Contact Light In The Box

The best of the 4 ways to get in touch with Light In The Box by GetHuman

Light In The Box Customer Service Help Online
Your best option for resolving your Light In The Box customer service issue is by going to their help desk. Tap or click the link above and we can advise you on how to best get there. Telling us your specific issue on that page will also help us get you to the right Light In The Box help page even faster.
Or take advantage of GetHuman's tools for getting more attention on your issue faster:
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Light In The Box Phone Number
Light In The Box doesn't have a phone number, which is a shame.
Light In The Box Live Chat
Unfortunately, Light In The Box does not offer live chat as a channel for customer service at this time.

Recent reasons customers contacted Light In The Box:

I made a task, pajamas, increased order, order number, required number, order size, lar...
so I ordered a shirt it shows it with buttons but further down it shows it with snaps...
Even though i have enough points to get *** % free delivery they are taking them but wh...
I paid for an order before I signed up and I haven’t received anything from ye to confi...
I need to receive my order before ********** or cancel my order if you cannot send it b...
I’d like to talk about an order
*************** order number has not been shipped! I did these items by Friday! Show ha...
I have placed an order on **.**.** for a table clothes. Grey color. The payment got ded...
"Bestell.-Nr. **** **** **** ****"***Bestellung waren *x, schwarz.*In der Lieferung war...
I tried to create a ticket for return*exchange of items received a day ago (order...
A different (although similar) item was sent. I need the correct item I purchased
I need to exchange my order which is a large for a medium. I do not want to pay $** in...
I paid for an order on the **th January, today is the **th January and i have not recei...
I’m trying to login says wrong login or password clicked forgot password n never sends...
Hallo, vor einigen Tagen habe ich zwei Kleider f*r meine Tochter bestellt und sofort be...
More customer issues

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Light In The Box contact information - compared

Above are our top recommendations for how to contact Light In The Box, including their top phone number and live chat options. Below you can compare and contrast the 4 ways to contact Light In The Box by looking at which ones are the fastest and which ones other customers recommend the most for solving Light In The Box customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Light In The Box across the following mediums: Web, Email, Twitter, Facebook.

Phone number / contactWaitVotes
Online Help
Customer Service
< 54 hrs342
am@dropinthebox.com
Customer Service
< 15 hrs315
@lightinthebox
Customer Service
14 mins347
facebook.com/lightinthebox/
Customer Service
16 mins266

Does GetHuman work with Light In The Box?

GetHuman does not work with Light In The Box's customer support operations, directly or in any other way. GetHuman has no partnership or relation to Light In The Box at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check Light In The Box's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

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