Contact CIGNA

The best of the 7 ways to get in touch with CIGNA by GetHuman

CIGNA Phone Number
800-244-6224 · Customer Service844-201-4209 · New Customers
GetHuman features available:
  • Best alternatives to phone
  • Current hold time
  • Remind me when call center opens
  • Fastest way to talk to a real CIGNA rep
  • Pro tips & talking points
Or just take advantage of GetHuman's tools for getting attention on your issue faster:

Help me with my issue

CIGNA Live Chat
Unfortunately, CIGNA does not offer live chat as a channel for customer service at this time.

Recent reasons customers contacted CIGNA:

Authorization for my revision foot surgery was denied. I have been on hold for ** minut...
U discriminate against me for ** years..u say Im all wrong ur all right etc and it dies...
Check coverage for a medical procedure, I am a customer
Dispute with medical claim. Claim number is ************
Need to backdated my dental provider on my Cigna account
Cigna website is messed up and not working, phone wait is toooooo looooog. Trying to fi...
Being on hold for * hours and then when a rep called back was hung up on.
My wife gauri nadgowda policy no ************ is admitted in hospital today * aug ****
could i please get a fax number to mail in a death certificate of a deceased member
Can’t get a prescription filled and approved at the pharmacy because of insurance
Cigna billed my bank account on *-*. I should have been billed on *-**, but was unawar...
I would like to cancel my policy as I can not afford it
I keep getting a call every week for a couple months now from Cigna. I work at Wester...
Peer to peer review for medication
Need to pay my old therapist
More customer issues

Help me with my issue

CIGNA contact information - compared

Above are our top recommendations for how to contact CIGNA, including their top phone number and live chat options. Below you can compare and contrast the 7 ways to contact CIGNA by looking at which ones are the fastest and which ones other customers recommend the most for solving CIGNA customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact CIGNA across the following mediums: Phone, Email, Web.

Phone number / contactWaitVotes
Customer Service
7 mins175
New Customers
< 1 min386
Claims Department
2 mins272
Customer Service
< 49.5 hrs307
Customer Service
91 mins282
Online Help
Customer Service
< 20 hrs341
Member Services
2 mins157

Does GetHuman work with CIGNA?

GetHuman does not work directly with CIGNA's customer support operations. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. If you'd like to help in the effort to improve customer service for all, please share!

Contacting CIGNA at a Glance

Contacting Other Companies

Paying Too Much for Your Plan?

After helping consumers for 10 years, we realized that you need an impartial, live person you can talk to about comparing the various TV, cable, Internet and phone plans in your area- somebody who can compare the best deals across telecom providers. So we created a free concierge service you can call at the phone number below.

Call Anytime: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies
Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!