Google Play Live Chat

How to chat with Google Play by GetHuman

Live Chat with Google Play Agents
Current Wait: 2 mins (avg 1)
Hours: 24 hours, 7 days
Click the "Help Icon" and then click "Live Chat" on the menu that appears
Why did you want to chat with Google Play?
Often when you describe your issue in more detail, GetHuman can surface an appropriate help guide or else find the right contact information for your specific issue.

Topics from recent customer chat windows

Need to download app but everytime I try it just loads then freezes
Thanks children Lucca and Leileah Lopez Padilla have been kidnapped by the state o...
Plz refund my amont **** in google pay
Sent money **** in google play recharge by my mistek I want to sent money in google pay...
Sar mere mobile mein play store mein language change ho gaya hai Turki mein change ho g...
I have had multiple payments come from my bank. This is getting a joke now and I would...
My card can’t be accessed and I got my balance on it. Please help me get my card access...
I downloaded real winning games have cashed out on quit a few games done all my spins a...
How do I know if a Google Play card has been used?
My account got deleted which had ****.w
My account got deleted which had ****.
Suddenly my amount send to Google Play actually I want to send Google pay
i am transfer amount in google pay account , but transfer to google play account so ple...
Bought a package on animal kingdom and didn't receive my gems
Help me with my issue

Google Play Live Support Statistics

Live chat starting point
Call-back availableNO
Department you chat withCustomer Service
Chat center hours24 hours, 7 days
Best time to chat10:45am
Average wait1
Current wait2
Rank (overall)2
Alternate methodsphone or chat
Quality of communication69%
Quality of help73%
Customer votes29,602
Information last updatedWed May 18 2022 08:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number855-836-3987

Chatting with Google Play Customer Service

Live chat with Google Play by following these instructions. For better talking points and tips, be sure to tell us what kind of issue you are trying to message with Google Play about. We can usually help ensure a better outcome. This is the best way to live chat with Google Play because 138,996 customers have used it over the last 18 months to reach customer service and told us about it. Live chat is an excellent way to quickly get a human agent to talk to about your customer service problem and the wait times are usually shorter than they are for phone-based support. But sometimes chatting is inconvenient or not preferred, in which case Google Play usually prefer to call their phone number, which we provide a link to above. The department that mans the chat windows at are used to handling Update Account Information, Technical Support, Recover Account, Refund or Suspicious Charges, Gift Card Won't Load and other customer service issues. When you chat with Google Play agents, they are most likely chatting with you from their call center located in California or India. Live chat is rarely available 24/7, and this department is open 24 hours, 7 days. It's hard to tell if companies like Google Play offer customer care over live chat, so we started compiling this information and best alternatives from customers like you. Please keep sharing what you know about contacting Google Play with GetHuman and keep sharing with others so we can together make customer service less frustrating.

Contacting Google Play

While Google Play does offer live chat as a way to get help, they also have a phone number. In total, there are 2 ways to get in touch with them. The best phone number for Google Play is their 855-836-3987 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. Know any other ways to contact Google Play? Or is any of the information above inaccurate? Please let us know so we can keep sharing the best possible information with other customers.

Are Google Play and GetHuman affiliated?

GetHuman and Google Play have no relationship whatsoever. GetHuman has been a forum for customers to share tips with each other since the early 2000s and continues to be a resources to over 50 million US customers per year, as well as consumers around the globe. Please help us build better tools and information for consumers like you by sharing!

Speak to An Expert Now

We partner with a US-based expert help site to provide you with tech support 24/7. Enjoy a $1 one-week trial membership and chat with a live expert now.
Chat with an Expert Now

Google Play Contact Info

Information that GetHuman and its users have gathered about how to best reach Google Play
Google Play Live Chat

Which Companies Offer Chat-based Customer Service?

Paying Too Much for Internet?

We created a free, impartial concierge you can speak to right now that can compare TV, cable, phone, and Internet deals in your area. Are you already getting the best deal? Call now and talk to a real, live person who can tell you what promotions you are missing out on.

Talk to Us Now: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies
Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!