Contact Mojang

The one way to reach Mojang by GetHuman.

Mojang Customer Service Help Online
Your best option for resolving your Mojang customer service issue is by going to their help desk. Tap or click the link above and we can advise you on how to best get there. Telling us your specific issue on that page will also help us get you to the right Mojang help page even faster.
Or take advantage of GetHuman's tools for getting more attention on your issue faster:
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Mojang Phone Number
Mojang doesn't have a phone number, which is a shame.
Mojang Live Chat
Unfortunately, Mojang does not offer live chat as a channel for customer service at this time.
Also, we partner with a US-based firm with experts on staff that you can chat with to troubleshoot your issue for a small fee. Click to chat with a paid expert.

Recent reasons customers contacted Mojang:

When i upgrade my launcher it could not launch *And showed that could not load launcher...
My Minecraft will not update
I play on ps*,in minecraft bedrock edition and i can't enter in any of my friend's worl...
On playstore I buyed minecraft for ** bucks and now it says I can play for ** minutes a...
migrating to microsoft account and its telling me to rebuy the game
I was downloading a skin on Minecraft, but it needed me to sign into my Minecraft accou...
Me han cobrado dos veces la suscripci*n a Minecraft. Quiero que me devuelvan el importe...
Minecraft for PC Java edition v.*.**.* crashes on single player only. It works fine if...
Jai un compt mojang pour jouer a minecraft svec des mode et tout mes a chaque foi que j...
Firstly I would like to state that I do NOT have any issues with anything at all, I jus...
I have no problem I just want to submit some Minecraft mob ideas I hope if your reading...
I bought a pack of Mincraft socks and one of the socks is missing ! So I have * pairs a...
https:**www.youtube.com*watch?v*KrmW*pVvJ-g THIS IS THE MORE SAD VIDEO OF MINECRAFT VOTE ****
I bought Minecraft on my computer and it keeps giving me an error message every time i...
Ho acquistato Minecraft Java edition su PC con un account Microsoft mi * stato addebita...
More customer issues

Help me with my issue

As far as we know, there is only one way to contact Mojang, shown above. If you tap or click on the link for it, you'll see our best data and advice for what to do when you reach out to Mojang, sourced from millions of other customers that come here to GetHuman each month. If you know of another way to reach them that we don't show here, let us know by tapping No below where it asks if this page is helpful and giving us your feedback.

Comparing Mojang Contact Information

GetHuman provides free contact information and other useful tools for millions of customer per month to make customer service a bit easier and faster. Larger companies will sometimes have dozens of phone numbers and other means to contact their customer service teams- though chat, email, Twitter™ and a variety of media. In those cases, we can tell you which ones are the best and compare the options side by side for wait time, reply time, quality of communication, quality of customer care, customer votes and more. For example, look at our Contact WalMart page. Or look at our Contact AT&T page. We can't really provide this kind of help if you're looking to contact Mojang because they don't have multiple lines or means of contact. But we hope GetHuman can help you again in the future if you need contact information for another company.

Does GetHuman work with Mojang?

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