Contact Mojang

The one way to reach Mojang by GetHuman.

Mojang Customer Service Help Online
Your best option for resolving your Mojang customer service issue is by going to their help desk. Tap or click the link above and we can advise you on how to best get there. Telling us your specific issue on that page will also help us get you to the right Mojang help page even faster.
Or take advantage of GetHuman's tools for getting more attention on your issue faster:
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Mojang Phone Number
Mojang doesn't have a phone number, which is a shame.
Mojang Live Chat
Unfortunately, Mojang does not offer live chat as a channel for customer service at this time.

Recent reasons customers contacted Mojang:

years ago, when I was younger I bought the full game Minecraft for PC with an email, cu...
MY GAME SAYS ITS NOT BOUGHT BUT I BOUGHT IT LIKE * YEARS AGO username H*U*
I have the same problem. I purchased the game two months ago and it is totally unusable...
Hi i just bought Minecraft Dungeons at Mojang*Order ID: **f*a**a****d*b**a*e**dbdf***df...
We have a new computer and are having difficulty getting minecraft dungeons on it
I migrated my acc. and now I cannot log into Minecraft, it is saying that my email or p...
i can not played with my friends on ps*. we have the psplus and it do not work
I migrated my Mojang account and found it wouldn't let me log in, so I asked for a pass...
Il mio minecraft bedrock editions pagato ** € * diventato beta
Hello i'm migrating m acount and this page not charge*https:**sisu.xboxlive.com*connect...
Good day, greetings from the Namib desert...a desert in every sense of the word, as I c...
I need help accessing an account
I brought Minecraft for windows ** starter pack a while ago and I have been trying to a...
WIE SCHON TAUSENDMAL MITGETEILT* ICH KANN DAS PROGRAMM NICHT *FFNEN*WIE SCHON TAUSENDMA...
There is no script in my game.*If I could put an attachment here you could see it
More customer issues

Help me with my issue

As far as we know, there is only one way to contact Mojang, shown above. If you tap or click on the link for it, you'll see our best data and advice for what to do when you reach out to Mojang, sourced from millions of other customers that come here to GetHuman each month. If you know of another way to reach them that we don't show here, let us know by tapping No below where it asks if this page is helpful and giving us your feedback.

Comparing Mojang Contact Information

GetHuman provides free contact information and other useful tools for millions of customer per month to make customer service a bit easier and faster. Larger companies will sometimes have dozens of phone numbers and other means to contact their customer service teams- though chat, email, Twitter™ and a variety of media. In those cases, we can tell you which ones are the best and compare the options side by side for wait time, reply time, quality of communication, quality of customer care, customer votes and more. For example, look at our Contact Domino's Pizza page. Or look at our Contact Costco page. We can't really provide this kind of help if you're looking to contact Mojang because they don't have multiple lines or means of contact. But we hope GetHuman can help you again in the future if you need contact information for another company.

Does GetHuman work with Mojang?

GetHuman does not work directly with Mojang's customer support operations. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. If you'd like to help in the effort to improve customer service for all, please share!

Contacting Mojang at a Glance

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