Cincinnati Bell Live Chat

How to chat with Cincinnati Bell by GetHuman

https://www.cincinnatibell.com/help-center/contact-us
Live Chat with Cincinnati Bell Agents
  • Chat is available Mon-Fri 7:30am-9pm, Sat-Sun 10am-7pm EST.
  • The average wait time (for agents to join) is 1 minutes.
  • Current estimated wait time for an agent to join your chat window is 3 mins.
Despite the fact that Cincinnati Bell has a live chat function, most customers prefer to talk to an agent over the phone. The most cited reason is that customers believe that phone-based agents are more empowered to help them with their issue.

Cincinnati Bell Live Support Statistics

Live chat starting pointhttps://www.cincinnatibell.com/help-center/contact-us
Department you chat withCustomer Service
Chat center hoursMon-Fri 7:30am-9pm, Sat-Sun 10am-7pm EST
Best time to chat3pm
Average wait1
Current wait3
Rank (overall)3
Alternate methodsphone or web or chat or twitter or facebook or email
Quality of communication72%
Quality of help48%
Customer votes61,858
Information last updatedTue Apr 16 2024 08:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number888-246-2355

Chatting with Cincinnati Bell Customer Service

Live chat with Cincinnati Bell by following these instructions. For better talking points and tips, be sure to tell us what kind of issue you are trying to message with Cincinnati Bell about. We can usually help ensure a better outcome. This is the best way to live chat with Cincinnati Bell because 4,968 customers have used it over the last 18 months to reach customer service and told us about it. Live chat is an excellent way to quickly get a human agent to talk to about your customer service problem and the wait times are usually shorter than they are for phone-based support. But sometimes chatting is inconvenient or not preferred, in which case Cincinnati Bell usually prefer to call their phone number, which we provide a link to above. The department that mans the chat windows at https://www.cincinnatibell.com/help-center/contact-us are used to handling Setup an account, Question, Complaint and other customer service issues. When you chat with Cincinnati Bell agents, they are most likely chatting with you from their call center located in St. Louis, MO or Argentina. Live chat is rarely available 24/7, and this department is open Mon-Fri 7:30am-9pm, Sat-Sun 10am-7pm EST. It's hard to tell if companies like Cincinnati Bell offer customer care over live chat, so we started compiling this information and best alternatives from customers like you. Please keep sharing what you know about contacting Cincinnati Bell with GetHuman and keep sharing with others so we can together make customer service less frustrating.

Contacting Cincinnati Bell

While Cincinnati Bell does offer live chat as a way to get help, they also have a phone number. In total, there are 6 ways to get in touch with them. The best phone number for Cincinnati Bell is their 888-246-2355 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. Know any other ways to contact Cincinnati Bell? Or is any of the information above inaccurate? Please let us know so we can keep sharing the best possible information with other customers.

Are Cincinnati Bell and GetHuman affiliated?

GetHuman and Cincinnati Bell have no relationship whatsoever. GetHuman has been a forum for customers to share tips with each other since the early 2000s and continues to be a resources to over 50 million US customers per year, as well as consumers around the globe. Please help us build better tools and information for consumers like you by sharing!

Cincinnati Bell Contact Info

Information that GetHuman and its users have gathered about how to best reach Cincinnati Bell
Cincinnati Bell Phone NumberMore Cincinnati Bell Contact Info

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