Contact DSW

The best of the 3 ways to get in touch with DSW by GetHuman

DSW Phone Number
866-379-7463 · Customer Service
GetHuman features available:
  • Current hold time
  • Remind me when call center opens
  • Fastest way to talk to a real DSW rep
  • Pro tips & talking points
Or just take advantage of GetHuman's tools for getting attention on your issue faster:

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DSW Live Chat
DSW customers like to use live chat-based help as an alternative to calling because the wait time is usually short and they may not be able to talk on the phone.

Recent reasons customers contacted DSW:

I only received a partial order.
I never received my refund. Its been a month, I want my money back NOW.
I placed an order on ****** for order number **********, and on ******* I received an e...
I was charged for a order and have not received it yet and it has been over * weeks
On Wednesday the ********** DSW were distributing refuse bags but they didn’t drop on o...
I am a VIP member (ID: ************). I received a mail in coupon of $** valid until Ja...
When will I recieve order
I placed an order before christmas and was promised it would be delivered by Christmas...
My order was canceled and I didn't cancel it. Or***********
My item never came & i would like a refund. School starts tomorrow and my shoes will no...
Order status ORDER * **********
address was corrected by federal express in transit
Item delivered to wrong address
DSW canceled my order on live chat yesterday. Or, at least that is what I was told. *O...
When I try to return my order on DSW online, I get the following message:**Unfortunatel...
More customer issues

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DSW contact information - compared

Above are our top recommendations for how to contact DSW, including their top phone number and live chat options. Below you can compare and contrast the 3 ways to contact DSW by looking at which ones are the fastest and which ones other customers recommend the most for solving DSW customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact DSW across the following mediums: Phone, Web, Chat.

Phone number / contactWaitVotes
Customer Service
3 mins378
Online Help
Customer Service
< 2 hrs285
Live Chat
Customer Service
14 mins217

Does GetHuman work with DSW?

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Contacting DSW at a Glance

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