Ubisoft Live Chat

How to chat with Ubisoft by GetHuman

Live Chat with Ubisoft Agents
Current Wait: 15 mins (avg 10)
Hours: Mon-Fri 9am-midnight, Sat-Sun noon-9pm EST
You have to login to Ubisoft, then go to my questions and ask a question. Fill out the neccessary details and then submit, after this the option for live chat will appear. Must be during Ubisoft office hours.
Why did you want to chat with Ubisoft?

Topics from recent customer chat windows

Can't log in no help anywhere
Ich habe mir das Spiel die Siedler * f*r den PC gekauft. Die Installation lief nach ein...
This is ridiculous! Another **** up and it will not get resolved! I’ve tried to contact...
my uplay plus account is sut spended even though i have paid but i keep getting emails...
Getting charge for something I didn't approve
There is about a half of a second leg while playing rock Smith guitar **** while using...
my friend bigmac doesnt have black ice for the r-*c i will give you a button and a pick...
Age of empire *, the conquerors expansion.*I am looking for conquerors expansion for pc...
i have two accounts that i'm trying to make into one *****@***.com that has farcry * an...
They discriminated against me for speaking Spanish, they killed me, they called me an I...
I got Assasins Creed Valhalla for Christmas. When I've gone to go and play the game the...
This is the *rd e-mail that I have sent since **th December ****!**My daughter purchase...
Just wanted to thank the tec..for fixing my problems yesterday day..thought u might lik...
Help me with my issue

Ubisoft Live Support Statistics

Live chat starting pointwww.support.ubi.com
Call-back availableNO
Department you chat withTechnical Support
Chat center hoursMon-Fri 9am-midnight, Sat-Sun noon-9pm EST
Best time to chat3pm
Average wait10
Current wait15
Rank (overall)1
Alternate methodschat or phone or web or facebook
Quality of communication43%
Quality of help83%
Customer votes48,360
Information last updatedThu Apr 08 2021 09:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number919-460-9778

Chatting with Ubisoft Customer Service

Live chat with Ubisoft by following these instructions. For better talking points and tips, be sure to tell us what kind of issue you are trying to message with Ubisoft about. We can usually help ensure a better outcome. This is the best way to live chat with Ubisoft because 35,280 customers have used it over the last 18 months to reach customer service and told us about it. Live chat is an excellent way to quickly get a human agent to talk to about your customer service problem and the wait times are usually shorter than they are for phone-based support. But sometimes chatting is inconvenient or not preferred, in which case Ubisoft usually prefer to call their phone number, which we provide a link to above. The department that mans the chat windows at www.support.ubi.com are used to handling Appeal Ban, Missing Items, Recover Account, Dispute a Charge, In Game Problem and other customer service issues. When you chat with Ubisoft agents, they are most likely chatting with you from their call center located in Canada. Live chat is rarely available 24/7, and this department is open Mon-Fri 9am-midnight, Sat-Sun noon-9pm EST. It's hard to tell if companies like Ubisoft offer customer care over live chat, so we started compiling this information and best alternatives from customers like you. Please keep sharing what you know about contacting Ubisoft with GetHuman and keep sharing with others so we can together make customer service less frustrating.

Contacting Ubisoft

While Ubisoft does offer live chat as a way to get help, they also have a phone number. In total, there are 4 ways to get in touch with them. The best phone number for Ubisoft is their 919-460-9778 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. Know any other ways to contact Ubisoft? Or is any of the information above inaccurate? Please let us know so we can keep sharing the best possible information with other customers.

Are Ubisoft and GetHuman affiliated?

GetHuman and Ubisoft have no relationship whatsoever. GetHuman has been a forum for customers to share tips with each other since the early 2000s and continues to be a resources to over 50 million US customers per year, as well as consumers around the globe. Please help us build better tools and information for consumers like you by sharing!

Ubisoft Contact Info

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