A:Press 0# each time it asks for an account number or social security number, then say "Customer Service" until transferred.Our free phone can also navigate phone menus to get a live human at Belk for you.
Q:
Does Belk offer 24 hour customer service?
A:Yes! This call center operates 24 hours a day, 7 days a week.The least busy day is Sunday, and the most busy day is Friday.Schedule a call when it's convenient for you.
Q:
How long will I wait on hold?
A:The average hold time is 3 minutes and 27 seconds.The longest hold times are on Friday, and the shortest are on Thursday.You can skip the hold time for free.
How do I get through the phone menu to a live person?
Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for Belk below.
Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.
That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this Belk phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Press 0# each time it asks for an account number or social security number, then say "Customer Service" until transferred
Below are some clips we've found from Belk's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
They may ask your reason for calling (instead of a menu)
"This entire call will be recorded and monitored.
Hi. This is Mela from Synchrony Bank. This call is being recorded. May I have your first and last name?
Thank you so much, ma'am, and good morning. How can I help you?"
Excerpt from a call with Belk
Tuesday, December 31, 2024 2:56 PM
They may ask you to enter information with the dial pad
"Let's try one more time. Let's try that one more time.
Please say your account or card number or enter them using your phone keypad."
Excerpt from a call with Belk
Saturday, January 18, 2025 7:04 PM
They may ask you to say or enter information
"Thank you for calling Belk rewards credit services.
First thing, let's bring up your account. Please say or enter your account or card number."
Excerpt from a call with Belk
Saturday, January 18, 2025 7:04 PM
What are the hours and when should I call?
Belk operates the call center for this 800-669-6550 phone number 24 hours, 7 days.The short answer is that you should call on a Thursday.This observation and the following section are based on analysis of a sample set of 860 calls made in the last 90 days using our free, web-based phone (see above).
Call when they- and you- are open
When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, you can also schedule the call with Belk at a time when they are open and when it works for you. We will confirm you are ready before placing the call, just in case. That means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Belk phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Belk staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Belk is Sunday.The most busy day to call is Friday, which averages 206% more phone calls by comparison.Again, this is based on a sample of 860 calls made with our AI-powered, web-based phone in the last 90 days.
Sun
Quietest
Mon
Tue
Wed
Thu
Fri
Busiest
Sat
The shortest wait on hold
We measured the shortest hold times to be on Thursday.The longest wait in the queue on average occurs on Friday, which is 638% longer than the minimum.As you can see, there is more fluctuation in hold time over the course of the week than there is in call volume.
In summation, the best day to call Belk is Thursday.It isn't the least busy day, but the fact that hold times are shortest combined with it being on the busy side tells us that Belk staffs up on Thursday to handle the higher call volume, and that makes it the best time to call.
Why Customers Call Belk
If you have time to do a bit of reading before you call Belk, we recommend you read over some of our problem-specific articles.
Click the link above to get answers to just about any Belk customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Below is a sample of recent calls to Belk, and their purpose. Are any of these similar to the reason you are trying to call?
Order status inquiry: "I placed the order and I guess it's been over a week."
- From a call lasting 3m 19s , Mar 6, 2025 3:02 PM
Issues with rewards dollars: "Yeah. I keep having issues with my Belks rewards."
- From a call lasting 15m 29s , Feb 17, 2025 11:02 PM
Payment inquiry: "I wanna make a payment on Do I have a a balance?"
- From a call lasting 3m 52s , Feb 14, 2025 10:26 PM
Information about why customers call Belk is extracted from issues that customers have reported to GetHuman.
If phone-based customer service is not available, or the wait times are long, many people prefer chat as a next-best option. Some even prefer it to calling on the phone. Luckily, Belk provides this option.
Corresponding with a customer service department by email may not be your first choice, especially if your issue is urgent or time-sensitive. But email is a nearly ubiquitous form of communication, and Belk will reply our your email.
As a last, sometimes only, resort- Belk customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.
Conclusion and closing notes
This is Belk's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Belk agent. This phone number is Belk's best phone number because 1,326 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-669-6550 include Returns, Cancel order, Change order, Track order, Complaint and other customer service issues. Rather than trying to call Belk first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or chat or email or web. In total, Belk has 1 phone number. It's not always clear what is the best way to talk to Belk representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Belk. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Belk. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.