HTC Live Chat

How to chat with HTC by GetHuman

Live Chat with HTC Agents
http://htc.cust-serv.com/chat.aspx
Current Wait: 34 mins (avg 26)
Hours: 8am-8pm EST
Enter information to begin online chat
Why did you want to chat with HTC?
Often when you describe your issue in more detail, GetHuman can surface an appropriate help guide or else find the right contact information for your specific issue.

Topics from recent customer chat windows

**** htc *** ***** ***** ****** **** ** *HT**HBZ...
Hello Delta! We are a Atlanta Robotics team in the First Tech Challenge, and the First...
Hello CodeSmith Dev! We are a Atlanta Robotics team in the First Tech Challenge, and th...
Sent my phone in for repairs, they gave me a case number and tracking number, and the f...
Help me with my issue

HTC Live Support Statistics

Live chat starting pointhttp://htc.cust-serv.com/chat.aspx
Call-back availableNO
Department you chat withTechnical Support
Chat center hours8am-8pm EST
Best time to chat3:45pm
Average wait26
Current wait34
Rank (overall)2
Alternate methodsphone or chat or web
Quality of communication63%
Quality of help75%
Customer votes67,178
Information last updatedSat May 14 2022 09:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number866-449-8358

Chatting with HTC Customer Service

Live chat with HTC by following these instructions. For better talking points and tips, be sure to tell us what kind of issue you are trying to message with HTC about. We can usually help ensure a better outcome. This is the best way to live chat with HTC because 8,832 customers have used it over the last 18 months to reach customer service and told us about it. Live chat is an excellent way to quickly get a human agent to talk to about your customer service problem and the wait times are usually shorter than they are for phone-based support. But sometimes chatting is inconvenient or not preferred, in which case HTC usually prefer to call their phone number, which we provide a link to above. The department that mans the chat windows at http://htc.cust-serv.com/chat.aspx are used to handling Upgrade, Warranty, Unlock my device, Technical support, Recall and other customer service issues. When you chat with HTC agents, they are most likely chatting with you from their call center located in Tampa, FL or Philippines. Live chat is rarely available 24/7, and this department is open 8am-8pm EST. It's hard to tell if companies like HTC offer customer care over live chat, so we started compiling this information and best alternatives from customers like you. Please keep sharing what you know about contacting HTC with GetHuman and keep sharing with others so we can together make customer service less frustrating.

Contacting HTC

While HTC does offer live chat as a way to get help, they also have a phone number. In total, there are 3 ways to get in touch with them. The best phone number for HTC is their 866-449-8358 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. Know any other ways to contact HTC? Or is any of the information above inaccurate? Please let us know so we can keep sharing the best possible information with other customers.

Are HTC and GetHuman affiliated?

GetHuman and HTC have no relationship whatsoever. GetHuman has been a forum for customers to share tips with each other since the early 2000s and continues to be a resources to over 50 million US customers per year, as well as consumers around the globe. Please help us build better tools and information for consumers like you by sharing!

HTC Contact Info

Information that GetHuman and its users have gathered about how to best reach HTC
HTC Live Chat

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