The best of the 2 ways to get in touch with by GetHuman Phone Number doesn't have a phone number, which is a shame. Live Chat customers like to use live chat-based help as an alternative to calling because the wait time is usually short and they may not be able to talk on the phone.

Recent reasons customers contacted

Good morning, I have no more news of My package from November *nd.*Here's the tracking...
I do not have an account with dhgate, but I am getting e-mails about my “order”. The fi...
Hi I just got the parcel moment ago and I'm not happy with the product because not same...
package stuck in the port for weeks with no updates
IMy package has been stuck in the port for weeks
Ho ordinato delle scarpe da * mesi e non sono arrivate, il venditore mi dice di aspetta...
The tracking of my order SF************* is blocked since the *****. I have contacted S...
I have ordered a faux fur leopardskin coat , and am trying to track it please
i dont have skrill acount, inonly have paypal account, so i jave problem in payment
I received a cancellation notice (order number **********). I don’t belong to this serv...
My wife ordered a bag from you some time ago, and it never arrived. She assumed it may...
Hi,**I received * emails with canceled orders I had never made. Phishing...*The orders...
No reset password received, waited long enough
Hi, I have to reset my password for dhgate which I have requested on numerous occasion...
I have received notification of two orders from DH Gate, ********** and **********. I...
More customer issues

Help me with my issue contact information - compared

Above are our top recommendations for how to contact, including their top phone number and live chat options. Below you can compare and contrast the 2 ways to contact by looking at which ones are the fastest and which ones other customers recommend the most for solving customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact across the following mediums: Chat, Web.

Phone number / contactWaitVotes
Live Chat
Customer Service
14 mins1922
Online Help
Customer Service
< 11 hrs2049

Does GetHuman work with

GetHuman does not work directly with's customer support operations. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. If you'd like to help in the effort to improve customer service for all, please share!

Contacting at a Glance

Contacting Other Companies

Paying Too Much for Internet?

We created a free, impartial concierge you can speak to right now that can compare TV, cable, phone, and Internet deals in your area. Are you already getting the best deal? Call now and talk to a real, live person who can tell you what promotions you are missing out on.

Talk to Us Now: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies
Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!