Contact DSW

The best of the 3 ways to get in touch with DSW by GetHuman

DSW Phone Number
866-379-7463 · Customer Service
GetHuman features available:
Current hold time
Remind me when call center opens
Fastest way to talk to a real DSW rep
Pro tips & talking points
Or just take advantage of GetHuman's tools for getting attention on your issue faster:
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DSW Live Chat
DSW customers like to use live chat-based help as an alternative to calling because the wait time is usually short and they may not be able to talk on the phone.

Recent reasons customers contacted DSW:

My package has no arrived and I didn’t order through my own account so I have no way to...
I received a pair of Skechers this week that were weird. The right shoe had no form fi...
I have a DSW account and order through it regularly. But, I wanted to order my husband...
I haven't received the * pair of boots I ordered I received a email saying they would a...
Never received order for * pair of boots. Was told they wojld arrive on **-**-**** stil...
This is the fourth time trying to get my order. Finally got the boots but leggings were...
Hi, *I placed an order ***** and have not recieved any update that the item has been sh...
Email said that my package had arrived today at *:**am, but it never did. There were pe...
I did not receive order **********. I need reimbursed for them
I want to remove the value of two e gift cards and get a refund.
I did not receive my order
I recently placed an order and forgot to use the code CUDDLEUP to receive a free blanket
Hello, I did not receive part of my order. I have attempted to log into my account and...
my order *********** was partially delivered on ********, My problem is i received a me...
The products were sent to the wrong address. The correct address is *** Buttrick Ave...
More customer issuesHelp me with my issue

DSW contact information - compared

Above are our top recommendations for how to contact DSW, including their top phone number and live chat options. Below you can compare and contrast the 3 ways to contact DSW by looking at which ones are the fastest and which ones other customers recommend the most for solving DSW customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact DSW across the following mediums: Phone, Web, Chat.
Phone number / contact
3 mins
< 2 hrs
8 mins

Does GetHuman work with DSW?

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Contacting DSW at a Glance

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