Ubisoft Live Chat

How to chat with Ubisoft by GetHuman

Live Chat with Ubisoft Agents
www.support.ubi.com
You have to login to Ubisoft, then go to my questions and ask a question. Fill out the neccessary details and then submit, after this the option for live chat will appear. Must be during Ubisoft office hours.
Current Wait: 15 mins (avg 10)
Hours: Mon-Fri 9am-midnight, Sat-Sun noon-9pm EST
Why did you want to chat with Ubisoft?
Chat topic: Hacked AccountChat topic: Appeal BanChat topic: Missing ItemsChat topic: Technical or Service IssuesChat topic: Recover AccountWant to chat for a different reason

Ubisoft Live Support Statistics

Live chat starting point
www.support.ubi.com
Call-back available
NO
Department you chat with
Technical Support
Chat center hours
Mon-Fri 9am-midnight, Sat-Sun noon-9pm EST
Best time to chat
3pm
Average wait
10
Current wait
15
Rank (overall)
1
Alternate methods
chat or phone or web or facebook
Quality of communication
43%
Quality of help
83%
Customer votes
48,361
Information last updated
Tue Jul 17 2018 09:00:00 GMT+0000 (UTC)
Best phone number
919-460-9778

Chatting with Ubisoft Customer Service

Live chat with Ubisoft by following these instructions. For better talking points and tips, be sure to tell us what kind of issue you are trying to message with Ubisoft about. We can usually help ensure a better outcome. This is the best way to live chat with Ubisoft because 35,280 customers have used it over the last 18 months to reach customer service and told us about it. Live chat is an excellent way to quickly get a human agent to talk to about your customer service problem and the wait times are usually shorter than they are for phone-based support. But sometimes chatting is inconvenient or not preferred, in which case Ubisoft usually prefer to call their phone number, which we provide a link to above. The department that mans the chat windows at www.support.ubi.com are used to handling Hacked Account, Appeal Ban, Missing Items, Technical or Service Issues, Recover Account and other customer service issues. When you chat with Ubisoft agents, they are most likely chatting with you from their call center located in Canada. Live chat is rarely available 24/7, and this department is open Mon-Fri 9am-midnight, Sat-Sun noon-9pm EST. It's hard to tell if companies like Ubisoft offer customer care over live chat, so we started compiling this information and best alternatives from customers like you. Please keep sharing what you know about contacting Ubisoft with GetHuman and keep sharing with others so we can together make customer service less frustrating.

Contacting Ubisoft

While Ubisoft does offer live chat as a way to get help, they also have a phone number. In total, there are 4 ways to get in touch with them. The best phone number for Ubisoft is their 919-460-9778 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. Know any other ways to contact Ubisoft? Or is any of the information above inaccurate? Please let us know so we can keep sharing the best possible information with other customers.

Ubisoft Contact Info

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