Contact Mojang

The one way to reach Mojang by GetHuman.

Mojang Customer Service Help Online
Your best option for resolving your Mojang customer service issue is by going to their help desk. Tap or click the link above and we can advise you on how to best get there. Telling us your specific issue on that page will also help us get you to the right Mojang help page even faster.
Or take advantage of GetHuman's tools for getting more attention on your issue faster:
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Mojang Phone Number
Mojang doesn't have a phone number, which is a shame.
Mojang Live Chat
Unfortunately, Mojang does not offer live chat as a channel for customer service at this time.
Also, we partner with a US-based firm with experts on staff that you can chat with to troubleshoot your issue for a small fee. Click to chat with a paid expert.

Recent reasons customers contacted Mojang:

Dear Mojang. It is hard to get out of the Mincraft beta version. I am getting very frus...
hello. it states on googkle that if u bought minecraft java before oct **th **** u woul...
give me my monney back and i buy the good mincraft ***** u get more monney :*
i buyed the rong mincraft
Hola Mojang soy H*ctor Clavero Santiago y soy muy fan de minecraft. Tengo una idea que...
Hello, Monday I purchased Minecraft Bedrock edition by mistake. I wanted to purchase Mi...
The game crashed whilst mouseclicked event handler*Error: java.lang.OutOfMemoryError: J...
I was trying to purchase Minecraft Java Edition today through the google chrome browser...
My friend and I accidentally bought Minecraft Java on the wrong Microsoft account that...
i cant innstall minecraft i just bought it and its always the same problem
I need you to do something for me and that is for you to add in bedrock doors to minecraft
When i upgrade my launcher it could not launch *And showed that could not load launcher...
My Minecraft will not update
I play on ps*,in minecraft bedrock edition and i can't enter in any of my friend's worl...
On playstore I buyed minecraft for ** bucks and now it says I can play for ** minutes a...
More customer issues

Help me with my issue

As far as we know, there is only one way to contact Mojang, shown above. If you tap or click on the link for it, you'll see our best data and advice for what to do when you reach out to Mojang, sourced from millions of other customers that come here to GetHuman each month. If you know of another way to reach them that we don't show here, let us know by tapping No below where it asks if this page is helpful and giving us your feedback.

Comparing Mojang Contact Information

GetHuman provides free contact information and other useful tools for millions of customer per month to make customer service a bit easier and faster. Larger companies will sometimes have dozens of phone numbers and other means to contact their customer service teams- though chat, email, Twitter™ and a variety of media. In those cases, we can tell you which ones are the best and compare the options side by side for wait time, reply time, quality of communication, quality of customer care, customer votes and more. For example, look at our Contact WalMart page. Or look at our Contact AT&T page. We can't really provide this kind of help if you're looking to contact Mojang because they don't have multiple lines or means of contact. But we hope GetHuman can help you again in the future if you need contact information for another company.

Does GetHuman work with Mojang?

GetHuman does not work directly with Mojang's customer support operations. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. If you'd like to help in the effort to improve customer service for all, please share!

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