Contact Metrobank

The best of the 3 ways to get in touch with Metrobank by GetHuman

Metrobank Customer Service Email Address
Metrobank provides their best customer service over email. If you were hoping to talk to a Metrobank agent live right now, on the phone or via live chat, this might be disappointing. But at least you know there should be a person on the other end helping you, and it may take less time overall to send a few emails back and forth.
Or take advantage of GetHuman's tools for getting more attention on your issue faster:
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Metrobank Phone Number
+63-02-8700700 · Customer Service
GetHuman features available:
  • Current hold time
  • Remind me when call center opens
  • Fastest way to talk to a real Metrobank rep
  • Pro tips & talking points
Or just take advantage of GetHuman's tools for getting attention on your issue faster:

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Metrobank Live Chat
Unfortunately, Metrobank does not offer live chat as a channel for customer service at this time.

Recent reasons customers contacted Metrobank:

My online banking account which is metrobank is currently locked. I need to unlock it s...
My account got locked, kindly unlocked. It's emergency purposes.
Remittance from Colorado USA using send wave by Maribel Valentin amounting to $*,*** ea...
I want to inquire if I can avail of zero percentage interest payment using my metrobank...
I want to ask if I can avail of zero percentage interest using my metrobank card to pay...
Forgotten username or password for mobile banking account
I cannot continue with my application because of the Home Phone Number, what will I put...
I need a dispute for a reference number *************. This was a mistake transaction...
Hi, i want to check the fund i transferred to my account which hasn't reflected * recei...
Good afternoon. I would like to ask if is it possible to have a balance conversion with...
I made a transfer from other bank to my metro bank account. When I was about to do a c...
I'm confused with the Balance on my account. There's a balance but I can't transfer it...
Unlocked my account, you locked my account for no valid reason
I want to enroll in online banking. The system sent out the one time password to the te...
i'd like to enroll for online banking. The computer says the OTP has been sent to the p...
More customer issues

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Metrobank contact information - compared

Above are our top recommendations for how to contact Metrobank, including their top phone number and live chat options. Below you can compare and contrast the 3 ways to contact Metrobank by looking at which ones are the fastest and which ones other customers recommend the most for solving Metrobank customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Metrobank across the following mediums: Email, Phone, Web.

Phone number / contactWaitVotes
Customer Service
< 2 hrs108
Customer Service
55 mins25
Online Help
Customer Service
< 2 hrs100

Does GetHuman work with Metrobank?

GetHuman does not work with Metrobank's customer support operations, directly or in any other way. GetHuman has no partnership or relation to Metrobank at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check Metrobank's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

Contacting Metrobank at a Glance

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