Google Play Live Chat

How to chat with Google Play by GetHuman

Google Play Live Support Statistics

Live chat starting point
https://play.google.com/store/account?hl=en
Call-back available
NO
Department you chat with
Customer Service
Chat center hours
24 hours, 7 days
Best time to chat
3:30pm
Average wait
1
Current wait
3
Rank (overall)
2
Alternate methods
phone or chat
Quality of communication
64%
Quality of help
68%
Customer votes
29,596
Information last updated
Sat Apr 21 2018 08:00:00 GMT+0000 (UTC)
Best phone number
855-836-3987

Chatting with Google Play Customer Service

Live chat with Google Play by following these instructions. For better talking points and tips, be sure to tell us what kind of issue you are trying to message with Google Play about. We can usually help ensure a better outcome. This is the best way to live chat with Google Play because 138,996 customers have used it over the last 18 months to reach customer service and told us about it. Live chat is an excellent way to quickly get a human agent to talk to about your customer service problem and the wait times are usually shorter than they are for phone-based support. But sometimes chatting is inconvenient or not preferred, in which case Google Play usually prefer to call their phone number, which we provide a link to above. The department that mans the chat windows at https://play.google.com/store/account?hl=en are used to handling Update Credit or Debit Card, Technical Support, Update Account Information, Recover Account, Refund or Suspicious Charges and other customer service issues. When you chat with Google Play agents, they are most likely chatting with you from their call center located in California or India. Live chat is rarely available 24/7, and this department is open 24 hours, 7 days. It's hard to tell if companies like Google Play offer customer care over live chat, so we started compiling this information and best alternatives from customers like you. Please keep sharing what you know about contacting Google Play with GetHuman and keep sharing with others so we can together make customer service less frustrating.

Contacting Google Play

While Google Play does offer live chat as a way to get help, they also have a phone number. In total, there are 2 ways to get in touch with them. The best phone number for Google Play is their 855-836-3987 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. Know any other ways to contact Google Play? Or is any of the information above inaccurate? Please let us know so we can keep sharing the best possible information with other customers.

Google Play Contact Info

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