XFINITY Mobile Live Chat

How to chat with XFINITY Mobile by GetHuman

https://www.xfinity.com/mobile/support
Live Chat with XFINITY Mobile Agents
  • Chat is available 24 hours, 7 days.
  • The average wait time (for agents to join) is 1 minutes.
  • Current estimated wait time for an agent to join your chat window is 3 mins.
Despite the fact that XFINITY Mobile has a live chat function, most customers prefer to talk to an agent over the phone. The most cited reason is that customers believe that phone-based agents are more empowered to help them with their issue.

Topics from recent customer chat windows

I need to know what * xfinity assigned to my phone.
I called your concierge line ***-***-**** as an existing xfinity internet customer look...
i need an extension on my current payment due. i can pay it in full in one week
I have complained about the phone you sent that it's never worked properly it's getting...
Why is my bill higher than normal? it is normally around $** but this month it was $**.
All of our phone lines should be Unlimited. I called * times to have it corrected. *O...
I would like to change phone number over to another account and I would like to pay off...
Was like Xfinity Galaxy S* unlocked so I can use this phone for my AT&t prepaid mobile...
Have A charge on my debit card fromxfinity but i do not have an xfinity acct need to ta...
I am trying to find out what I need to do about adding a second line so I want to speak...
I was sold a blacklisted Xfinity phone , before I throw it away , can you unlock it ,?
moto g* unable to access or respond to messages
Pay my mobile bill over the phone
My phone is locked I need the network unlock code
Help me with my issue

XFINITY Mobile Live Support Statistics

Live chat starting pointhttps://www.xfinity.com/mobile/support
Department you chat withCustomer Service
Chat center hours24 hours, 7 days
Best time to chat9am
Average wait1
Current wait3
Rank (overall)2
Alternate methodsphone or chat
Quality of communication80%
Quality of help79%
Customer votes52,445
Information last updatedSat Apr 13 2024 10:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number888-936-4968

Chatting with XFINITY Mobile Customer Service

Live chat with XFINITY Mobile by following these instructions. For better talking points and tips, be sure to tell us what kind of issue you are trying to message with XFINITY Mobile about. We can usually help ensure a better outcome. This is the best way to live chat with XFINITY Mobile because 1,650 customers have used it over the last 18 months to reach customer service and told us about it. Live chat is an excellent way to quickly get a human agent to talk to about your customer service problem and the wait times are usually shorter than they are for phone-based support. But sometimes chatting is inconvenient or not preferred, in which case XFINITY Mobile usually prefer to call their phone number, which we provide a link to above. The department that mans the chat windows at https://www.xfinity.com/mobile/support are used to handling Account Access, Transfer Service, Device Support, Account Setup, Refund a Charge and other customer service issues. When you chat with XFINITY Mobile agents, they are most likely chatting with you from their call center located in Englewood, CO or Argentina. Live chat is rarely available 24/7, and this department is open 24 hours, 7 days. It's hard to tell if companies like XFINITY Mobile offer customer care over live chat, so we started compiling this information and best alternatives from customers like you. Please keep sharing what you know about contacting XFINITY Mobile with GetHuman and keep sharing with others so we can together make customer service less frustrating.

Contacting XFINITY Mobile

While XFINITY Mobile does offer live chat as a way to get help, they also have a phone number. In total, there are 2 ways to get in touch with them. The best phone number for XFINITY Mobile is their 888-936-4968 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. Know any other ways to contact XFINITY Mobile? Or is any of the information above inaccurate? Please let us know so we can keep sharing the best possible information with other customers.

Are XFINITY Mobile and GetHuman affiliated?

GetHuman and XFINITY Mobile have no relationship whatsoever. GetHuman has been a forum for customers to share tips with each other since the early 2000s and continues to be a resources to over 50 million US customers per year, as well as consumers around the globe. Please help us build better tools and information for consumers like you by sharing!

XFINITY Mobile Contact Info

Information that GetHuman and its users have gathered about how to best reach XFINITY Mobile
XFINITY Mobile Phone NumberMore XFINITY Mobile Contact Info

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