Virgin America Live Chat

How to chat with Virgin America by GetHuman

https://www.alaskaair.com/content/about-us/help-contact?lid=footer:contactUs
Live Chat with Virgin America Agents
  • Chat is available 24 hours, 7 days.
  • The average wait time (for agents to join) is 42.3333 minutes.
  • Current estimated wait time for an agent to join your chat window is 58.915199934774364 mins.
Despite the fact that Virgin America has a live chat function, most customers prefer to talk to an agent over the phone. The most cited reason is that customers believe that phone-based agents are more empowered to help them with their issue.

Virgin America Live Support Statistics

Live chat starting pointhttps://www.alaskaair.com/content/about-us/help-contact?lid=footer:contactUs
Department you chat withCustomer Service
Chat center hours24 hours, 7 days
Best time to chat2:15pm
Average wait42.3333
Current wait58.915199934774364
Rank (overall)3
Alternate methodsphone or web or chat or twitter
Quality of communication61%
Quality of help69%
Customer votes43,115
Information last updatedSat Mar 16 2024 09:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number800-252-7522

Chatting with Virgin America Customer Service

Live chat with Virgin America by following these instructions. For better talking points and tips, be sure to tell us what kind of issue you are trying to message with Virgin America about. We can usually help ensure a better outcome. This is the best way to live chat with Virgin America because 37,386 customers have used it over the last 18 months to reach customer service and told us about it. Live chat is an excellent way to quickly get a human agent to talk to about your customer service problem and the wait times are usually shorter than they are for phone-based support. But sometimes chatting is inconvenient or not preferred, in which case Virgin America usually prefer to call their phone number, which we provide a link to above. The department that mans the chat windows at https://www.alaskaair.com/content/about-us/help-contact?lid=footer:contactUs are used to handling Missing confirmation, Make a booking, Delayed/Cancelled fight, Change seat and other customer service issues. When you chat with Virgin America agents, they are most likely chatting with you from their call center located in Colorado. Live chat is rarely available 24/7, and this department is open 24 hours, 7 days. It's hard to tell if companies like Virgin America offer customer care over live chat, so we started compiling this information and best alternatives from customers like you. Please keep sharing what you know about contacting Virgin America with GetHuman and keep sharing with others so we can together make customer service less frustrating.

Contacting Virgin America

While Virgin America does offer live chat as a way to get help, they also have a phone number. In total, there are 4 ways to get in touch with them. The best phone number for Virgin America is their 800-252-7522 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. Know any other ways to contact Virgin America? Or is any of the information above inaccurate? Please let us know so we can keep sharing the best possible information with other customers.

Are Virgin America and GetHuman affiliated?

GetHuman and Virgin America have no relationship whatsoever. GetHuman has been a forum for customers to share tips with each other since the early 2000s and continues to be a resources to over 50 million US customers per year, as well as consumers around the globe. Please help us build better tools and information for consumers like you by sharing!

Virgin America Contact Info

Information that GetHuman and its users have gathered about how to best reach Virgin America
Virgin America Phone NumberMore Virgin America Contact Info

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