Contact Kobo Books

The best of the 3 ways to get in touch with Kobo Books by GetHuman

Kobo Books Customer Service Help Online
Your best option for resolving your Kobo Books customer service issue is by going to their help desk. Tap or click the link above and we can advise you on how to best get there. Telling us your specific issue on that page will also help us get you to the right Kobo Books help page even faster.
Or take advantage of GetHuman's tools for getting more attention on your issue faster:
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Kobo Books Phone Number
Kobo Books doesn't have a phone number, which is a shame.
Kobo Books Live Chat
Unfortunately, Kobo Books does not offer live chat as a channel for customer service at this time.
Also, we partner with a US-based firm with experts on staff that you can chat with to troubleshoot your issue for a small fee. Click to chat with a paid expert.

Recent reasons customers contacted Kobo Books:

Need customer service for help setting up new e reader.
Sir i have forgotten my facebook account password and the number from which facebook is...
Not able to upload gift card for purchase on reader
Kobo Clara HD. Kobo will not sync with overdrive. Can not download books borrowed from...
My account was deactivated yesterday I need to reactivated again.
My account got deactivated yesterday I need to reactivated again.
I continually get the message Oops. Something went wrong. Please try again later.*This...
strange characters instead of letters
I can not read a book I have bought*do not come letters but strange chracters....
I have a Kobo account and wish to change my Email address to my new one . No matter how...
My Kobo is frozen. The kobo is about * years old and is a basic back -lit type. This h...
Aura e reader purchased same book would like a credit to my kobo account b
I paid for Kobo plus Dec. *, **** it last two days and is nolomger on my computrt, tabl...
I need to speak to customer service asap!
why is kobo using this type of security check at the present when you are purchasing an...
More customer issues

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Kobo Books contact information - compared

Above are our top recommendations for how to contact Kobo Books, including their top phone number and live chat options. Below you can compare and contrast the 3 ways to contact Kobo Books by looking at which ones are the fastest and which ones other customers recommend the most for solving Kobo Books customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Kobo Books across the following mediums: Web, Email, Twitter.

Phone number / contactWaitVotes
Customer Service
< 2 hrs6
Customer Service
< 38 hrs4
Customer Service
2 mins100

Does GetHuman work with Kobo Books?

GetHuman does not work with Kobo Books's customer support operations, directly or in any other way. GetHuman has no partnership or relation to Kobo Books at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check Kobo Books's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

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