Does Suntrust Bankruptcy Department offer 24 hour customer service?
A:Yes! This call center operates 24 hours a day, 7 days a week.The least busy day is Monday, and the most busy day is Wednesday.Schedule a call when it's convenient for you.
Q:
How long will I wait on hold?
A:The average hold time is 2 minutes.The longest hold times are on Thursday, and the shortest are on Monday.You can skip the hold time for free.
How do I get through the phone menu to a live person?
Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for Suntrust Bankruptcy Department below.
Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.
That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this Suntrust Bankruptcy Department phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Enter extension 52030
Below are some clips we've found from Suntrust Bankruptcy Department's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
They may need the phone number on your account
"Welcome to Trist. Please listen to this important message.
If you are calling because you received recent emails regarding your January payment and have made this payment, please disregard.
We are experiencing high call volume and are working to send a corrected email.
To confirm payments made to your mortgage you can use this automated IVR by selecting option four and then one, or you can visit truist dot com.
Forward slash sign in and review your recent account activity.
Thank you. Thank you for calling Truist.
To ensure quality client service, this call may be monitored or recorded.
For mortgage loan information, press one.
If you know your party's ten digit phone number, press two."
Excerpt from a call with Suntrust Bankruptcy Department
Thursday, January 18, 2024 4:43 AM
The first phone menu
"Welcome to Trist. Please listen to this important message.
If you are calling because you received recent emails regarding your January payment and have made this payment, please disregard.
We are experiencing high call volume and are working to send a corrected email.
To confirm payments made to your mortgage you can use this automated IVR by selecting option four and then one, or you can visit truist dot com.
Forward slash sign in and review your recent account activity.
Thank you. Thank you for calling Truist.
To ensure quality client service, this call may be monitored or recorded.
For mortgage loan information, press one.
If you know your party's ten digit phone number, press two."
Excerpt from a call with Suntrust Bankruptcy Department
Thursday, January 18, 2024 4:43 AM
What are the hours and when should I call?
Suntrust Bankruptcy Department operates the call center for this 800-634-7928 phone number 24 hours, 7 days.The short answer is that you should call on a Monday.This observation and the following section are based on analysis of a sample set of 276 calls made in the last 90 days using our free, web-based phone (see above).
Call when they- and you- are open
When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, you can also schedule the call with Suntrust Bankruptcy Department at a time when they are open and when it works for you. We will confirm you are ready before placing the call, just in case. That means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Suntrust Bankruptcy Department phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Suntrust Bankruptcy Department staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Suntrust Bankruptcy Department is Monday.The most busy day to call is Wednesday.Again, this is based on a sample of 276 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Monday.The longest wait in the queue on average occurs on Thursday.
The best time to call Suntrust Bankruptcy Department
In summation, the best day to call Suntrust Bankruptcy Department is Monday.In this case, it's a no-brainer. Monday is not only the least busy day for calling this Suntrust Bankruptcy Department number, but it is also the day with the shortest hold times.
Why Customers Call Suntrust Bankruptcy Department
If you have time to do a bit of reading before you call Suntrust Bankruptcy Department, we recommend you read over some of our problem-specific articles.
Click the link above to get answers to just about any Suntrust Bankruptcy Department customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Information about why customers call Suntrust Bankruptcy Department is extracted from issues that customers have reported to GetHuman.
This is Suntrust Bankruptcy Department's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Suntrust Bankruptcy Department agent. This phone number is Suntrust Bankruptcy Department's best phone number because 1,656 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-634-7928 include and other customer service issues. Rather than trying to call Suntrust Bankruptcy Department first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, Suntrust Bankruptcy Department has 1 phone number. It's not always clear what is the best way to talk to Suntrust Bankruptcy Department representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Suntrust Bankruptcy Department. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Suntrust Bankruptcy Department. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.