Lego.com Live Chat

How to chat with Lego.com by GetHuman

Live Chat with Lego.com Agents
https://wwwsecure.us.lego.com/en-us/service
Click "Chat Now" on the right
Current Wait: 3 mins (avg 1)
Hours: Mon-Fri 8am-10pm, Sat-Sun 10am-6pm EST
Why did you want to chat with Lego.com?
Chat topic: ReturnsChat topic: Cancel orderChat topic: Change orderChat topic: Track orderChat topic: ComplaintWant to chat for a different reason

Lego.com Live Support Statistics

Live chat starting point
https://wwwsecure.us.lego.com/en-us/service
Call-back available
NO
Department you chat with
Customer Service
Chat center hours
Mon-Fri 8am-10pm, Sat-Sun 10am-6pm EST
Best time to chat
9:30am
Average wait
1
Current wait
3
Rank (overall)
3
Alternate methods
phone or web or chat
Quality of communication
64%
Quality of help
35%
Customer votes
63,613
Information last updated
Sun Jul 15 2018 08:00:00 GMT+0000 (UTC)
Best phone number
800-838-9647

Chatting with Lego.com Customer Service

Live chat with Lego.com by following these instructions. For better talking points and tips, be sure to tell us what kind of issue you are trying to message with Lego.com about. We can usually help ensure a better outcome. This is the best way to live chat with Lego.com because 828 customers have used it over the last 18 months to reach customer service and told us about it. Live chat is an excellent way to quickly get a human agent to talk to about your customer service problem and the wait times are usually shorter than they are for phone-based support. But sometimes chatting is inconvenient or not preferred, in which case Lego.com usually prefer to call their phone number, which we provide a link to above. The department that mans the chat windows at https://wwwsecure.us.lego.com/en-us/service are used to handling Returns, Cancel order, Change order, Track order, Complaint and other customer service issues. When you chat with Lego.com agents, they are most likely chatting with you from their call center located in Jacksonville, FL or Mexico. Live chat is rarely available 24/7, and this department is open Mon-Fri 8am-10pm, Sat-Sun 10am-6pm EST. It's hard to tell if companies like Lego.com offer customer care over live chat, so we started compiling this information and best alternatives from customers like you. Please keep sharing what you know about contacting Lego.com with GetHuman and keep sharing with others so we can together make customer service less frustrating.

Contacting Lego.com

While Lego.com does offer live chat as a way to get help, they also have a phone number. In total, there are 3 ways to get in touch with them. The best phone number for Lego.com is their 800-838-9647 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. Know any other ways to contact Lego.com? Or is any of the information above inaccurate? Please let us know so we can keep sharing the best possible information with other customers.

Lego.com Contact Info

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