PepsiCo Live Chat

How to chat with PepsiCo by GetHuman

Live Chat with PepsiCo Agents
https://cu.pepsico.com/pepsi
Click "Chat with us" on the bottom menu
Current Wait: 1 mins (avg 1)
Hours: Mon-Fri 9am-5pm EST
Why did you want to chat with PepsiCo?
Chat topic: Where to buyChat topic: ComplaintChat topic: Safety concernChat topic: ReturnsChat topic: Product informationWant to chat for a different reason

PepsiCo Live Support Statistics

Live chat starting point
https://cu.pepsico.com/pepsi
Call-back available
NO
Department you chat with
Customer Service
Chat center hours
Mon-Fri 9am-5pm EST
Best time to chat
10:45am
Average wait
1
Current wait
1
Rank (overall)
3
Alternate methods
phone or web or chat
Quality of communication
53%
Quality of help
31%
Customer votes
26,192
Information last updated
Thu Jul 19 2018 09:00:00 GMT+0000 (UTC)
Best phone number
800-433-2652

Chatting with PepsiCo Customer Service

Live chat with PepsiCo by following these instructions. For better talking points and tips, be sure to tell us what kind of issue you are trying to message with PepsiCo about. We can usually help ensure a better outcome. This is the best way to live chat with PepsiCo because 6,180 customers have used it over the last 18 months to reach customer service and told us about it. Live chat is an excellent way to quickly get a human agent to talk to about your customer service problem and the wait times are usually shorter than they are for phone-based support. But sometimes chatting is inconvenient or not preferred, in which case PepsiCo usually prefer to call their phone number, which we provide a link to above. The department that mans the chat windows at https://cu.pepsico.com/pepsi are used to handling Where to buy, Complaint, Safety concern, Returns, Product information and other customer service issues. When you chat with PepsiCo agents, they are most likely chatting with you from their call center located in Westlake, TX or Philippines. Live chat is rarely available 24/7, and this department is open Mon-Fri 9am-5pm EST. It's hard to tell if companies like PepsiCo offer customer care over live chat, so we started compiling this information and best alternatives from customers like you. Please keep sharing what you know about contacting PepsiCo with GetHuman and keep sharing with others so we can together make customer service less frustrating.

Contacting PepsiCo

While PepsiCo does offer live chat as a way to get help, they also have a phone number. In total, there are 3 ways to get in touch with them. The best phone number for PepsiCo is their 800-433-2652 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. Know any other ways to contact PepsiCo? Or is any of the information above inaccurate? Please let us know so we can keep sharing the best possible information with other customers.

PepsiCo Contact Info

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