Nevada Department of Motor Vehicle and Public Safety (DMV/RMV) Customer Service

Phone Number & Contact Information

702-486-4368
Calls Customer Service·Most popular Nevada Department of Motor Vehicle and Public Safety (DMV/RMV) number
Q:How do I get a live human at Nevada Department of Motor Vehicle and Public Safety (DMV/RMV)?
A:Press 2
Q:Does Nevada Department of Motor Vehicle and Public Safety (DMV/RMV) offer 24 hour customer service?
A:Not at this number; hours here are Mon-Fri 8am-5pm, Sat 8am-4pm PST. The least busy day is Tuesday, and the most busy day is Wednesday. Details
Q:How long will I have to wait on hold?
A:The average hold time is 3 minutes. The longest hold times are on Thursday, and the shortest are on Wednesday.
Read below for more aboutgetting a repmenuspromptshold timesbusy timesother contact information

How do I get through the phone menu to a real live person?

GetHuman researchers routinely call this Nevada Department of Motor Vehicle and Public Safety (DMV/RMV) phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Press 2
Here is how our research team describes the way the Nevada Department of Motor Vehicle and Public Safety (DMV/RMV) phone system greets you: Thank you for calling the Nevada Department of Motor Vehicles. Visit our website at dmv.nv for information on appointments and online services. That's dmv.nv.gov. Telephone agents are available to assist you during normal business hours, Monday through Friday, 8:00 a.m. to 5:00 p.m., excluding holidays. Please listen closely to the following options: To speak to a representative about vehicle registration, driver's license, identification cards, or to schedule a drive test, press 1. To use our automated system for information regarding vehicle registration, license or ID cards, or for office hours and locations, press 2. For titles or insurance issues, press 3. For the record section, press 4. For commercial Motor Carrier, press 5. For the revenue recovery section, for the off-highway vehicle unit, press 8.

What are the hours and when should I call?

Nevada Department of Motor Vehicle and Public Safety (DMV/RMV) operates the call center for this 702-486-4368 phone number Mon-Fri 8am-5pm, Sat 8am-4pm PT. The short answer is that you should call on a Tuesday. This observation and the following section are based on analysis of a sample set of 27 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Nevada Department of Motor Vehicle and Public Safety (DMV/RMV) phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Nevada Department of Motor Vehicle and Public Safety (DMV/RMV) staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Nevada Department of Motor Vehicle and Public Safety (DMV/RMV) is Tuesday. The most busy day to call is Wednesday. Again, this is based on a sample of 27 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Wednesday. The longest wait in the queue on average occurs on Thursday.
The best time to call
In summation, the best day to call Nevada Department of Motor Vehicle and Public Safety (DMV/RMV) is Tuesday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Nevada Department of Motor Vehicle and Public Safety (DMV/RMV) staffs the call center well on Tuesday.

My Experience Calling Nevada Department of Motor Vehicle and Public Safety (DMV/RMV) at this Number

Aug 11, 2023

The Nevada Department of Motor Vehicle and Public Safety makes it clear that they prefer people to visit their online website for services. The recording greets callers by asking them to go to the online website to take care of many services. It then lists a lengthy directory that includes everything from vehicle registration to driving tests to car titles and commercial carriers. There is no option to wait and talk to a representative. I prefer to speak to someone, but since there wasn't an option, I pressed 1. 

My primary goal was to speak to someone about the materials I would need to have with me for my daughter to take the driver's exam. I also wanted to know what the process would entail and how long it would take. These are questions I knew that I would not find online, which is why I was using the automated system. The directory said to choose option one for scheduling a driver's test, so I was a bit put off when option one instead took me to the DMV centralized call center. 

It was a bit off-putting to be dumped into another call bank that seemed to offer almost the exact same things that the first one did, but after hanging up and calling again, I quickly realized I would have to just navigate another directory. 

Also, noteworthy is the assistance that callers go online for help. The first thing the DMV centralized call center does before even listing any options is to recite a long list of things they refuse to help with over the phone. Callers are strictly instructed that if they want to pay any fees, complete a transaction, or take care of several other options, they must go online. 

Once again, I did not want to go online, so I chose option 1 again for driver's tests and ID cards and waited. This time I was actually added to a queue to talk to someone, and nice call music was played while I waited. Every so once in a while, a recording would say that "calls are answered in the order in which they are received." It took about 15 minutes for someone to answer the phone. I called around 3 p.m., so I cannot say whether this is normal.

The person told me they could not give me an exact timetable, but the appointments were booked for half an hour. They also listed the items I would need to take with me. They were professional, and I got my answers, but I think the customer service could have been nicer. 

Jeff truly believes that all customers deserve good service. He’s been building tools, inventing phone tree hacks and helping customers since before his days at GetHuman. He's also a Google GDE and involved in the Angular community.

More Ways to Contact Nevada Department of Motor Vehicle and Public Safety (DMV/RMV) Customer Service

There are of course other ways to contact Nevada Department of Motor Vehicle and Public Safety (DMV/RMV) customer service besides the phone. Below we list the best ones, by medium.
Nevada Department of Motor Vehicle and Public Safety (DMV/RMV)'s website
As a last, sometimes only, resort- Nevada Department of Motor Vehicle and Public Safety (DMV/RMV) customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.

Conclusion and closing notes

This is Nevada Department of Motor Vehicle and Public Safety (DMV/RMV)'s best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Nevada Department of Motor Vehicle and Public Safety (DMV/RMV) agent. This phone number is Nevada Department of Motor Vehicle and Public Safety (DMV/RMV)'s best phone number because 162 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 702-486-4368 include Local services, File a report, Complaint and other customer service issues. Rather than trying to call Nevada Department of Motor Vehicle and Public Safety (DMV/RMV) first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, Nevada Department of Motor Vehicle and Public Safety (DMV/RMV) has 1 phone number. It's not always clear what is the best way to talk to Nevada Department of Motor Vehicle and Public Safety (DMV/RMV) representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Nevada Department of Motor Vehicle and Public Safety (DMV/RMV). The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Nevada Department of Motor Vehicle and Public Safety (DMV/RMV). For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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  1. Nevada Department of Motor Vehicle and Public Safety (DMV/RMV) Customer Service Phone & Contact Info