Xerox Live Chat

How to chat with Xerox by GetHuman

Live Chat with Xerox Agents
http://www.office.xerox.com/perl-bin/opb_launch_chat.pl
Use this link to launch chat
Current Wait: 2 mins (avg 1)
Hours: Mon-Fri 9am-5pm EST
Why did you want to chat with Xerox?
Chat topic: Where to buyChat topic: ComplaintChat topic: Technical supportChat topic: RepairsChat topic: ReturnsWant to chat for a different reason

Xerox Live Support Statistics

Live chat starting point
http://www.office.xerox.com/perl-bin/opb_launch_chat.pl
Call-back available
NO
Department you chat with
Customer Service
Chat center hours
Mon-Fri 9am-5pm EST
Best time to chat
10:45am
Average wait
1
Current wait
2
Rank (overall)
3
Alternate methods
phone or web or chat
Quality of communication
43%
Quality of help
43%
Customer votes
78,770
Information last updated
Fri Jun 15 2018 10:00:00 GMT+0000 (UTC)
Best phone number
800-822-2979

Chatting with Xerox Customer Service

Live chat with Xerox by following these instructions. For better talking points and tips, be sure to tell us what kind of issue you are trying to message with Xerox about. We can usually help ensure a better outcome. This is the best way to live chat with Xerox because 1,164 customers have used it over the last 18 months to reach customer service and told us about it. Live chat is an excellent way to quickly get a human agent to talk to about your customer service problem and the wait times are usually shorter than they are for phone-based support. But sometimes chatting is inconvenient or not preferred, in which case Xerox usually prefer to call their phone number, which we provide a link to above. The department that mans the chat windows at http://www.office.xerox.com/perl-bin/opb_launch_chat.pl are used to handling Where to buy, Complaint, Technical support, Repairs, Returns and other customer service issues. When you chat with Xerox agents, they are most likely chatting with you from their call center located in Phoenix, AZ or Belize. Live chat is rarely available 24/7, and this department is open Mon-Fri 9am-5pm EST. It's hard to tell if companies like Xerox offer customer care over live chat, so we started compiling this information and best alternatives from customers like you. Please keep sharing what you know about contacting Xerox with GetHuman and keep sharing with others so we can together make customer service less frustrating.

Contacting Xerox

While Xerox does offer live chat as a way to get help, they also have a phone number. In total, there are 3 ways to get in touch with them. The best phone number for Xerox is their 800-822-2979 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. Know any other ways to contact Xerox? Or is any of the information above inaccurate? Please let us know so we can keep sharing the best possible information with other customers.

Xerox Contact Info

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