XFINITY Mobile Live Chat

How to chat with XFINITY Mobile by GetHuman

Live Chat with XFINITY Mobile Agents
https://www.xfinity.com/mobile/support
Current Wait: 2 mins (avg 1)
Hours: 24 hours, 7 days
Direct to human
Why did you want to chat with XFINITY Mobile?

Topics from recent customer chat windows

Screen broke on iPhone. Do I have insurance?
ive never had an account with you
I need to cancel my Xfinity TV service because I'm moving into a nursing home and canno...
I would like to add an iPad ** Pro * cellular to my xFinity account*plan, can I?*I alre...
Can't empty my mailbox, empty my mailbox for me
I would like to change my number. How can I do that?
My voice-mail is not working. How can I get it to work properly
I am traveling out of the country to Ecuador. I arrive in Ecuador tonight. I want to be...
PLANNED TO SIGN UP WITH XFINITY BUT AM RECONSIDERING. SHOULD NOT HAVE A BILL. WHERE C...
My high bill feel I was uniformed never was given a choice of plans
I sent in a payment & I received an e-mail that my payment is late. I did send it in a...
Daughter is getting her own provider and wants to port her phone number
How would one pay off someone else’s mobile phone purchased through Xfinity Mobile
Service Representative. I currently live at **** N. Kirkwood Dr. Pueblo West, Colorado...
Help me with my issue

XFINITY Mobile Live Support Statistics

Live chat starting pointhttps://www.xfinity.com/mobile/support
Call-back availableNO
Department you chat withCustomer Service
Chat center hours24 hours, 7 days
Best time to chat1:30pm
Average wait1
Current wait2
Rank (overall)2
Alternate methodsphone or chat
Quality of communication82%
Quality of help81%
Customer votes52,446
Information last updatedWed May 12 2021 10:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number888-936-4968

Chatting with XFINITY Mobile Customer Service

Live chat with XFINITY Mobile by following these instructions. For better talking points and tips, be sure to tell us what kind of issue you are trying to message with XFINITY Mobile about. We can usually help ensure a better outcome. This is the best way to live chat with XFINITY Mobile because 1,650 customers have used it over the last 18 months to reach customer service and told us about it. Live chat is an excellent way to quickly get a human agent to talk to about your customer service problem and the wait times are usually shorter than they are for phone-based support. But sometimes chatting is inconvenient or not preferred, in which case XFINITY Mobile usually prefer to call their phone number, which we provide a link to above. The department that mans the chat windows at https://www.xfinity.com/mobile/support are used to handling Account Access, Transfer Service, Account Setup, Refund a Charge, Device Support and other customer service issues. When you chat with XFINITY Mobile agents, they are most likely chatting with you from their call center located in Englewood, CO or Argentina. Live chat is rarely available 24/7, and this department is open 24 hours, 7 days. It's hard to tell if companies like XFINITY Mobile offer customer care over live chat, so we started compiling this information and best alternatives from customers like you. Please keep sharing what you know about contacting XFINITY Mobile with GetHuman and keep sharing with others so we can together make customer service less frustrating.

Contacting XFINITY Mobile

While XFINITY Mobile does offer live chat as a way to get help, they also have a phone number. In total, there are 2 ways to get in touch with them. The best phone number for XFINITY Mobile is their 888-936-4968 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. Know any other ways to contact XFINITY Mobile? Or is any of the information above inaccurate? Please let us know so we can keep sharing the best possible information with other customers.

Are XFINITY Mobile and GetHuman affiliated?

GetHuman and XFINITY Mobile have no relationship whatsoever. GetHuman has been a forum for customers to share tips with each other since the early 2000s and continues to be a resources to over 50 million US customers per year, as well as consumers around the globe. Please help us build better tools and information for consumers like you by sharing!

XFINITY Mobile Contact Info

Which Companies Offer Chat-based Customer Service?

Moving? Compare and Schedule Free.

Call our Free Concierge and we will compare service and plans in your new home area and schedule all setup for the same day- free of charge! Get a better deal on all your services in 1 call, and let us make scheduling easy for you.

Call Free: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians
Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!