Contact Jersey Central Power & Light (JCP&L)

The best of the 5 ways to get in touch with Jersey Central Power & Light (JCP&L) by GetHuman

Jersey Central Power & Light (JCP&L) Phone Number
800-662-3115 · Customer Service
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Jersey Central Power & Light (JCP&L) Live Chat
Unfortunately, Jersey Central Power & Light (JCP&L) does not offer live chat as a channel for customer service at this time.

Recent reasons customers contacted Jersey Central Power & Light (JCP&L):

I need to have service turned on at property just purchased and no queue option given w...
I want to pay my bill but I don’t have my customer service number
On a payment plan deleted my amount and info to pat on line want to pay now
I have a medically disabled brother living in my home & was wondering if I can have a m...
I’m buying an electric vehicle* does JCP&L have any incentives? I know PSE&G and Atlant...
I’m an electrical contractor and need a D&R number
Breaker next to the meter tripped.
I need the write number for North line ..**********,********** are No Working number *I...
Did you have worry free plan service?
We purchased * smart thermostats in late October of **** and one of them has stopped wo...
Turn on electric at new residence
I wanna make a payment arrangement for the location I recently moved to
More customer issues

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Jersey Central Power & Light (JCP&L) contact information - compared

Above are our top recommendations for how to contact Jersey Central Power & Light (JCP&L), including their top phone number and live chat options. Below you can compare and contrast the 5 ways to contact Jersey Central Power & Light (JCP&L) by looking at which ones are the fastest and which ones other customers recommend the most for solving Jersey Central Power & Light (JCP&L) customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Jersey Central Power & Light (JCP&L) across the following mediums: Phone, Web, Twitter.

Phone number / contactWaitVotes
Customer Service
10 mins478
Customer Service
14 mins285
Online Help at
Customer Service
< 38 hrs298
Report An Outage
25 mins91
Customer Service
25 mins100

Does GetHuman work with Jersey Central Power & Light (JCP&L)?

GetHuman does not work with Jersey Central Power & Light (JCP&L)'s customer support operations, directly or in any other way. GetHuman has no partnership or relation to Jersey Central Power & Light (JCP&L) at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check Jersey Central Power & Light (JCP&L)'s own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

Contacting Jersey Central Power & Light (JCP&L) at a Glance

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