Rakuten Live Chat

How to chat with Rakuten by GetHuman

With Customer service
Rakuten does not offer chat-based customer service help, but fortunately, you can still talk to a live agent using their phone number instead.

Topics from recent customer chat windows

I made a large order because Rakuten was offering **% cash back and Rakuten did not eve...
My purchase is not showing up on the website
I just bought tickets from Vivid seats and I was supposed to get **% back. But I did no...
Regarding Tuft and Needle **% Offer:**Is there a way to delay shipping so that the matt...
I am trying to place an order that has a **% off total purchase on Sam Edelman. Howeve...
They took back my referral bonuses because we live in the same house and the same credi...
rakuten has locked my account login due to the reason that my brother has failed to att...
My account is back to * . I have $***.** in it trying to address to send it. They had...
My Rakuten account told me it’s time to reset my password. I just did and now my accoun...
while watching the show, the interpretation is not showing anymore, pls fix it so I can...
Not getting my cash back in my account, I have purchased on january ** **** from Toner...
changes in debit card
Help me with my issue

Chatting with Rakuten Customer Service

GetHuman always knows the way to live chat with a company like Rakuten when it's available. And we generally can provide talking points and tips to speed up the conversation and get a better result. In the last 18 months, 4,194 customers have searched for Rakuten live chat-based customer service and we have had to tell them the disappointing news: they don't offer customer support though chat. Luckily, there is still a way to get a real human being to help you with your Rakuten customer service problem, and that's by calling them on the phone. We've provided the best phone number, along with our best information that we've sourced from other Rakuten customers and our free tool that helps you skip the waiting on hold part. Find that information above. The reason why most customers are looking to chat with Rakuten is because they have Returns, Cancel order, Change order, Track order, Complaint and other customer service issues, but they then usually end up using other tools or information that GetHuman provides to actually resolve the problem. Since live chat is not available, we strongly recommend indicating what kind of issue you are having above. GetHuman can then route you to the best phone or web information for your specific problem. It's hard to tell if companies like Rakuten offer customer care over live chat, so we started compiling this information and best alternatives from customers like you. Please keep sharing what you know about contacting Rakuten with GetHuman and keep sharing with others so we can together make customer service less frustrating.

Contacting Rakuten

While Rakuten does not offer live chat, they do have a phone number. In total, there are 2 ways to get in touch with them. The best phone number for Rakuten is their 800-800-0800 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. Know any other ways to contact Rakuten? Or is any of the information above inaccurate? Please let us know so we can keep sharing the best possible information with other customers.

Are Rakuten and GetHuman affiliated?

GetHuman and Rakuten have no relationship whatsoever. GetHuman has been a forum for customers to share tips with each other since the early 2000s and continues to be a resources to over 50 million US customers per year, as well as consumers around the globe. Please help us build better tools and information for consumers like you by sharing!

Rakuten Contact Info

Information that GetHuman and its users have gathered about how to best reach Rakuten
Rakuten Phone NumberMore Rakuten Contact Info

Which Companies Offer Chat-based Customer Service?

Was this page helpful?
Thank you and please share!
Thank you and please share!
Needs work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!