HTC Live Chat

How to chat with HTC by GetHuman

Live Chat with HTC Agents
http://htc.cust-serv.com/chat.aspx
Enter information to begin online chat
Current Wait: 37 mins (avg 26)
Hours: 8am-8pm EST
Why did you want to chat with HTC?
Chat topic: Technical supportChat topic: WarrantyChat topic: Unlock my deviceChat topic: RecallChat topic: UpgradeWant to chat for a different reason

HTC Live Support Statistics

Live chat starting point
http://htc.cust-serv.com/chat.aspx
Call-back available
NO
Department you chat with
Technical Support
Chat center hours
8am-8pm EST
Best time to chat
1:15pm
Average wait
26
Current wait
37
Rank (overall)
2
Alternate methods
phone or chat or web
Quality of communication
61%
Quality of help
73%
Customer votes
67,180
Information last updated
Fri Jul 20 2018 09:00:00 GMT+0000 (UTC)
Best phone number
866-449-8358

Chatting with HTC Customer Service

Live chat with HTC by following these instructions. For better talking points and tips, be sure to tell us what kind of issue you are trying to message with HTC about. We can usually help ensure a better outcome. This is the best way to live chat with HTC because 8,832 customers have used it over the last 18 months to reach customer service and told us about it. Live chat is an excellent way to quickly get a human agent to talk to about your customer service problem and the wait times are usually shorter than they are for phone-based support. But sometimes chatting is inconvenient or not preferred, in which case HTC usually prefer to call their phone number, which we provide a link to above. The department that mans the chat windows at http://htc.cust-serv.com/chat.aspx are used to handling Technical support, Warranty, Unlock my device, Recall, Upgrade and other customer service issues. When you chat with HTC agents, they are most likely chatting with you from their call center located in Tampa, FL or Philippines. Live chat is rarely available 24/7, and this department is open 8am-8pm EST. It's hard to tell if companies like HTC offer customer care over live chat, so we started compiling this information and best alternatives from customers like you. Please keep sharing what you know about contacting HTC with GetHuman and keep sharing with others so we can together make customer service less frustrating.

Contacting HTC

While HTC does offer live chat as a way to get help, they also have a phone number. In total, there are 3 ways to get in touch with them. The best phone number for HTC is their 866-449-8358 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. Know any other ways to contact HTC? Or is any of the information above inaccurate? Please let us know so we can keep sharing the best possible information with other customers.

HTC Contact Info

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