Ubisoft Live Chat

How to chat with Ubisoft by GetHuman

Live Chat with Ubisoft Agents
Current Wait: 10 mins (avg 10)
Hours: Mon-Fri 9am-midnight, Sat-Sun noon-9pm EST
You have to login to Ubisoft, then go to my questions and ask a question. Fill out the neccessary details and then submit, after this the option for live chat will appear. Must be during Ubisoft office hours.
Why did you want to chat with Ubisoft?

Topics from recent customer chat windows

Didn’t get any mmr for two games on ps* the mmr would have been ***
Got ban after when I died and left the game with my friend he the leader and it says I...
This is the second time I load into my own game rainbow * seige that I have to reDue ev...
I have rainbow six siege and was hoping to get my Xbox account transferred to my ps* ac...
I didn’t gain any elo after I won a match
It did not give me my Elo for one of the games I won but the next game it did and I los...
ghost recon stop working after update...…..………. please fix
Have have played ** ranked matches and won them all but still saying I have * left to p...
Im playing siege and Nothing works please help me, I cant play with my friends and matc...
I accidentally bought an elite skin for ela in the video game Rainbow Six Siege,Can Ubi...
So I have been playing rainbow six siege for a long time. Then I decided to take a brea...
I can not get past a message in my screen saying my account data was not found. I want...
I am unable to get onto rainbow *. It says my account data can not be found and if I co...
There is a new glitch in operation void edge where the whole screen goes back and white...
Help me with my issue

Ubisoft Live Support Statistics

Live chat starting point
Call-back available
Department you chat with
Technical Support
Chat center hours
Mon-Fri 9am-midnight, Sat-Sun noon-9pm EST
Best time to chat
Average wait
Current wait
Rank (overall)
Alternate methods
chat or phone or web or facebook
Quality of communication
Quality of help
Customer votes
Information last updated
Tue Mar 24 2020 09:00:00 GMT+0000 (UTC)
Best phone number

Chatting with Ubisoft Customer Service

Live chat with Ubisoft by following these instructions. For better talking points and tips, be sure to tell us what kind of issue you are trying to message with Ubisoft about. We can usually help ensure a better outcome. This is the best way to live chat with Ubisoft because 35,280 customers have used it over the last 18 months to reach customer service and told us about it. Live chat is an excellent way to quickly get a human agent to talk to about your customer service problem and the wait times are usually shorter than they are for phone-based support. But sometimes chatting is inconvenient or not preferred, in which case Ubisoft usually prefer to call their phone number, which we provide a link to above. The department that mans the chat windows at www.support.ubi.com are used to handling Appeal Ban, Missing Items, Recover Account, Dispute a Charge, In Game Problem and other customer service issues. When you chat with Ubisoft agents, they are most likely chatting with you from their call center located in Canada. Live chat is rarely available 24/7, and this department is open Mon-Fri 9am-midnight, Sat-Sun noon-9pm EST. It's hard to tell if companies like Ubisoft offer customer care over live chat, so we started compiling this information and best alternatives from customers like you. Please keep sharing what you know about contacting Ubisoft with GetHuman and keep sharing with others so we can together make customer service less frustrating.

Contacting Ubisoft

While Ubisoft does offer live chat as a way to get help, they also have a phone number. In total, there are 4 ways to get in touch with them. The best phone number for Ubisoft is their 919-460-9778 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. Know any other ways to contact Ubisoft? Or is any of the information above inaccurate? Please let us know so we can keep sharing the best possible information with other customers.

Are Ubisoft and GetHuman affiliated?

GetHuman and Ubisoft have no relationship whatsoever. GetHuman has been a forum for customers to share tips with each other since the early 2000s and continues to be a resources to over 50 million US customers per year, as well as consumers around the globe. Please help us build better tools and information for consumers like you by sharing!

Ubisoft Contact Info

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