PepsiCo Live Chat

How to chat with PepsiCo by GetHuman

Live Chat with PepsiCo Agents
https://cu.pepsico.com/pepsi
Current Wait: 2 mins (avg 1)
Hours: Mon-Fri 9am-5pm EST
Click "Chat with us" on the bottom menu
Why did you want to chat with PepsiCo?

PepsiCo Live Support Statistics

Live chat starting pointhttps://cu.pepsico.com/pepsi
Call-back availableNO
Department you chat withCustomer Service
Chat center hoursMon-Fri 9am-5pm EST
Best time to chat2:30pm
Average wait1
Current wait2
Rank (overall)3
Alternate methodsphone or web or chat
Quality of communication81%
Quality of help58%
Customer votes26,219
Information last updatedThu Nov 26 2020 09:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number800-433-2652

Chatting with PepsiCo Customer Service

Live chat with PepsiCo by following these instructions. For better talking points and tips, be sure to tell us what kind of issue you are trying to message with PepsiCo about. We can usually help ensure a better outcome. This is the best way to live chat with PepsiCo because 6,180 customers have used it over the last 18 months to reach customer service and told us about it. Live chat is an excellent way to quickly get a human agent to talk to about your customer service problem and the wait times are usually shorter than they are for phone-based support. But sometimes chatting is inconvenient or not preferred, in which case PepsiCo usually prefer to call their phone number, which we provide a link to above. The department that mans the chat windows at https://cu.pepsico.com/pepsi are used to handling Where to buy, Complaint, Safety concern, Returns, Product information and other customer service issues. When you chat with PepsiCo agents, they are most likely chatting with you from their call center located in Westlake, TX or Philippines. Live chat is rarely available 24/7, and this department is open Mon-Fri 9am-5pm EST. It's hard to tell if companies like PepsiCo offer customer care over live chat, so we started compiling this information and best alternatives from customers like you. Please keep sharing what you know about contacting PepsiCo with GetHuman and keep sharing with others so we can together make customer service less frustrating.

Contacting PepsiCo

While PepsiCo does offer live chat as a way to get help, they also have a phone number. In total, there are 3 ways to get in touch with them. The best phone number for PepsiCo is their 800-433-2652 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. Know any other ways to contact PepsiCo? Or is any of the information above inaccurate? Please let us know so we can keep sharing the best possible information with other customers.

Are PepsiCo and GetHuman affiliated?

GetHuman and PepsiCo have no relationship whatsoever. GetHuman has been a forum for customers to share tips with each other since the early 2000s and continues to be a resources to over 50 million US customers per year, as well as consumers around the globe. Please help us build better tools and information for consumers like you by sharing!

PepsiCo Contact Info

Which Companies Offer Chat-based Customer Service?

Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!