General Motors (GM) Live Chat

How to chat with General Motors (GM) by GetHuman

Live Chat with General Motors (GM) Agents
http://www.gm.com/toolbar/contactUs.html
Click "Chat Now"
Current Wait: 3 mins (avg 1)
Hours: Mon-Thu 7am-8pm, Fri 7am-7pm, Sat 7am-4pm CST
Why did you want to chat with General Motors (GM)?
Chat topic: RecallChat topic: WarrantyChat topic: RepairChat topic: Technical supportChat topic: General questionsWant to chat for a different reason

General Motors (GM) Live Support Statistics

Live chat starting point
http://www.gm.com/toolbar/contactUs.html
Call-back available
NO
Department you chat with
Customer Service
Chat center hours
Mon-Thu 7am-8pm, Fri 7am-7pm, Sat 7am-4pm CST
Best time to chat
3:15pm
Average wait
1
Current wait
3
Rank (overall)
3
Alternate methods
phone or web or chat
Quality of communication
45%
Quality of help
53%
Customer votes
31,870
Information last updated
Sat Jul 14 2018 10:00:00 GMT+0000 (UTC)
Best phone number
800-462-8782

Chatting with General Motors (GM) Customer Service

Live chat with General Motors (GM) by following these instructions. For better talking points and tips, be sure to tell us what kind of issue you are trying to message with General Motors (GM) about. We can usually help ensure a better outcome. This is the best way to live chat with General Motors (GM) because 35,052 customers have used it over the last 18 months to reach customer service and told us about it. Live chat is an excellent way to quickly get a human agent to talk to about your customer service problem and the wait times are usually shorter than they are for phone-based support. But sometimes chatting is inconvenient or not preferred, in which case General Motors (GM) usually prefer to call their phone number, which we provide a link to above. The department that mans the chat windows at http://www.gm.com/toolbar/contactUs.html are used to handling Recall, Warranty, Repair, Technical support, General questions and other customer service issues. When you chat with General Motors (GM) agents, they are most likely chatting with you from their call center located in Michigan. Live chat is rarely available 24/7, and this department is open Mon-Thu 7am-8pm, Fri 7am-7pm, Sat 7am-4pm CST. It's hard to tell if companies like General Motors (GM) offer customer care over live chat, so we started compiling this information and best alternatives from customers like you. Please keep sharing what you know about contacting General Motors (GM) with GetHuman and keep sharing with others so we can together make customer service less frustrating.

Contacting General Motors (GM)

While General Motors (GM) does offer live chat as a way to get help, they also have a phone number. In total, there are 3 ways to get in touch with them. The best phone number for General Motors (GM) is their 800-462-8782 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. Know any other ways to contact General Motors (GM)? Or is any of the information above inaccurate? Please let us know so we can keep sharing the best possible information with other customers.

General Motors (GM) Contact Info

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