Catherines Live Chat

How to chat with Catherines by GetHuman

https://www.catherines.com/help-page?cid=account-shopping-el
Live Chat with Catherines Agents
  • Chat is available 24 hours, 7 days.
  • The average wait time (for agents to join) is 1 minutes.
  • Current estimated wait time for an agent to join your chat window is 2 mins.
Despite the fact that Catherines has a live chat function, most customers prefer to talk to an agent over the phone. The most cited reason is that customers believe that phone-based agents are more empowered to help them with their issue.

Catherines Live Support Statistics

Live chat starting pointhttps://www.catherines.com/help-page?cid=account-shopping-el
Department you chat withCustomer Service
Chat center hours24 hours, 7 days
Best time to chat1:15pm
Average wait1
Current wait2
Rank (overall)4
Alternate methodsphone or web or chat
Quality of communication71%
Quality of help72%
Customer votes29,819
Information last updatedTue Apr 16 2024 08:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number800-489-3616

Chatting with Catherines Customer Service

Live chat with Catherines by following these instructions. For better talking points and tips, be sure to tell us what kind of issue you are trying to message with Catherines about. We can usually help ensure a better outcome. This is the best way to live chat with Catherines because 1,764 customers have used it over the last 18 months to reach customer service and told us about it. Live chat is an excellent way to quickly get a human agent to talk to about your customer service problem and the wait times are usually shorter than they are for phone-based support. But sometimes chatting is inconvenient or not preferred, in which case Catherines usually prefer to call their phone number, which we provide a link to above. The department that mans the chat windows at https://www.catherines.com/help-page?cid=account-shopping-el are used to handling Returns, Cancel order, Change order, Track order, Complaint and other customer service issues. When you chat with Catherines agents, they are most likely chatting with you from their call center located in Irving, TX or Honduras. Live chat is rarely available 24/7, and this department is open 24 hours, 7 days. It's hard to tell if companies like Catherines offer customer care over live chat, so we started compiling this information and best alternatives from customers like you. Please keep sharing what you know about contacting Catherines with GetHuman and keep sharing with others so we can together make customer service less frustrating.

Contacting Catherines

While Catherines does offer live chat as a way to get help, they also have a phone number. In total, there are 4 ways to get in touch with them. The best phone number for Catherines is their 800-489-3616 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. Know any other ways to contact Catherines? Or is any of the information above inaccurate? Please let us know so we can keep sharing the best possible information with other customers.

Are Catherines and GetHuman affiliated?

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Catherines Contact Info

Information that GetHuman and its users have gathered about how to best reach Catherines
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