
My lvl got lost from *** too *** *Anf i dont know how to fix it
I Played minecraft dungeons and i Didn't see my power lvl my my got from *** to *** pls...
The email address linked to my Mojang account is no longer valid. I have no access to t...
Trying to reset my password, but nothing is going to my email, i know it is the correct...
I emailed Mojang but still waiting on a reply. It is very disheartening, my son is very...
My Minecraft account has an issue with the marketplace. I also cannot play with people...
I bought minecraft with *****@***.com but it is telling me i dont have an account or it...
Are they going to add hard-core mode in Nintendo switch bedrock eddition
Nintendo switch are you able to play hard-core mode
Need to change account for online play and it’s not working
Purchased Minecraft java edition but I still have the demo screen
More customer issues

Help me with my issue

As far as we know, there is only one way to contact Mojang, shown above. If you tap or click on the link for it, you'll see our best data and advice for what to do when you reach out to Mojang, sourced from millions of other customers that come here to GetHuman each month. If you know of another way to reach them that we don't show here, let us know by tapping No below where it asks if this page is helpful and giving us your feedback.

Comparing Mojang Contact Information

GetHuman provides free contact information and other useful tools for millions of customer per month to make customer service a bit easier and faster. Larger companies will sometimes have dozens of phone numbers and other means to contact their customer service teams- though chat, email, Twitter™ and a variety of media. In those cases, we can tell you which ones are the best and compare the options side by side for wait time, reply time, quality of communication, quality of customer care, customer votes and more. For example, look at our Contact Bank of America page. Or look at our Contact Optimum page. We can't really provide this kind of help if you're looking to contact Mojang because they don't have multiple lines or means of contact. But we hope GetHuman can help you again in the future if you need contact information for another company.

Does GetHuman work with Mojang?

GetHuman does not work directly with Mojang's customer support operations. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. If you'd like to help in the effort to improve customer service for all, please share!

Contacting Mojang at a Glance

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