Contact British Telecom

The best of the 10 ways to get in touch with British Telecom by GetHuman

British Telecom Phone Number
0800-800150 · Customer Service
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  • Fastest way to talk to a real British Telecom rep
  • Pro tips & talking points
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British Telecom Live Chat
British Telecom customers like to use live chat-based help as an alternative to calling because the wait time is usually short and they may not be able to talk on the phone.

Recent reasons customers contacted British Telecom:

My mobile ***********) with BT is now out of contract and I want to change onto a sim o...
I'm in spain and bt have disconnected me
Asked for help with my land line phone connection then wanted my bank card details for...
It's come up to give my card details to get my phone fixed
I've tried to contact BT about my land line can't phone out and no calls coming in, my...
Broadband keeps disappearing and landline is making awful noise. Also people unable to...
my phone keeps ringing and when I lift the receiver I get buzzing noise. Phone number...
My email account *****@***.com has been suspended and I dont know how to get it back up...
***** ******:*I reported no internet last Saturday afternoon and via texts was informed...
I now have *** emails waiting to be opened but, no can do, I keep getting this shown on...
I cannot make any calls. When I try to make a call it just shows "Busy". I have tried t...
Cannot make any calls. Every number I ring it comes up "busy"
Telephone No ***** ****** . Out of action for more than ** hours. Reference VOLO...
Dear sir or madam. I cancelled a New land line to my home earlier this month. I have...
Report fault on bt landlines ***********
More customer issues

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British Telecom contact information - compared

Above are our top recommendations for how to contact British Telecom, including their top phone number and live chat options. Below you can compare and contrast the 10 ways to contact British Telecom by looking at which ones are the fastest and which ones other customers recommend the most for solving British Telecom customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact British Telecom across the following mediums: Phone, Email, Web, Chat, Facebook, Twitter.

Phone number / contactWaitVotes
0800-800150
Customer Service
3 mins129
teamg.manager@bt.com
Customer Service
< 2.2963 hrs25
03301234150
Customer Service
3 mins10
0800 111 4567
Customer Service
4 mins103
0800 443311
Customer Service
3 mins105
Online Help
Customer Service
< 2 hrs6
Live Chat
Customer Service
8 mins10
facebook.com/BTUK
Customer Service
2 mins87
Craig.wood@bt.com
Customer Service
< 2 hrs12
@BTCare
Customer Service
2 mins91

Does GetHuman work with British Telecom?

GetHuman does not work directly with British Telecom's customer support operations. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. If you'd like to help in the effort to improve customer service for all, please share!

Contacting British Telecom at a Glance

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