Contact DSW

The best of the 3 ways to get in touch with DSW by GetHuman

DSW Phone Number
866-379-7463 · Customer Service
GetHuman features available:
  • Current hold time
  • Remind me when call center opens
  • Fastest way to talk to a real DSW rep
  • Pro tips & talking points
Or just take advantage of GetHuman's tools for getting attention on your issue faster:

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DSW Live Chat
DSW customers like to use live chat-based help as an alternative to calling because the wait time is usually short and they may not be able to talk on the phone.

Recent reasons customers contacted DSW:

I just tried to order two different style boots. At the end of the order process when I...
I forgot my VIP password and it will not send me the email to reset it. I've tried mult...
Never received a tracking number
Hiii i received packege today in front of door its empty i ordereded pump black colour...
Trying to use an offer code to place an order. Dsw.com is not accepting it. Can you hel...
I ordered two pair of shows on October ** ****, one was a pair of sneakers and one pai...
i cant use my rewars for my order
ITEM SHOWS IT SHIPPED ON ******* HOWEVER STILL HAS NOT BEEN DELIVERED. TRACKING INFO??
I recently got hired but I still have not received information on anything. When should...
Order says sku unavalibale
I ordered two items. One arrived and one did not. I tracked the order number, but it is...
I have never had so much trouble ordering anything from DSW on line. My email has been...
I sent you on october * a sandale that what I bought from your company by a fedex retur...
I placed an order on ***** and it still hasn’t shipped. I was wondering when I should e...
The last agent told me to contact you when I'm ready to place an order because they cou...
More customer issues

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DSW contact information - compared

Above are our top recommendations for how to contact DSW, including their top phone number and live chat options. Below you can compare and contrast the 3 ways to contact DSW by looking at which ones are the fastest and which ones other customers recommend the most for solving DSW customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact DSW across the following mediums: Phone, Web, Chat.

Phone number / contactWaitVotes
866-379-7463
Customer Service
3 mins427
Online Help
Customer Service
< 2 hrs334
Live Chat
Customer Service
6 mins302

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Contacting DSW at a Glance

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