The best of the 2 ways to get in touch with by GetHuman Customer Service Help Online
Your best option for resolving your customer service issue is by going to their help desk. Tap or click the link above and we can advise you on how to best get there. Telling us your specific issue on that page will also help us get you to the right help page even faster.
Or take advantage of GetHuman's tools for getting more attention on your issue faster:
Help me with my issue Phone Number
0845 2507170 · Customer Service
GetHuman features available:
  • Current hold time
  • Remind me when call center opens
  • Fastest way to talk to a real rep
  • Pro tips & talking points
Or just take advantage of GetHuman's tools for getting attention on your issue faster:

Help me with my issue Live Chat
Unfortunately, does not offer live chat as a channel for customer service at this time.

Recent reasons customers contacted

I have placed an order that says it was ready for collection however the store i have c...
I purchased a Joules mac online (Right as Rain Collection) on **th June last year. I...
I spent hours trying to order * items and everything that could go wrong did.*Your syst...
ORDER NUMBER: W*********FORGOT TO ENTER 'SPRING' **% OFF**Hi I really hope you can hel...
Have joined and given a £** discount which is suppose to be available at check out and...
Hello I have a joules card with some money on it but I don’t live near a joules to spe...
I ordered a baby boy outfit for a friend and I was told it would arrive on Saturday the...
Order number W********. Order returned on ******* Royal Mail tracked with your own labe...
I sent a package out for return a month ago and still have yet to receive my refund, ev...
How can I purchase a £*** joules gift voucher for my daughter for Xmas?
Recieved an email to say * items I paid for could not be fulfilled, said would get a re...
Hello I am placing an order today to be shipped to my home in NYC *****. Can you pleas...
Hi my wellies I purchased in October **** are leaking
Hi placed an order *th of December and as yet I have not had any delivery confirmation...
w******** order number**Hi I have emailed on *th and **th but only had automated reply...
More customer issues

Help me with my issue contact information - compared

Above are our top recommendations for how to contact, including their top phone number and live chat options. Below you can compare and contrast the 2 ways to contact by looking at which ones are the fastest and which ones other customers recommend the most for solving customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact across the following mediums: Web, Phone.

Phone number / contactWaitVotes
Online Help at
Customer Service
< 2 hrs81
0845 2507170
Customer Service
2 mins81

Does GetHuman work with

GetHuman does not work with's customer support operations, directly or in any other way. GetHuman has no partnership or relation to at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!