Ticketmaster Live Chat

How to chat with Ticketmaster by GetHuman

https://help.ticketmaster.com/s/article/How-do-I-contact-Customer-Service?language=en_US&tm_link=help_nav_4_contact
Live Chat with Ticketmaster Agents
  • Chat is available Mon-Sun 9am-9pm EST.
  • The average wait time (for agents to join) is 1 minutes.
  • Current estimated wait time for an agent to join your chat window is 3 mins.

Topics from recent customer chat windows

Have * tickets which were emailed to me - I accepted them, however, I cannot access the...
I want to buy two tickets but it won't let me. Says ERROR
My email for my account is wrong and need refund on tickets
i can't get my tickets for the game tonight. But when i try to get on the site and app...
On the Ticket Master app I can not view the tickets I have purchased to several events...
I have booked tickets through ticket master and can’t get into the app as it’s says unk...
I need *tickets asap for Feb ** PNC Andrea Bucceli. I can’t get the process to continue...
i missed an event due to not being able to walk i have arthritis you denied my request...
Ticket Payout not coming through after sold. It's been more than ** days since tickets...
does not recognize my email to reset my password
Can’t access my account will not let me login with my email
I bought tickets to the venue and you DID not indicated that it was for ** years old or...
Can we upgrade from a standard caravan to a whopper caravan for Henley South ****
Time schedule for acts
Help me with my issue

Ticketmaster Live Support Statistics

Live chat starting pointhttps://help.ticketmaster.com/s/article/How-do-I-contact-Customer-Service?language=en_US&tm_link=help_nav_4_contact
Department you chat withFan Support
Chat center hoursMon-Sun 9am-9pm EST
Best time to chat2:45pm
Average wait1
Current wait3
Rank (overall)4
Alternate methodstwitter or email or web or chat
Quality of communication79%
Quality of help62%
Customer votes61,576
Information last updatedTue Apr 16 2024 08:00:00 GMT+0000 (Coordinated Universal Time)

Chatting with Ticketmaster Customer Service

Live chat with Ticketmaster by following these instructions. For better talking points and tips, be sure to tell us what kind of issue you are trying to message with Ticketmaster about. We can usually help ensure a better outcome. This is the best way to live chat with Ticketmaster because 136,638 customers have used it over the last 18 months to reach customer service and told us about it. The department that mans the chat windows at https://help.ticketmaster.com/s/article/How-do-I-contact-Customer-Service?language=en_US&tm_link=help_nav_4_contact are used to handling Track an Order, Missing Tickets, Refund a Charge, Special Request, Purchase Tickets and other customer service issues. When you chat with Ticketmaster agents, they are most likely chatting with you from their call center located in West Virginia or Texas or Virginia or Canada. Live chat is rarely available 24/7, and this department is open Mon-Sun 9am-9pm EST. It's hard to tell if companies like Ticketmaster offer customer care over live chat, so we started compiling this information and best alternatives from customers like you. Please keep sharing what you know about contacting Ticketmaster with GetHuman and keep sharing with others so we can together make customer service less frustrating.

Contacting Ticketmaster

While Ticketmaster does offer live chat as a way to get help, they do not have a phone number you can call. In total, there are 4 ways to get in touch with them. Since Ticketmaster does not have a customer service phone number, we strongly recommend using the live chat details above to have a conversation with them about your problem. Know any other ways to contact Ticketmaster? Or is any of the information above inaccurate? Please let us know so we can keep sharing the best possible information with other customers.

Are Ticketmaster and GetHuman affiliated?

GetHuman and Ticketmaster have no relationship whatsoever. GetHuman has been a forum for customers to share tips with each other since the early 2000s and continues to be a resources to over 50 million US customers per year, as well as consumers around the globe. Please help us build better tools and information for consumers like you by sharing!

Ticketmaster Contact Info

Information that GetHuman and its users have gathered about how to best reach Ticketmaster
More Ticketmaster Contact Info

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