General Motors Customer Service

Contact General Motors & solve common issues

Use General Motors's Phone Number

General Motors's customer service phone number is the best way to reach them and resolve issues. While there may be a wait, you will be able to talk to a real human being.

Help specific to your issue

Start typing out your issue or question. We can answer questions or elaborate on existing answers in real time with our database of customer service information about General Motors. Below you will also find the phone and non-phone-based contact information we've gathered.

General Motors: top questions and answers

Be sure to check out the full answer to your question listed below. We have written extensive, step-by-step guides for even the most vexing of customer service problems for General Motors.
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Click below to show 2 more questions, answers, and complete guides to common General Motors customer support problems.

Contacting General Motors customer support

Below you can compare and contrast the 3 ways to contact General Motors by looking at which ones are the fastest and which ones other customers recommend the most for solving General Motors customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact General Motors across the following channels: Phone, Web, Chat.

Phone number / contactWaitVotes
800-462-8782
Customer Service
7 mins118
Online Help at gm.com
Customer Service
< 2 hrs181
Live Chat at my.gmc.com
Customer Service
2 mins341

Recent reasons customers contacted General Motors:

I own a **** Silverado ****HD with the *.* Duramax diesel. **,*** miles on the odometer...
My Chevrolet truck is currently at the dealership for repairs waiting for a high pressu...
My name is Royal Martin and have been buying chevy cars and trucks for about ** years...
URGENT REQUEST:**Good Morning- I am attempting to contact and speak with the GM senior...
Left front wheel locked and burned out the brake lining. Was all black. Gm repaired it...
I have almost the same identical issues , took delivery in March , heated seats and ste...
**** Chevy Malibu paint issues. Roof, hood and trunk all have clear coat*paint defects...
Chevy Malibu **** LTZ , *.* engine *Has given me problems since day *. Started with he...
I need the bolts that hold the serpentine belt tensioner to the engine block but all th...
To gm:*Hi there. My vehicle was reposessed on Thanksgiving **** after covid hardship wa...
When using voice command to call phone asking for password. I have tried everything and...
I have a **** Cadillac Escalade. I’ve only had for ** months and out of ** months it’s...
Shop unable to repair my truck

Help me with my issue

Does GetHuman work with General Motors?

GetHuman does not work with General Motors's customer support operations, directly or in any other way. GetHuman has no partnership or relation to General Motors at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check General Motors's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

Contacting General Motors at a Glance

General Motors has 1 chat option
General Motors has no customer email
General Motors has 1 help forum
General Motors has no twitter handle
General Motors has no facebook page
Contact information overview

Answered on this page:

Can I transfer my GM warranty to a new owner if I sell my vehicle?
Solutions to common issues

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