Catherines Live Chat

How to chat with Catherines by GetHuman

Live Chat with Catherines Agents
https://catherines.lanebryant.com/custserv/custserv.jsp?id=59#59
Click "Chat With Us"
Current Wait: 2 mins (avg 1)
Hours: Mon-Sat 8am-10pm EST
Why did you want to chat with Catherines?
Chat topic: ReturnsChat topic: Cancel orderChat topic: Change orderChat topic: Track orderChat topic: ComplaintWant to chat for a different reason

Catherines Live Support Statistics

Live chat starting point
https://catherines.lanebryant.com/custserv/custserv.jsp?id=59#59
Call-back available
NO
Department you chat with
Customer Service
Chat center hours
Mon-Sat 8am-10pm EST
Best time to chat
3pm
Average wait
1
Current wait
2
Rank (overall)
3
Alternate methods
phone or web or chat
Quality of communication
70%
Quality of help
73%
Customer votes
29,820
Information last updated
Tue Nov 13 2018 08:00:00 GMT+0000 (UTC)
Best phone number
866-886-4720

Chatting with Catherines Customer Service

Live chat with Catherines by following these instructions. For better talking points and tips, be sure to tell us what kind of issue you are trying to message with Catherines about. We can usually help ensure a better outcome. This is the best way to live chat with Catherines because 1,764 customers have used it over the last 18 months to reach customer service and told us about it. Live chat is an excellent way to quickly get a human agent to talk to about your customer service problem and the wait times are usually shorter than they are for phone-based support. But sometimes chatting is inconvenient or not preferred, in which case Catherines usually prefer to call their phone number, which we provide a link to above. The department that mans the chat windows at https://catherines.lanebryant.com/custserv/custserv.jsp?id=59#59 are used to handling Returns, Cancel order, Change order, Track order, Complaint and other customer service issues. When you chat with Catherines agents, they are most likely chatting with you from their call center located in Irving, TX or Honduras. Live chat is rarely available 24/7, and this department is open Mon-Sat 8am-10pm EST. It's hard to tell if companies like Catherines offer customer care over live chat, so we started compiling this information and best alternatives from customers like you. Please keep sharing what you know about contacting Catherines with GetHuman and keep sharing with others so we can together make customer service less frustrating.

Contacting Catherines

While Catherines does offer live chat as a way to get help, they also have a phone number. In total, there are 3 ways to get in touch with them. The best phone number for Catherines is their 866-886-4720 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. Know any other ways to contact Catherines? Or is any of the information above inaccurate? Please let us know so we can keep sharing the best possible information with other customers.

Catherines Contact Info

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