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OfficeMax Customer Service

Phone Number & Contact Info

OfficeMax's Best Phone Number

800-463-3768
Toll-freeCalls Customer ServiceMost popular OfficeMax number

How do I talk to a live human at OfficeMax?

Direct to a human.

Does OfficeMax offer 24 hour customer service?

Not at this number; hours here are Mon-Sun 8am-12am ET. The least busy day is Tuesday, and the most busy day is Thursday.

How long will I wait on hold?

The average hold time is 2 minutes. The longest hold times are on Friday, and the shortest are on Monday. How is this calculated?

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this OfficeMax phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Direct to a human

What are the hours and when should I call?

OfficeMax operates the call center for this 800-463-3768 phone number Mon-Sun 8am-12am ET.  The short answer is that you should call on a Tuesday. This observation and the following section are based on analysis of a sample set of 14,441 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this OfficeMax phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like OfficeMax staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call OfficeMax is Tuesday. The most busy day to call is Thursday. Again, this is based on a sample of 14,441 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Monday. The longest wait in the queue on average occurs on Friday. 

The best time to call OfficeMax

In summation, the best day to call OfficeMax is Tuesday.  This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that OfficeMax staffs the call center well on Tuesday.

Why Customers Call OfficeMax

If you have time to do a bit of reading before you call OfficeMax, we recommend you read over some of our problem-specific articles.

Top OfficeMax customer service problems

Click the link above to get answers to just about any OfficeMax customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Information about why customers call OfficeMax is extracted from issues that customers have reported to GetHuman.
OfficeMax issues reported to GetHuman

More OfficeMax Customer Service Contacts

There are of course other ways to contact OfficeMax customer service besides the phone. Below we list the best ones, by medium.

OfficeMax Customer Service on X (formerly Twitter)

@officedepot - Customer Service
Use the link to connect with customer service through Twitter
OfficeMax, like many companies, provides customer service on the X platform (formerly Twitter). While it rarely entails live dialogue with a customer service rep, this channel can yield rapid response times and can be a useful option if you have an X/Twitter account.

OfficeMax Customer Help Desk / Web Support

help.officedepot.com - Customer Service
Online customer service support
As a last, sometimes only, resort- OfficeMax customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.

Conclusion and closing notes

This is OfficeMax's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a OfficeMax agent. This phone number is OfficeMax's best phone number because 86,645 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-463-3768 include Returns, Cancel order, Change order, Track order, Complaint and other customer service issues. Rather than trying to call OfficeMax first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web or twitter. In total, OfficeMax has 1 phone number. It's not always clear what is the best way to talk to OfficeMax representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for OfficeMax. The two organizations are not related. GetHuman builds free tools, researches information, and shares tips and tricks from other consumers to help customers of companies like OfficeMax. That can include tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep, or talk to a company's customer service operation for you. GetHuman believes that this fills an important gap between fragmented support models, makes the customer care experience more uniform, and even answers questions that businesses and agencies are reluctant to answer (but shouldn't be) - making the customer experience less confusing for all. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with others, we'll keep improving it.

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