Contact Light In The Box

The best of the 4 ways to get in touch with Light In The Box by GetHuman

Light In The Box Customer Service Help Online
Your best option for resolving your Light In The Box customer service issue is by going to their help desk. Tap or click the link above and we can advise you on how to best get there. Telling us your specific issue on that page will also help us get you to the right Light In The Box help page even faster.
Or take advantage of GetHuman's tools for getting more attention on your issue faster:
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Light In The Box Phone Number
Light In The Box doesn't have a phone number, which is a shame.
Light In The Box Live Chat
Unfortunately, Light In The Box does not offer live chat as a channel for customer service at this time.

Recent reasons customers contacted Light In The Box:

I ordered * hoodies on December *th have yet to receive them. Am anxious to get them.
I ordered * coats in a size XXL. They are too small, so I am going to return them. Pl...
I order a coat for my granddaughter for Christmas and the new year is here and I have...
Where’s my ******* order at!!!??? It’s been over a month since I paid for it!!!
Lights you sent do NOT ***** into American standard chandelier sockets! I can use thes...
I'm trying to log into my account but everytime I try it say account doesn't exist. I s...
I ordered a jacket. When I received it today I truly disgusted. It was supposed to be a...
Already sent the problem i cant get on the email address it tells me ive been denied ac...
Cant get on the email address for light in the box paid for * t shirts *d is there anyw...
Ordered * t shirts from light in the box. Tryed to click on the email address for help...
Hello* I did not receive my order which I purchased on the **th of december but my mone...
I was trying to find out how to contact you in your site. You don’t allow people to co...
I need to change the size on * ordered items. I just ordered * items today DO NOT send...
I just placed my first order and had no place to use my discount code or to get ** perc...
ho effettuato l'ordine il ** Dicembre **** e da allora non posso ancora rintracciare il...
More customer issues

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Light In The Box contact information - compared

Above are our top recommendations for how to contact Light In The Box, including their top phone number and live chat options. Below you can compare and contrast the 4 ways to contact Light In The Box by looking at which ones are the fastest and which ones other customers recommend the most for solving Light In The Box customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Light In The Box across the following mediums: Web, Email, Twitter, Facebook.

Phone number / contactWaitVotes
Online Help
Customer Service
< 54 hrs241
am@dropinthebox.com
Customer Service
< 13 hrs282
@lightinthebox
Customer Service
12 mins314
facebook.com/lightinthebox/
Customer Service
7 mins299

Does GetHuman work with Light In The Box?

GetHuman does not work directly with Light In The Box's customer support operations. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. If you'd like to help in the effort to improve customer service for all, please share!

Contacting Light In The Box at a Glance

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