Contact American Girl

The best of the 2 ways to get in touch with American Girl by GetHuman

American Girl Phone Number
800-845-0005 · Customer Service
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  • Fastest way to talk to a real American Girl rep
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American Girl Live Chat
Unfortunately, American Girl does not offer live chat as a channel for customer service at this time.

Recent reasons customers contacted American Girl:

Dear American girl, *I would like to make a complaint about your books. So your books a...
Can i get two play packs when i buy a trunk?
I'm trying to order online and it won't let me add to the bag
I need to get the billing address of my order changes, please. The delivery address is...
I ordered a group of American Girls items for my grand daughter for Christmas. The orde...
Want to know if I can get the military discount
My daughter has recently sent in her doll to the AG doll hospital and we have not recei...
I have the order number for e gift card I received as a gift. How can I get the card nu...
I’m looking for a gril friend
Bro Ken hearty finding a good girl for me
I want a girl to talk to out of boredom
Magazine. Bad decision to cancel this. Many of my granddaughters friends including my...
Hi, my name is Casey. There is a family in need in our community. Single father a **yr...
My daughter in law would like to get a an American girl doll for my granddaughter for C...
More customer issues

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American Girl contact information - compared

Above are our top recommendations for how to contact American Girl, including their top phone number and live chat options. Below you can compare and contrast the 2 ways to contact American Girl by looking at which ones are the fastest and which ones other customers recommend the most for solving American Girl customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact American Girl across the following mediums: Phone, Web.

Phone number / contactWaitVotes
Customer Service
7 mins886
Online Help
Customer Service
< 2 hrs313

Does GetHuman work with American Girl?

GetHuman does not work with American Girl's customer support operations, directly or in any other way. GetHuman has no partnership or relation to American Girl at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check American Girl's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

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