KitchenAid Live Chat
How to chat with KitchenAid by GetHuman
https://www.kitchenaid.com/resources/contact-us.htmlLive Chat with KitchenAid Agents
- Chat is available Mon-Tue 8am-8pm, Wed-Fri 9am-7pm EST.
- The average wait time (for agents to join) is 1 minutes.
- Current estimated wait time for an agent to join your chat window is 2 mins.
Despite the fact that KitchenAid has a live chat function, most customers prefer to talk to an agent over the phone. The most cited reason is that customers believe that phone-based agents are more empowered to help them with their issue.
Topics from recent customer chat windows
My Artisan Kitchen Aid mixer has no power*One year old. Used no more than twice.*Serial...
Mixer stopped working
I ordered a counter top mixer online from Kitchenaid and they have my address wrong...
Need phone numbers for certified kitchen aid repair in my area. Kitchen aid stand mixer
Can't get a hold of anybody computer don't recognize my order number
Lost package, was supposed to be delivered a month and a half ago called several times...
submit rebate - currently the online rebate states I have an error, yet I have picked f...
My kitchen aid mixer has come apart. The silver pin that holds the mixer together has w...
called numerous times and always put on hold for long period of time. Unable to reach a...
Received a KitchenAid hand mixer the day before Thanksgiving ****. Have not used it be...
Good Afternoon,*Hello my name is Stefanie Morrison. I am a Culinary Arts teacher at th...
Kitchenaid said they would replace my blender that was under warranty with model KSB...
Hello , my kitchen mixer stoped working on me last night . How can I get a replacement?
I have a tea kettle by kitchen aid. The handle is ver loose and im afraid of burning my self
Help me with my issueKitchenAid Live Support Statistics
Live chat starting pointhttps://www.kitchenaid.com/resources/contact-us.html
Department you chat withCustomer Service
Chat center hoursMon-Tue 8am-8pm, Wed-Fri 9am-7pm EST
Best time to chat10:15am
Average wait1
Current wait2
Rank (overall)6
Alternate methodsphone or email or web or chat or facebook or twitter
Quality of communication59%
Quality of help59%
Customer votes35,660
Information last updatedSat Apr 20 2024 08:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number800-422-1230
Chatting with KitchenAid Customer Service
Live chat with KitchenAid by following these instructions. For better talking points and tips, be sure to tell us what kind of issue you are trying to message with KitchenAid about. We can usually help ensure a better outcome. This is the best way to live chat with KitchenAid because 13,086 customers have used it over the last 18 months to reach customer service and told us about it. Live chat is an excellent way to quickly get a human agent to talk to about your customer service problem and the wait times are usually shorter than they are for phone-based support. But sometimes chatting is inconvenient or not preferred, in which case KitchenAid usually prefer to call their phone number, which we provide a link to above. The department that mans the chat windows at https://www.kitchenaid.com/resources/contact-us.html are used to handling Returns, Repairs, Technical Support, Complaint, Warranty and other customer service issues. When you chat with KitchenAid agents, they are most likely chatting with you from their call center located in Philippines. Live chat is rarely available 24/7, and this department is open Mon-Tue 8am-8pm, Wed-Fri 9am-7pm EST. It's hard to tell if companies like KitchenAid offer customer care over live chat, so we started compiling this information and best alternatives from customers like you. Please keep sharing what you know about contacting KitchenAid with GetHuman and keep sharing with others so we can together make customer service less frustrating.
Contacting KitchenAid
While KitchenAid does offer live chat as a way to get help, they also have a phone number. In total, there are 8 ways to get in touch with them. The best phone number for KitchenAid is their 800-422-1230 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. Know any other ways to contact KitchenAid? Or is any of the information above inaccurate? Please let us know so we can keep sharing the best possible information with other customers.
Are KitchenAid and GetHuman affiliated?
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