Contact Massachusetts Department of Revenue (DOR)

The best of the 2 ways to get in touch with Massachusetts Department of Revenue (DOR) by GetHuman

Massachusetts Department of Revenue (DOR) Phone Number
800-392-6089 · Customer Service
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Massachusetts Department of Revenue (DOR) Live Chat
Unfortunately, Massachusetts Department of Revenue (DOR) does not offer live chat as a channel for customer service at this time.

Recent reasons customers contacted Massachusetts Department of Revenue (DOR):

Hi, I am trying to create a PFML account for my new business. I was assigned a TIN num...
I gave the incorrect address and I want to update my address to avoid any delays for pr...
I tried to track my state refund and it’s telling me I have to submit a form but it’s n...
I would like to get my balance for previously owed mass tax.
How can I file a saved submission corporate return. I can access it but don't see a Fi...
Clearing out some old files. Found uncashed tax refund check from ****. Can I cash it?
I went to go see where my state refund was in the process and it said it needed additio...
My state taxes are being mailed instead of direct deposited like i chose. I would like...
Out of work. Need child support reduced
Have you corrected e filing problem. Your response so far is *-*******
Having a hard time on how to contact the irs need to discuss this so I can correctly s...
My tax software states that a MA return cannot be filed as a printed and mailed-in-retu...
Never received my **** State Tax Refund even though the automated system declares it wa...
Automated system declares that my **** state tax refund was sent via direct deposit on...
I want to add our accountant to our DOR account. Not been successful online
More customer issues

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Massachusetts Department of Revenue (DOR) contact information - compared

Above are our top recommendations for how to contact Massachusetts Department of Revenue (DOR), including their top phone number and live chat options. Below you can compare and contrast the 2 ways to contact Massachusetts Department of Revenue (DOR) by looking at which ones are the fastest and which ones other customers recommend the most for solving Massachusetts Department of Revenue (DOR) customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Massachusetts Department of Revenue (DOR) across the following mediums: Phone, Web.

Phone number / contactWaitVotes
Customer Service
2 mins311
Online Help
Customer Service
< 38 hrs221

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Contacting Massachusetts Department of Revenue (DOR) at a Glance

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