Contact Light In The Box

The best of the 4 ways to get in touch with Light In The Box by GetHuman

Light In The Box Customer Service Help Online
Your best option for resolving your Light In The Box customer service issue is by going to their help desk. Tap or click the link above and we can advise you on how to best get there. Telling us your specific issue on that page will also help us get you to the right Light In The Box help page even faster.
Or take advantage of GetHuman's tools for getting more attention on your issue faster:
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Light In The Box Phone Number
Light In The Box doesn't have a phone number, which is a shame.
Light In The Box Live Chat
Unfortunately, Light In The Box does not offer live chat as a channel for customer service at this time.

Recent reasons customers contacted Light In The Box:

ordered t-shirtsfor my wife and messed up with my wifes size...badlyWe need to find out...
I used your size chart for my order and it is much to large in a *X. I would like to e...
I did not receice the Coat. Can you Help? Thanks
Ordered * men's sherpa zip up hoodies, XXL. THE HOODIES I RECIEVED WERE VERY, VERY SMAL...
Hello, **This is beyond a joke! I shipped an item back to you a month ago and have stil...
Just need the color of the dress changed on the order
HI SIR, **i have order a * piece suit online but by mistake i have selected medium size...
When I checked my order the color was brown and it was supposed to be blush I...
Want to fix my order at light in the box wrong color on order for my dress
I need to order men's shoes size **ee wide
Do you all have men's boots size **ee wide
My order is to small I need to send it back and get a bigger size what do I need to do
I have messaged Light In The Box multiple times regarding my order ********* with absol...
VOICI PLUSIEURS FOIS QUE JE VOUS ENVOIE DES RECLAMATIONS POUR UNE COMMANDE NON RECU VO...
I ordered * articles in Sept ** which were not delivered although according to an email...
More customer issues

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Light In The Box contact information - compared

Above are our top recommendations for how to contact Light In The Box, including their top phone number and live chat options. Below you can compare and contrast the 4 ways to contact Light In The Box by looking at which ones are the fastest and which ones other customers recommend the most for solving Light In The Box customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Light In The Box across the following mediums: Web, Email, Twitter, Facebook.

Phone number / contactWaitVotes
Online Help
Customer Service
< 54 hrs238
am@dropinthebox.com
Customer Service
< 10 hrs285
@lightinthebox
Customer Service
9 mins317
facebook.com/lightinthebox/
Customer Service
10 mins296

Does GetHuman work with Light In The Box?

GetHuman does not work directly with Light In The Box's customer support operations. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. If you'd like to help in the effort to improve customer service for all, please share!

Contacting Light In The Box at a Glance

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