Staples.com Live Chat

How to chat with Staples.com by GetHuman

Go to Contact Us page, click live chat near bottom on left
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Staples.com Live Support Statistics

Live chat starting pointhttps://chatnow.staples.com/netagent/cimlogin.aspx?questid=3B1B748F-5E09-4DD4-8618-A72A497B1E33&portid=8388418A-E3ED-442E-B226-A78C61945B06
Call-back availableNO
Department you chat withCustomer Service
Chat center hoursMon-Fri 5am-5pm PST
Best time to chat2:30pm
Average wait98
Current wait133
Rank (overall)3
Alternate methodsphone or chat or twitter
Quality of communication61%
Quality of help76%
Customer votes42,565
Information last updatedWed Nov 25 2020 09:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number800-333-3330

Chatting with Staples.com Customer Service

Live chat with Staples.com by following these instructions. For better talking points and tips, be sure to tell us what kind of issue you are trying to message with Staples.com about. We can usually help ensure a better outcome. This is the best way to live chat with Staples.com because 1,272 customers have used it over the last 18 months to reach customer service and told us about it. Live chat is an excellent way to quickly get a human agent to talk to about your customer service problem and the wait times are usually shorter than they are for phone-based support. But sometimes chatting is inconvenient or not preferred, in which case Staples.com usually prefer to call their phone number, which we provide a link to above. The department that mans the chat windows at https://chatnow.staples.com/netagent/cimlogin.aspx?questid=3B1B748F-5E09-4DD4-8618-A72A497B1E33&portid=8388418A-E3ED-442E-B226-A78C61945B06 are used to handling Returns, Cancel order, Change order, Track order, Complaint and other customer service issues. When you chat with Staples.com agents, they are most likely chatting with you from their call center located in Fort Mill, SC or El Salvador. Live chat is rarely available 24/7, and this department is open Mon-Fri 5am-5pm PST. It's hard to tell if companies like Staples.com offer customer care over live chat, so we started compiling this information and best alternatives from customers like you. Please keep sharing what you know about contacting Staples.com with GetHuman and keep sharing with others so we can together make customer service less frustrating.

Contacting Staples.com

While Staples.com does offer live chat as a way to get help, they also have a phone number. In total, there are 5 ways to get in touch with them. The best phone number for Staples.com is their 800-333-3330 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. Know any other ways to contact Staples.com? Or is any of the information above inaccurate? Please let us know so we can keep sharing the best possible information with other customers.

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Staples.com Contact Info

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