Contact Light In The Box

The best of the 4 ways to get in touch with Light In The Box by GetHuman

Light In The Box Customer Service Help Online
Your best option for resolving your Light In The Box customer service issue is by going to their help desk. Tap or click the link above and we can advise you on how to best get there. Telling us your specific issue on that page will also help us get you to the right Light In The Box help page even faster.
Or take advantage of GetHuman's tools for getting more attention on your issue faster:
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Light In The Box Phone Number
Light In The Box doesn't have a phone number, which is a shame.
Light In The Box Live Chat
Unfortunately, Light In The Box does not offer live chat as a channel for customer service at this time.

Recent reasons customers contacted Light In The Box:

I love your site and your clothes jewelry etc But when you buy something the fun of thi...
Why is my order being held at a shipping partner facility? USPS hasn't even received it...
Colis command* avant le ** septembre non re*u *Pour mariage le ** octobre*Si le colis n...
Hi .I ordered a wig and it literally never came .can u please help me ?
I believe they are sending me the wrong size to my order I placed Oct **, ****. I was f...
I liked to exchange an order I have canceled order number ********. TD ******** numbe...
Can you tell me if I order some items will I have to pay tax when delivered to address...
Guten Tag ich habe diesen Artikel ******** am ** September ** bestellt am ** September...
Ich habe eine Per*cke seit ******* bei Ihnen bestellt. Auf der Grundlage der Bestellung...
The money has been withdrawn from my bank account of a purchase I made, but there is no...
Order No *********I placed an order this morning however when I checked I found I had o...
Bonjour j'ai commander un colis sur Light In The Box, Voici le Num*ro de Commande...
I would like to receive the dress I ordered and payed on ******** - order number...
Good day, I made a payment on **th august and still not recieved my orders. I have lost...
I put the wrong city on my order.. My address is *** Red Cedar Court Apt *A. Chesapeake...
More customer issues

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Light In The Box contact information - compared

Above are our top recommendations for how to contact Light In The Box, including their top phone number and live chat options. Below you can compare and contrast the 4 ways to contact Light In The Box by looking at which ones are the fastest and which ones other customers recommend the most for solving Light In The Box customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Light In The Box across the following mediums: Web, Email, Twitter, Facebook.

Phone number / contactWaitVotes
Online Help
Customer Service
< 54 hrs339
am@dropinthebox.com
Customer Service
< 10 hrs318
@lightinthebox
Customer Service
9 mins350
facebook.com/lightinthebox/
Customer Service
10 mins263

Does GetHuman work with Light In The Box?

GetHuman does not work directly with Light In The Box's customer support operations. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. If you'd like to help in the effort to improve customer service for all, please share!

Contacting Light In The Box at a Glance

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