ThinkGeek.com Live Chat

How to chat with ThinkGeek.com by GetHuman

http://www.thinkgeek.com/
Live Chat with ThinkGeek.com Agents
  • Chat is available Mon-Fri 9am-10pm EST.
  • The average wait time (for agents to join) is 100 minutes.
  • Current estimated wait time for an agent to join your chat window is 151 mins.
Despite the fact that ThinkGeek.com has a live chat function, most customers prefer to talk to an agent over the phone. The most cited reason is that customers believe that phone-based agents are more empowered to help them with their issue.

ThinkGeek.com Live Support Statistics

Live chat starting pointhttp://www.thinkgeek.com/
Department you chat withCustomer Service
Chat center hoursMon-Fri 9am-10pm EST
Best time to chat9:30am
Average wait100
Current wait151
Rank (overall)2
Alternate methodsphone or chat
Quality of communication70%
Quality of help52%
Customer votes48,164
Information last updatedSun Apr 21 2024 08:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number888-433-5788

Chatting with ThinkGeek.com Customer Service

Live chat with ThinkGeek.com by following these instructions. For better talking points and tips, be sure to tell us what kind of issue you are trying to message with ThinkGeek.com about. We can usually help ensure a better outcome. This is the best way to live chat with ThinkGeek.com because 54 customers have used it over the last 18 months to reach customer service and told us about it. Live chat is an excellent way to quickly get a human agent to talk to about your customer service problem and the wait times are usually shorter than they are for phone-based support. But sometimes chatting is inconvenient or not preferred, in which case ThinkGeek.com usually prefer to call their phone number, which we provide a link to above. The department that mans the chat windows at http://www.thinkgeek.com/ are used to handling Returns, Cancel order, Change order, Track order, Complaint and other customer service issues. When you chat with ThinkGeek.com agents, they are most likely chatting with you from their call center located in Wilmington, DE or Argentina. Live chat is rarely available 24/7, and this department is open Mon-Fri 9am-10pm EST. It's hard to tell if companies like ThinkGeek.com offer customer care over live chat, so we started compiling this information and best alternatives from customers like you. Please keep sharing what you know about contacting ThinkGeek.com with GetHuman and keep sharing with others so we can together make customer service less frustrating.

Contacting ThinkGeek.com

While ThinkGeek.com does offer live chat as a way to get help, they also have a phone number. In total, there are 2 ways to get in touch with them. The best phone number for ThinkGeek.com is their 888-433-5788 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. Know any other ways to contact ThinkGeek.com? Or is any of the information above inaccurate? Please let us know so we can keep sharing the best possible information with other customers.

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ThinkGeek.com Contact Info

Information that GetHuman and its users have gathered about how to best reach ThinkGeek.com
ThinkGeek.com Phone NumberMore ThinkGeek.com Contact Info

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