Contact American Girl

The best of the 2 ways to get in touch with American Girl by GetHuman

American Girl Phone Number
800-845-0005 · Customer Service
GetHuman features available:
  • Best alternatives to phone
  • Current hold time
  • Remind me when call center opens
  • Fastest way to talk to a real American Girl rep
  • Pro tips & talking points
Or just take advantage of GetHuman's tools for getting attention on your issue faster:

Help me with my issue

American Girl Live Chat
Unfortunately, American Girl does not offer live chat as a channel for customer service at this time.

Recent reasons customers contacted American Girl:

I need help with something that I don't know what to do
Im just looking for a teen gf
Dear American girl, *I would like to make a complaint about your books. So your books a...
Can i get two play packs when i buy a trunk?
I'm trying to order online and it won't let me add to the bag
I need to get the billing address of my order changes, please. The delivery address is...
I ordered a group of American Girls items for my grand daughter for Christmas. The orde...
Want to know if I can get the military discount
My daughter has recently sent in her doll to the AG doll hospital and we have not recei...
I have the order number for e gift card I received as a gift. How can I get the card nu...
I’m looking for a gril friend
Bro Ken hearty finding a good girl for me
I want a girl to talk to out of boredom
Magazine. Bad decision to cancel this. Many of my granddaughters friends including my...
Hi, my name is Casey. There is a family in need in our community. Single father a **yr...
More customer issues

Help me with my issue

American Girl contact information - compared

Above are our top recommendations for how to contact American Girl, including their top phone number and live chat options. Below you can compare and contrast the 2 ways to contact American Girl by looking at which ones are the fastest and which ones other customers recommend the most for solving American Girl customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact American Girl across the following mediums: Phone, Web.

Phone number / contactWaitVotes
800-845-0005
Customer Service
7 mins886
Online Help
Customer Service
< 2 hrs412

Does GetHuman work with American Girl?

GetHuman does not work directly with American Girl's customer support operations. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. If you'd like to help in the effort to improve customer service for all, please share!

Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!