Contact Light In The Box

The best of the 4 ways to get in touch with Light In The Box by GetHuman

Light In The Box Customer Service Help Online
Your best option for resolving your Light In The Box customer service issue is by going to their help desk. Tap or click the link above and we can advise you on how to best get there. Telling us your specific issue on that page will also help us get you to the right Light In The Box help page even faster.
Or take advantage of GetHuman's tools for getting more attention on your issue faster:
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Light In The Box Phone Number
Light In The Box doesn't have a phone number, which is a shame.
Light In The Box Live Chat
Unfortunately, Light In The Box does not offer live chat as a channel for customer service at this time.

Recent reasons customers contacted Light In The Box:

I purchased dual magetic case for my niece, protected iPhone max from cracking, so got...
Hi I’m still waiting for my items *My name Selda *zcelik
I wish to return item number GBT ****, order number ******** as it is too small.Thank you
Placed order December *th they claim it was shipped on December **th. * hoodies...
Tracking number: **************************** i buy something on internet and i wait n...
You didnt even responded for my ticket for a week. A week prior the ticket, I had alrea...
Sent wrong case *No one to speak to about my issues about the product*My email is...
How is the dress washable?
I just want to know, when am I going to get my confirmation order number and how long...
Hi my phone number is ************. *My order number is *****************I did order r...
Hi, **I made an order from Light in the box, the money was withdrawn from my account, a...
I have not received my order of a LED bike light from lightinthebox. I made the purcha...
trying to order a faucet, don't want to do an account. please tell me how to do it.
Hello I don't receive information about my payment not yet and the tracking number? Tha...
I have received my Lightinthe box order. One item id fabulous but I need to exchange fo...
More customer issues

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Light In The Box contact information - compared

Above are our top recommendations for how to contact Light In The Box, including their top phone number and live chat options. Below you can compare and contrast the 4 ways to contact Light In The Box by looking at which ones are the fastest and which ones other customers recommend the most for solving Light In The Box customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Light In The Box across the following mediums: Web, Email, Twitter, Facebook.

Phone number / contactWaitVotes
Online Help
Customer Service
< 54 hrs233
am@dropinthebox.com
Customer Service
< 13 hrs290
@lightinthebox
Customer Service
12 mins322
facebook.com/lightinthebox/
Customer Service
7 mins291

Does GetHuman work with Light In The Box?

GetHuman does not work directly with Light In The Box's customer support operations. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. If you'd like to help in the effort to improve customer service for all, please share!

Contacting Light In The Box at a Glance

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