The best of the 2 ways to get in touch with by GetHuman Phone Number doesn't have a phone number, which is a shame. Live Chat customers like to use live chat-based help as an alternative to calling because the wait time is usually short and they may not be able to talk on the phone.

Recent reasons customers contacted

I don’t receive my order why you take my money tell me if you are a scam I want to know...
I was waiting for the refund more than * months.. the dispute has ended and can’t find...
I had submitted a dispute for an item which was sent without missing label details on...
I orderd * wigs yesterday the money has been taken from my account I'm wondering the de...
I keep getting emails to say order cancelled but haven't ordered anything
I never received a co formation email with my orders information
Sehr geehrte Damen und Herren,* *die Bestellung Nr.********** vom **.**.**** ist nie be...
I can't reset my password. I used the "guest checkout"
I used the "guest checkout" and I have no password and login or can't reset my password.
Hi I have ordered shoes from this seller and the shoes are really big and I told the se...
This is fraud. I am a disabled person and terminally ill. Why Would you be accessing my...
Hi, I’m having trouble returning my order. I’ve open a dispute me and the seller came t...
Hi, I am writing to you because the package relating to my order number: ********** of...
I have received two E-mails stating that * different orders have been cancelled but the...
I cant find the account I ordered on DHGATE. I only have the payment for the items and...
More customer issues

Help me with my issue contact information - compared

Above are our top recommendations for how to contact, including their top phone number and live chat options. Below you can compare and contrast the 2 ways to contact by looking at which ones are the fastest and which ones other customers recommend the most for solving customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact across the following mediums: Chat, Web.

Phone number / contactWaitVotes
Live Chat
Customer Service
22 mins1926
Online Help
Customer Service
< 16 hrs2045

Does GetHuman work with

GetHuman does not work directly with's customer support operations. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. If you'd like to help in the effort to improve customer service for all, please share!

Contacting at a Glance

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