Ubisoft Live Chat
How to chat with Ubisoft by GetHuman
www.support.ubi.comLive Chat with Ubisoft Agents
- Chat is available Mon-Fri 9am-midnight, Sat-Sun noon-9pm EST.
- The average wait time (for agents to join) is 10 minutes.
- Current estimated wait time for an agent to join your chat window is 10 mins.
Topics from recent customer chat windows
Trying to change the email associated with my Ubisoft account. I have access to the ema...
This is a relatively old ban, it happened **** around this month actually.**Anyways I w...
my name is Bennie Kelly, the name of my company is B&K Secure and Lock company provides...
Hello I got banned when I'm planting my sorcerer seed it's been * weeks still not get u...
I cannot launch assassin's Creed Valhalla, I click the desktop icon it pops up the box...
I have a Xbox and I got a ps* Iām trying to link my account but the email I used years...
Consulate needs to be changed or emoved from ranked it is one of the worst maps in the...
i do not recieve Emails from Ubisoft regarding *FA and Email change. I only receive Ema...
I have an old account that is bound to Rainbow Six Siege with its PC Activation Key. I...
I play almost all my Ubisoft games with NVIDIA GeForce NOW. It worked flawlessly all th...
I have an old Ubisoft account on my old PlayStation and I moved to Xbox about a year ag...
Hi,**Character Name ā Ziordice* ā email *****@***.com**Hi I play ubisoft The Settlers O...
I've been banned for ** hours because of the first people that got me the first band I...
Hallo, bitte meine Accounts wieder freischalten. Ich hab inzwischen * oder * Accounts b...
Help me with my issueUbisoft Live Support Statistics
Live chat starting pointwww.support.ubi.com
Department you chat withTechnical Support
Chat center hoursMon-Fri 9am-midnight, Sat-Sun noon-9pm EST
Best time to chat2:30pm
Average wait10
Current wait10
Rank (overall)2
Alternate methodsphone or chat or web or facebook
Quality of communication41%
Quality of help30%
Customer votes48,362
Information last updatedSat Mar 16 2024 09:00:00 GMT+0000 (Coordinated Universal Time)
Chatting with Ubisoft Customer Service
Live chat with Ubisoft by following these instructions. For better talking points and tips, be sure to tell us what kind of issue you are trying to message with Ubisoft about. We can usually help ensure a better outcome. This is the best way to live chat with Ubisoft because 35,280 customers have used it over the last 18 months to reach customer service and told us about it. The department that mans the chat windows at www.support.ubi.com are used to handling Appeal Ban, Missing Items, Recover Account, In Game Problem, Dispute a Charge and other customer service issues. When you chat with Ubisoft agents, they are most likely chatting with you from their call center located in Canada. Live chat is rarely available 24/7, and this department is open Mon-Fri 9am-midnight, Sat-Sun noon-9pm EST. It's hard to tell if companies like Ubisoft offer customer care over live chat, so we started compiling this information and best alternatives from customers like you. Please keep sharing what you know about contacting Ubisoft with GetHuman and keep sharing with others so we can together make customer service less frustrating.
Contacting Ubisoft
While Ubisoft does offer live chat as a way to get help, they do not have a phone number you can call. In total, there are 4 ways to get in touch with them. Since Ubisoft does not have a customer service phone number, we strongly recommend using the live chat details above to have a conversation with them about your problem. Know any other ways to contact Ubisoft? Or is any of the information above inaccurate? Please let us know so we can keep sharing the best possible information with other customers.
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GetHuman and Ubisoft have no relationship whatsoever. GetHuman has been a forum for customers to share tips with each other since the early 2000s and continues to be a resources to over 50 million US customers per year, as well as consumers around the globe. Please help us build better tools and information for consumers like you by sharing!