How do I talk to a human at this Catherines number?
A:Press 2 at the first menu, then press 3.
Q:
Does this phone number work 24/7?
A:No. Hours for this phone number are Mon-Sat 8am-10pm EST.The least busy day is Monday, and the most busy day is Thursday.See below for more and to learn where this data comes from.
Q:
How long will I have to wait to speak to Catherines Product Support?
A:The average hold time is 3 minutes.The longest hold times are on Wednesday, and the shortest are on Monday.
This is the #2 most popular Catherines phone number out of 2. Click above to go back to the main customer service number and other contact information, including Catherines email addresses, twitter handles, and live chat options.
How do I get through the phone menu to a real live person?
GetHuman researchers routinely call this Catherines phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Press 2 at the first menu, then press 3.
Here is how our research team describes the way the Catherines phone system greets you: Recently placed orders, press 1. New orders, press 2. Credit account questions or to make a payment, press 3. For all other questions, press 4.
Below are some clips we've found from Catherines's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
Heard when the phone system first answers
"Welcome to Katherine's.
This call may be monitored and recorded for record keeping training, and quality assurance purposes.
By shopping with us, you agree to our terms of use, which are available on any of our full beauty brands websites or upon request."
Excerpt from a call with Catherines
Friday, August 2, 2024 5:48 PM
What are the hours and when should I call?
Catherines operates the call center for this 866-886-4720 phone number Mon-Sat 8am-10pm ET.The short answer is that you should call on a Monday.This observation and the following section are based on analysis of a sample set of 294 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Catherines phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Catherines staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Catherines is Monday.The most busy day to call is Thursday.Again, this is based on a sample of 294 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Monday.The longest wait in the queue on average occurs on Wednesday.
The best time to call
In summation, the best day to call Catherines is Monday.In this case, it's a no-brainer. Monday is not only the least busy day for calling this Catherines number, but it is also the day with the shortest hold times.
Why call this Catherines number?
Below is a sample of recent calls to Catherines, and their purpose. Are any of these similar to the reason you are trying to call?
Cancel order request: "So I was needing to take it off my order."
- From a call lasting 3m 57s , Aug 2, 2024 5:48 PM