Contact Mojang

The one way to reach Mojang by GetHuman.

Mojang Customer Service Help Online
Your best option for resolving your Mojang customer service issue is by going to their help desk. Tap or click the link above and we can advise you on how to best get there. Telling us your specific issue on that page will also help us get you to the right Mojang help page even faster.
Or take advantage of GetHuman's tools for getting more attention on your issue faster:
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Mojang Phone Number
Mojang doesn't have a phone number, which is a shame.
Mojang Live Chat
Unfortunately, Mojang does not offer live chat as a channel for customer service at this time.

Recent reasons customers contacted Mojang:

I purchased minecraft on the wrong Microsoft account so I would like a refund.
Non mi fa entrare su minecraft da ps*
I purchased minecraft Java edition, and followed the prompts. every time i go to play t...
I would like to return the game I bought the wrong game more than once. So may I have a...
I found a pillageroutpost and killed the person who gives me the affect that when I go...
I found a pillageroutpost and killed the person who gives me the affect that when I go...
Not able to purchase minecraft java edition for pc.......
it is not letting me join servers on minecraft bedrock edition and there isnt even any...
I bought Minecraft java edition on my computer, created a new Microsoft account with it...
i cant log in to minecraft
Im trying to play online with my friend and it says i have to unlock full version but i...
Hi, I am no longer able to access my mojang account or even reset the password as I do...
I can't reset my personal questions because my old Microsoft e mail was erased and so i...
I am on playstation and am trying to join a Realm. But the message comes up: You cannot...
I purchased Minecraft and I was charged three times. I only want one purchase. Please r...
More customer issues

Help me with my issue

As far as we know, there is only one way to contact Mojang, shown above. If you tap or click on the link for it, you'll see our best data and advice for what to do when you reach out to Mojang, sourced from millions of other customers that come here to GetHuman each month. If you know of another way to reach them that we don't show here, let us know by tapping No below where it asks if this page is helpful and giving us your feedback.

Comparing Mojang Contact Information

GetHuman provides free contact information and other useful tools for millions of customer per month to make customer service a bit easier and faster. Larger companies will sometimes have dozens of phone numbers and other means to contact their customer service teams- though chat, email, Twitter™ and a variety of media. In those cases, we can tell you which ones are the best and compare the options side by side for wait time, reply time, quality of communication, quality of customer care, customer votes and more. For example, look at our Contact Bank of America page. Or look at our Contact Optimum page. We can't really provide this kind of help if you're looking to contact Mojang because they don't have multiple lines or means of contact. But we hope GetHuman can help you again in the future if you need contact information for another company.

Does GetHuman work with Mojang?

GetHuman does not work directly with Mojang's customer support operations. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. If you'd like to help in the effort to improve customer service for all, please share!

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