Plusnet Live Chat

How to chat with Plusnet by GetHuman

Live Chat with Plusnet Agents
http://www.plus.net/home-broadband/contact/
Click the link for "Ask Jess a Question"
Current Wait: 62 mins (avg 38)
Hours: 24 hours, 7 days
Why did you want to chat with Plusnet?
Chat topic: Setup serviceChat topic: Service problemChat topic: Cancel serviceChat topic: Change planChat topic: Overcharge/Strange chargeWant to chat for a different reason

Plusnet Live Support Statistics

Live chat starting point
http://www.plus.net/home-broadband/contact/
Call-back available
NO
Department you chat with
Customer Service
Chat center hours
24 hours, 7 days
Best time to chat
1:30pm
Average wait
38
Current wait
62
Rank (overall)
3
Alternate methods
phone or web or chat
Quality of communication
31%
Quality of help
62%
Customer votes
20,429
Information last updated
Mon Dec 10 2018 10:00:00 GMT+0000 (UTC)
Best phone number
0800 432 0200

Chatting with Plusnet Customer Service

Live chat with Plusnet by following these instructions. For better talking points and tips, be sure to tell us what kind of issue you are trying to message with Plusnet about. We can usually help ensure a better outcome. This is the best way to live chat with Plusnet because 552 customers have used it over the last 18 months to reach customer service and told us about it. Live chat is an excellent way to quickly get a human agent to talk to about your customer service problem and the wait times are usually shorter than they are for phone-based support. But sometimes chatting is inconvenient or not preferred, in which case Plusnet usually prefer to call their phone number, which we provide a link to above. The department that mans the chat windows at http://www.plus.net/home-broadband/contact/ are used to handling Setup service, Service problem, Cancel service, Change plan, Overcharge/Strange charge and other customer service issues. When you chat with Plusnet agents, they are most likely chatting with you from their call center located in Richardson, TX or Argentina. Live chat is rarely available 24/7, and this department is open 24 hours, 7 days. It's hard to tell if companies like Plusnet offer customer care over live chat, so we started compiling this information and best alternatives from customers like you. Please keep sharing what you know about contacting Plusnet with GetHuman and keep sharing with others so we can together make customer service less frustrating.

Contacting Plusnet

While Plusnet does offer live chat as a way to get help, they also have a phone number. In total, there are 4 ways to get in touch with them. The best phone number for Plusnet is their 0800 432 0200 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. Know any other ways to contact Plusnet? Or is any of the information above inaccurate? Please let us know so we can keep sharing the best possible information with other customers.

Plusnet Contact Info

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