Contact British Telecom

The best of the 10 ways to get in touch with British Telecom by GetHuman

British Telecom Phone Number
0800-800150 · Customer Service
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British Telecom Live Chat
British Telecom customers like to use live chat-based help as an alternative to calling because the wait time is usually short and they may not be able to talk on the phone.

Recent reasons customers contacted British Telecom:

My Halo Broadband is too slow and not fit for purpose. It has taken over ** minutes to...
I wish to return to paper billing please. Too often, you say you can’t take payment, an...
I wish to return to paper billing for my two accounts. How do I do this please? I’d lik...
PRI trunk is showing its status as down, we tried bouncing the port**Circuit ID: ND...
my bill is more than i expected
Landline not working. ************Cannot contact you any other way, I am ** years old a...
I have teturned two envelopes with the equipment but bt keeps telling me to return them...
On ** March **** instead of typing in £**.**, I missed the decimal point and paid...
Still working on BT issue. My phone service cancelled international calling so now I ca...
I have not paid my Bt bill because I I did not understand how it was supposed to be do...
I am almost ** years old. I have COPD. I have loss of memory and perception. I seldom l...
Our phone wasn’t working on sunday so i spoke to an engineer but its working now so we...
My uncle (Malcolm Cracknell) is ** years old and lives on his own. I have tried to call...
Hi, I have ordered an upgrade in having ***mb download with **mb upload with a Digital...
Account No: LV***********Hello'**I would like to know why my broadband package has gone...
More customer issues

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British Telecom contact information - compared

Above are our top recommendations for how to contact British Telecom, including their top phone number and live chat options. Below you can compare and contrast the 10 ways to contact British Telecom by looking at which ones are the fastest and which ones other customers recommend the most for solving British Telecom customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact British Telecom across the following mediums: Phone, Email, Web, Chat, Facebook, Twitter.

Phone number / contactWaitVotes
0800-800150
Customer Service
3 mins129
teamg.manager@bt.com
Customer Service
< 2.2963 hrs25
03301234150
Customer Service
3 mins10
0800 111 4567
Customer Service
4 mins99
0800 443311
Customer Service
3 mins101
Online Help
Customer Service
< 2 hrs6
Live Chat
Customer Service
8 mins10
facebook.com/BTUK
Customer Service
2 mins83
Craig.wood@bt.com
Customer Service
< 2 hrs8
@BTCare
Customer Service
2 mins95

Does GetHuman work with British Telecom?

GetHuman does not work with British Telecom's customer support operations, directly or in any other way. GetHuman has no partnership or relation to British Telecom at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check British Telecom's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

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