General Motors Live Chat

How to chat with General Motors by GetHuman

https://my.gmc.com/contact
Live Chat with General Motors Agents
  • Chat is available Mon-Fri 8am-12am, Sat 9am-12-am, Sun 11am-12am EST.
  • The average wait time (for agents to join) is 1 minutes.
  • Current estimated wait time for an agent to join your chat window is 2 mins.
Despite the fact that General Motors has a live chat function, most customers prefer to talk to an agent over the phone. The most cited reason is that customers believe that phone-based agents are more empowered to help them with their issue.

Topics from recent customer chat windows

Hi, I am contacting you to ask a question about the company that manufactures the runni...
I want to Thank you all for designing a car that saved the lives of my daughter her hus...
I have bought a **** Chevy Camaro * year * month ago and * months after i have been ha...
my email has been changed from *****@***.com to *****@***.com and I thought you have al...
would like to know a shipping date for *gchtcen*n******* colorado on order to era nor...
I am having trouble contacting Marcus to discuss my gm card transfer to them. I have ca...
Airbag did not deploy
December **th ****** To Mary Barra At The General Motors Corporation...
**** rst Silverado driver’s seat has play & clunks when starting out & stopping!! Deale...
We purchased a new Chevy Truck **** earlier in the year. It needs a part to finish rep...
I recently purchased a used **** Envision Avenir Vin * LRBFZRR**MD****** with *** mile...
Changed my steering column on my ** gmc sierra cause someone tried to steal it and now...
I changed out my steering column on my ** gmc sierra cause someone tried to steal it bu...
I need to talk to someone because my payment for one **** will be late and I need to re...
Help me with my issue

General Motors Live Support Statistics

Live chat starting pointhttps://my.gmc.com/contact
Department you chat withCustomer Service
Chat center hoursMon-Fri 8am-12am, Sat 9am-12-am, Sun 11am-12am EST
Best time to chat9:30am
Average wait1
Current wait2
Rank (overall)3
Alternate methodsphone or web or chat
Quality of communication47%
Quality of help51%
Customer votes31,872
Information last updatedSat Mar 16 2024 10:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number800-462-8782

Chatting with General Motors Customer Service

Live chat with General Motors by following these instructions. For better talking points and tips, be sure to tell us what kind of issue you are trying to message with General Motors about. We can usually help ensure a better outcome. This is the best way to live chat with General Motors because 35,052 customers have used it over the last 18 months to reach customer service and told us about it. Live chat is an excellent way to quickly get a human agent to talk to about your customer service problem and the wait times are usually shorter than they are for phone-based support. But sometimes chatting is inconvenient or not preferred, in which case General Motors usually prefer to call their phone number, which we provide a link to above. The department that mans the chat windows at https://my.gmc.com/contact are used to handling Repair, Recall, Warranty, Technical support, General questions and other customer service issues. When you chat with General Motors agents, they are most likely chatting with you from their call center located in Michigan. Live chat is rarely available 24/7, and this department is open Mon-Fri 8am-12am, Sat 9am-12-am, Sun 11am-12am EST. It's hard to tell if companies like General Motors offer customer care over live chat, so we started compiling this information and best alternatives from customers like you. Please keep sharing what you know about contacting General Motors with GetHuman and keep sharing with others so we can together make customer service less frustrating.

Contacting General Motors

While General Motors does offer live chat as a way to get help, they also have a phone number. In total, there are 3 ways to get in touch with them. The best phone number for General Motors is their 800-462-8782 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. Know any other ways to contact General Motors? Or is any of the information above inaccurate? Please let us know so we can keep sharing the best possible information with other customers.

Are General Motors and GetHuman affiliated?

GetHuman and General Motors have no relationship whatsoever. GetHuman has been a forum for customers to share tips with each other since the early 2000s and continues to be a resources to over 50 million US customers per year, as well as consumers around the globe. Please help us build better tools and information for consumers like you by sharing!

General Motors Contact Info

Information that GetHuman and its users have gathered about how to best reach General Motors
General Motors Phone NumberMore General Motors Contact Info

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