Contact American Girl
The best of the 2 ways to get in touch with American Girl by GetHuman
American Girl Live Chat
Unfortunately, American Girl does not offer live chat as a channel for customer service at this time.
Recent reasons customers contacted American Girl:
Having an serious issue so want to talk with you
I need American girl number
I BEEN ON HOLD WITH AMERICAN GIRL FOR OVER * HOURS NOW CRAZY HOW YOU GUYS TREAT PEOPLE
I have been on hold for over an hour. How do I get assistance?
An item was left out of my order and I did not receive it
I need to add AG reward points
I tried to make a purchase last night in American Girl. When I tried to add the Code in...
Dear American girl, *I would like to make a complaint about your books. So your books a...
Can i get two play packs when i buy a trunk?
I'm trying to order online and it won't let me add to the bag
I need to get the billing address of my order changes, please. The delivery address is...
I ordered a group of American Girls items for my grand daughter for Christmas. The orde...
Want to know if I can get the military discount
My daughter has recently sent in her doll to the AG doll hospital and we have not recei...
I have the order number for e gift card I received as a gift. How can I get the card nu...More customer issues
Help me with my issue
American Girl contact information - compared
Above are our top recommendations for how to contact American Girl, including their top phone number and live chat options. Below you can compare and contrast the 2 ways to contact American Girl by looking at which ones are the fastest and which ones other customers recommend the most for solving American Girl customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact American Girl across the following mediums: Phone, Web.
Does GetHuman work with American Girl?
GetHuman does not work directly with American Girl's customer support operations. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. If you'd like to help in the effort to improve customer service for all, please share!