How do I talk to a live human at Hearst Magazines?
A:Repeat "Representative" until you are transferred.Our free phone can also navigate phone menus to get a live human at Hearst Magazines for you.
Q:
Does Hearst Magazines offer 24 hour customer service?
A:Yes! This call center operates 24 hours a day, 7 days a week.The least busy day is Sunday, and the most busy day is Friday.
Q:
How long will I wait on hold?
A:The average hold time is 1 minute and 27 seconds.The longest hold times are on Wednesday, and the shortest are on Friday.You can skip the hold time for free.
How do I get through the phone menu to a live person?
Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for Hearst Magazines below.
Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.
That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this Hearst Magazines phone number to document the phone system.
Here is how our research team describes the way the Hearst Magazines phone system greets you: For a new subscription or gift, press 1. For a digital subscription, press 2. For California or Colorado residents who want to exercise your privacy rights, press 3. For all other calls, please stay on the line.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Repeat "Representative" until you are transferred.
Below are some clips we've found from Hearst Magazines's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
Heard when the phone system first answers
"Thank you for calling Hurst Publications customer service.
To ensure quality service, this call may be recorded.
To better direct your call, please select from the following menu.
To enter a new subscription or a gift, press one.
For help with a digital subscription, press two. If you're a California or Colorado resident and want to exercise your privacy rights, press three.
For all other calls, please stay on the line.
Welcome to the Hurst customer service system.
You can take care of customer service activities and questions quickly and easily at our website.
Subscribe dot hearse mags dot com.
To get started, please tell me the name of the magazine you're calling about."
Excerpt from a call with Hearst Magazines
Saturday, January 6, 2024 10:42 PM
The first phone menu
"Thank you for calling Hurst Publications customer service.
To ensure quality service, this call may be recorded.
To better direct your call, please select from the following menu.
For all other calls, please stay on the line.
To enter a new subscription or a gift, press one.
For help with a digital subscription, press two.
If you're a California or Colorado resident and want to exercise your privacy rights, press three."
Excerpt from a call with Hearst Magazines
Sunday, June 2, 2024 7:24 PM
What are the hours and when should I call?
Hearst Magazines operates the call center for this 800-888-0828 phone number 24 hours, 7 days.The short answer is that you should call on a Friday.This observation and the following section are based on analysis of a sample set of 666 calls made in the last 90 days using our free, web-based phone (see above).
When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, it will automatically wait until the Hearst Magazines call center opens before trying to call. It will ask your permission before it places the call, so you can also further delay that scheduled call until you are ready. But that means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Hearst Magazines phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Hearst Magazines staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Hearst Magazines is Sunday.The most busy day to call is Friday, which averages 341% more phone calls by comparison.Again, this is based on a sample of 666 calls made with our AI-powered, web-based phone in the last 90 days.
Sun
Quietest
Mon
Tue
Wed
Thu
Fri
Busiest
Sat
The shortest wait on hold
We measured the shortest hold times to be on Friday.The longest wait in the queue on average occurs on Wednesday, which is 207% longer than the minimum.Most companies see more fluctuation in the length of hold times, but as you can see, time spent waiting for a Hearst Magazines representative is more consistent than the number of calls throughout the week.
In summation, the best day to call Hearst Magazines is Friday.It isn't the least busy day, but the fact that hold times are shortest combined with it being on the busy side tells us that Hearst Magazines staffs up on Friday to handle the higher call volume, and that makes it the best time to call.
Calling this number was actually far more difficult than I expected, as the customer service representative didn't seem to be listening to anything I said. When I called, I was asked to provide my customer information with my subscription number, which I was able to find and gave them.
Despite the system confirming my identity and my using the system to confirm my expiration date for my Food Network magazine subscription, I was asked to provide my name and address again when I got on the phone with a representative. Not only did I have to provide my information again here, but I had to do it an extra time when the representative completely misheard my name and misspelled it.
I was then asked how she could assist me, and I told her that I had missed the October 2023 issue of my subscription and wanted to get a copy to complete my collection of Food Network magazine. The representative said she would check to see if they had the magazine in stock, but first needed me to tell me what issue I had missed. I told her it was the issue I had just told her, October 2023.
To her credit, she was able to find the issue and confirm that it was not in stock at this time. She said that she would let me know when the issue was in stock, and as a courtesy for the missed issue, she would extend my subscription for a month. I thanked her for that, and she asked if I'd be interested in subscribing to Town and Country magazine. I said no, and she then thanked me for calling and ended the call.
While I remain a loyal subscriber, I wasn't impressed with the service I got here. If I didn't enjoy Food Network magazine as much as I do, this call would have me questioning my subscription.
Christian has been writing about long hold times and customer service call center experiences since 2010. He's been featured in Bloomberg, the Wall Street Journal and the Boston Globe.
Why Customers Call Hearst Magazines
If you have time to do a bit of reading before you call Hearst Magazines, we recommend you read over some of our problem-specific articles.
The cost to subscribe to a Hearst Magazine varies depending on the specific magazine and subscription plan chosen. Hearst Magazines offers a wide range of magazines covering lifestyle, fashion, beauty, health, and more. The prices for annual subscriptions typically start as low as $10 and can go up to $30 or more. They also provide different subscription options, like print-only, digital-only, or a combination of both print and digital editions. Special promotions and discounts are often available, making the subscriptions even more affordable. To determine the exact cost for a specific Hearst Magazine subscription, it is recommended to visit the Hearst Magazines website or contact their customer service for current pricing details.
Yes, international shipping is available for Hearst Magazines. We understand that our publications have a global following, and therefore, we are pleased to offer international shipping options. Whether you are located in Europe, Asia, Africa, or any other part of the world, you can enjoy our magazines delivered straight to your doorstep. Please note that additional shipping charges may apply based on your location, and delivery times may vary depending on international customs and transportation. We strive to provide the best service to all our readers worldwide, ensuring that you stay connected and informed with the latest content from Hearst Magazines, no matter where you are.
The process of canceling your Hearst Magazines subscriptions is simple. You can cancel your subscription whenever you want. If you suspect that you may have subscribed accidentally, the first step is to confirm that you actually have a subscription. The best way to do it is by contacting the customer service team. If you received an unwanted paper, you must act promptly. Contact the customer service team and inform them about it. You will be eligible for a refund. The most effective way to contact Hearst Magazines is on the phone.
Click the link above to get answers to just about any Hearst Magazines customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Below is a sample of recent calls to Hearst Magazines, and their purpose. Are any of these similar to the reason you are trying to call?
Cancel magazine subscriptions: "I need to cancel some of them."
- From a call lasting 11m 54s , Dec 2, 2024 11:27 PM
Check subscription status: "I need to check on another subscription for the same person."
- From a call lasting 19m 42s , Nov 27, 2024 11:56 PM
Dispute unauthorized charge: "I had gotten a charge on our credit card for sixty five dollars in Hearst magazine, and I hadn't subscribed to anything."
- From a call lasting 7m 49s , Nov 25, 2024 11:03 PM
Information about why customers call Hearst Magazines is extracted from issues that customers have reported to GetHuman.
This is Hearst Magazines's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Hearst Magazines agent. This phone number is Hearst Magazines's best phone number because 52,332 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-888-0828 include Refund, Setup Service, Cancel Account, Update Account Info, Missing Delivery and other customer service issues. The Hearst Magazines call center that you call into has employees from New York and is open 24 hours, 7 days according to customers. In total, Hearst Magazines has 1 phone number. It's not always clear what is the best way to talk to Hearst Magazines representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Hearst Magazines. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Hearst Magazines. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.
