Contact Mojang

The one way to reach Mojang by GetHuman.

Mojang Customer Service Help Online
Your best option for resolving your Mojang customer service issue is by going to their help desk. Tap or click the link above and we can advise you on how to best get there. Telling us your specific issue on that page will also help us get you to the right Mojang help page even faster.
Or take advantage of GetHuman's tools for getting more attention on your issue faster:
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Mojang Phone Number
Mojang doesn't have a phone number, which is a shame.
Mojang Live Chat
Unfortunately, Mojang does not offer live chat as a channel for customer service at this time.

Recent reasons customers contacted Mojang:

i want to change my name on minecraft and i did and i typed it in wrong and i have to w...
We would like to buy minecraft for my son to play on our old iPad and newer iPhone. Do...
I cannot join my friends and they cannot join me
It wont let me join my friends game it just sits their loading and if i try. To press c...
I can't exces my Mojangaccount even though the Email and the username is correct. Could...
Hey mojang, I recently changed my name to crustycumlord and I have realized that wasn't...
Yeah the Mojang service wont send me my password to my email *****@***.com i am worried...
not receiving the email that i am supposed to get when clicking forgot password
I'm having a launcher issue on Windows. Using java edition minecraft
My friend and I have had a world, that we converted into a realm, for around year and a...
Dear Mojang,* I have*had an account with you and now it’s either gone or the password...
Hi mojang! My names Amarie and I own a small business called Amaries creations. I wante...
MY whole account got hacked email and password got change i cant sign into it wtf do i do
multiplayer does not work and I want it to work. I want multiplayer to work on java edition.
Please do not split the *.** update. It really means a lot to us bedrock players who wi...
More customer issues

Help me with my issue

As far as we know, there is only one way to contact Mojang, shown above. If you tap or click on the link for it, you'll see our best data and advice for what to do when you reach out to Mojang, sourced from millions of other customers that come here to GetHuman each month. If you know of another way to reach them that we don't show here, let us know by tapping No below where it asks if this page is helpful and giving us your feedback.

Comparing Mojang Contact Information

GetHuman provides free contact information and other useful tools for millions of customer per month to make customer service a bit easier and faster. Larger companies will sometimes have dozens of phone numbers and other means to contact their customer service teams- though chat, email, Twitter™ and a variety of media. In those cases, we can tell you which ones are the best and compare the options side by side for wait time, reply time, quality of communication, quality of customer care, customer votes and more. For example, look at our Contact FedEx page. Or look at our Contact JetBlue page. We can't really provide this kind of help if you're looking to contact Mojang because they don't have multiple lines or means of contact. But we hope GetHuman can help you again in the future if you need contact information for another company.

Does GetHuman work with Mojang?

GetHuman does not work directly with Mojang's customer support operations. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. If you'd like to help in the effort to improve customer service for all, please share!

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