Contact Mojang

The one way to reach Mojang by GetHuman.

Mojang Customer Service Help Online
Your best option for resolving your Mojang customer service issue is by going to their help desk. Tap or click the link above and we can advise you on how to best get there. Telling us your specific issue on that page will also help us get you to the right Mojang help page even faster.
Or take advantage of GetHuman's tools for getting more attention on your issue faster:
Help me with my issue
Mojang Phone Number
Mojang doesn't have a phone number, which is a shame.
Mojang Live Chat
Unfortunately, Mojang does not offer live chat as a channel for customer service at this time.

Recent reasons customers contacted Mojang:

I got banned from "hypixel server" for nothing, I don't know what happened but I know f...
earlier today i refunded minecraft java edition and i haven't gotten any money back an...
I have a realm for * players and today was the expiration date for the subscription and...
I am playing Minecraft on my Nintendo switch. My friend are suddenly unable to join my...
I bought minecraft java edition back in december ****, but when i tried logging in the...
I can’t get my wheat toothpick even though I did the achievement
I have tried to log into my account on Minecraft and it says the password is incorrect...
my son bought mindcraft and i have the order receipt via email, but when i download it...
bought it aswell and says that i can only play the demo and that i didnt buy the game
well my issue is that my user was changed without me doing it its not on shuffle becaus...
Bought minecraft java edition and when I go to play it it's saying I need to buy it aga...
I don't have my email anymore that was under my Minecraft account
My profile will not come up
I'm playing on a friend's realm and it has been fine for a couple of weeks, but a coupl...
I can't access realms and every known workaround isn't working. Need to find a way to...
More customer issues

Help me with my issue

As far as we know, there is only one way to contact Mojang, shown above. If you tap or click on the link for it, you'll see our best data and advice for what to do when you reach out to Mojang, sourced from millions of other customers that come here to GetHuman each month. If you know of another way to reach them that we don't show here, let us know by tapping No below where it asks if this page is helpful and giving us your feedback.

Comparing Mojang Contact Information

GetHuman provides free contact information and other useful tools for millions of customer per month to make customer service a bit easier and faster. Larger companies will sometimes have dozens of phone numbers and other means to contact their customer service teams- though chat, email, Twitter™ and a variety of media. In those cases, we can tell you which ones are the best and compare the options side by side for wait time, reply time, quality of communication, quality of customer care, customer votes and more. For example, look at our Contact Chase page. Or look at our Contact Comcast page. We can't really provide this kind of help if you're looking to contact Mojang because they don't have multiple lines or means of contact. But we hope GetHuman can help you again in the future if you need contact information for another company.

Does GetHuman work with Mojang?

GetHuman does not work directly with Mojang's customer support operations. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. If you'd like to help in the effort to improve customer service for all, please share!

Contacting Mojang at a Glance

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