How do I get through the phone menu to a live person?
GetHuman researchers routinely call this Briggs & Stratton phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Direct to a human
What are the hours and when should I call?
Briggs & Stratton operates the call center for this 800-732-2989 phone number Mon-Fri 8am-5pm CT.The short answer is that you should call on a Tuesday.This observation and the following section are based on analysis of a sample set of 257 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Briggs & Stratton phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Briggs & Stratton staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Briggs & Stratton is Tuesday.The most busy day to call is Friday.Again, this is based on a sample of 257 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Thursday.The longest wait in the queue on average occurs on Monday.
The best time to call Briggs & Stratton
In summation, the best day to call Briggs & Stratton is Tuesday.This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Briggs & Stratton staffs the call center well on Tuesday.
Why Customers Call Briggs & Stratton
If you have time to do a bit of reading before you call Briggs & Stratton, we recommend you read over some of our problem-specific articles.
The warranty period for Briggs & Stratton engines varies depending on the specific model and application. For residential use, most engines are typically covered by a warranty for a period of two years from the date of purchase. However, commercial-grade engines may have different warranty terms and coverage, which can vary from one to three years. It is recommended to consult the warranty documentation accompanying your specific engine or contact Briggs & Stratton directly for accurate and up-to-date information regarding warranty coverage. Briggs & Stratton strives to provide reliable and high-quality engines, and the warranty serves as a testament to their commitment to customer satisfaction and product performance.
The recommended fuel type for Briggs & Stratton engines is unleaded gasoline with a minimum octane rating of 87. It is important to avoid using gasoline containing more than 10% ethanol (E10) as it may cause engine damage and performance issues. Additionally, using gasoline blends higher than 10% ethanol, such as E15 or E85, is strictly not recommended and can void the engine's warranty. Stabilizers are also advised to be added to the fuel when used for extended storage periods to prevent gum and varnish buildup. Consulting the engine operator's manual or contacting Briggs & Stratton directly can provide further details and guidance on fuel recommendations for specific engine models.
Yes, Briggs & Stratton engines are designed to be used in a wide range of temperatures, including cold weather conditions. To ensure reliable operation during colder months, Briggs & Stratton offers a variety of engine features specifically designed for cold weather use. These include advanced fuel systems that prevent fuel from freezing or gelling, as well as easy-to-start engines equipped with efficient recoil or electric starting systems. Additionally, the engines are designed with cold-weather maintenance in mind, such as accessible oil drains and air filters for quick and convenient servicing. Whether you need equipment for winter landscaping, snow removal, or other cold weather applications, you can rely on Briggs & Stratton engines to perform even in chilly conditions.
Click the link above to get answers to just about any Briggs & Stratton customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Information about why customers call Briggs & Stratton is extracted from issues that customers have reported to GetHuman.
As a last, sometimes only, resort- Briggs & Stratton customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.
Conclusion and closing notes
This is Briggs & Stratton's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Briggs & Stratton agent. This phone number is Briggs & Stratton's best phone number because 1,542 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-732-2989 include Where to buy, Complaint, Technical support, Repairs, Returns and other customer service issues. Rather than trying to call Briggs & Stratton first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via web or phone. In total, Briggs & Stratton has 2 phone numbers. It's not always clear what is the best way to talk to Briggs & Stratton representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Briggs & Stratton. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Briggs & Stratton. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.