Xerox Live Chat

How to chat with Xerox by GetHuman

Current Wait: 2 mins (avg 1)
Hours: Mon-Fri 9am-5pm EST
Use this link to launch chat
Why did you want to chat with Xerox?

Xerox Live Support Statistics

Live chat starting pointhttp://www.office.xerox.com/perl-bin/opb_launch_chat.pl
Call-back availableNO
Department you chat withCustomer Service
Chat center hoursMon-Fri 9am-5pm EST
Best time to chat9:30am
Average wait1
Current wait2
Rank (overall)3
Alternate methodsphone or web or chat
Quality of communication44%
Quality of help42%
Customer votes78,770
Information last updatedWed Feb 24 2021 10:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number800-822-2979

Chatting with Xerox Customer Service

Live chat with Xerox by following these instructions. For better talking points and tips, be sure to tell us what kind of issue you are trying to message with Xerox about. We can usually help ensure a better outcome. This is the best way to live chat with Xerox because 1,164 customers have used it over the last 18 months to reach customer service and told us about it. Live chat is an excellent way to quickly get a human agent to talk to about your customer service problem and the wait times are usually shorter than they are for phone-based support. But sometimes chatting is inconvenient or not preferred, in which case Xerox usually prefer to call their phone number, which we provide a link to above. The department that mans the chat windows at http://www.office.xerox.com/perl-bin/opb_launch_chat.pl are used to handling Where to buy, Complaint, Technical support, Repairs, Returns and other customer service issues. When you chat with Xerox agents, they are most likely chatting with you from their call center located in Phoenix, AZ or Belize. Live chat is rarely available 24/7, and this department is open Mon-Fri 9am-5pm EST. It's hard to tell if companies like Xerox offer customer care over live chat, so we started compiling this information and best alternatives from customers like you. Please keep sharing what you know about contacting Xerox with GetHuman and keep sharing with others so we can together make customer service less frustrating.

Contacting Xerox

While Xerox does offer live chat as a way to get help, they also have a phone number. In total, there are 3 ways to get in touch with them. The best phone number for Xerox is their 800-822-2979 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. Know any other ways to contact Xerox? Or is any of the information above inaccurate? Please let us know so we can keep sharing the best possible information with other customers.

Are Xerox and GetHuman affiliated?

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Xerox Contact Info

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