Plusnet Live Chat

How to chat with Plusnet by GetHuman

http://www.plus.net/home-broadband/contact/
Live Chat with Plusnet Agents
  • Chat is available 24 hours, 7 days.
  • The average wait time (for agents to join) is 38 minutes.
  • Current estimated wait time for an agent to join your chat window is 54 mins.
Despite the fact that Plusnet has a live chat function, most customers prefer to talk to an agent over the phone. The most cited reason is that customers believe that phone-based agents are more empowered to help them with their issue.

Plusnet Live Support Statistics

Live chat starting pointhttp://www.plus.net/home-broadband/contact/
Department you chat withCustomer Service
Chat center hours24 hours, 7 days
Best time to chat10:45am
Average wait38
Current wait54
Rank (overall)3
Alternate methodsphone or web or chat
Quality of communication34%
Quality of help59%
Customer votes20,426
Information last updatedSat Mar 16 2024 10:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number0800 432 0200

Chatting with Plusnet Customer Service

Live chat with Plusnet by following these instructions. For better talking points and tips, be sure to tell us what kind of issue you are trying to message with Plusnet about. We can usually help ensure a better outcome. This is the best way to live chat with Plusnet because 552 customers have used it over the last 18 months to reach customer service and told us about it. Live chat is an excellent way to quickly get a human agent to talk to about your customer service problem and the wait times are usually shorter than they are for phone-based support. But sometimes chatting is inconvenient or not preferred, in which case Plusnet usually prefer to call their phone number, which we provide a link to above. The department that mans the chat windows at http://www.plus.net/home-broadband/contact/ are used to handling Setup service, Service problem, Cancel service, Change plan, Overcharge/Strange charge and other customer service issues. When you chat with Plusnet agents, they are most likely chatting with you from their call center located in Richardson, TX or Argentina. Live chat is rarely available 24/7, and this department is open 24 hours, 7 days. It's hard to tell if companies like Plusnet offer customer care over live chat, so we started compiling this information and best alternatives from customers like you. Please keep sharing what you know about contacting Plusnet with GetHuman and keep sharing with others so we can together make customer service less frustrating.

Contacting Plusnet

While Plusnet does offer live chat as a way to get help, they also have a phone number. In total, there are 4 ways to get in touch with them. The best phone number for Plusnet is their 0800 432 0200 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. Know any other ways to contact Plusnet? Or is any of the information above inaccurate? Please let us know so we can keep sharing the best possible information with other customers.

Are Plusnet and GetHuman affiliated?

GetHuman and Plusnet have no relationship whatsoever. GetHuman has been a forum for customers to share tips with each other since the early 2000s and continues to be a resources to over 50 million US customers per year, as well as consumers around the globe. Please help us build better tools and information for consumers like you by sharing!

Plusnet Contact Info

Information that GetHuman and its users have gathered about how to best reach Plusnet
Plusnet Phone NumberMore Plusnet Contact Info

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